Matching Gift Trends | New, Growing Initiatives & More

Matching Gift Trends 2023: New, Growing Initiatives & More

Matching gift programs⁠—as well as corporate philanthropy as a whole⁠—are constantly evolving to meet the needs of the companies, nonprofits, and individuals who partake. But there are some external factors at play that impact matching gift trends, too.

Over the last several months, there’s been talk of an impending recession. When the economy seems rocky, many worry that employee matching gifts will be negatively impacted. But luckily, that’s not been the case. Instead, many corporations are even expanding their giving programs in the face of economic downturns.

Why? In periods of turbulence, charitable efforts are more important than ever before.

In this guide, we dive into matching gift trends in 2023⁠—including what we’re seeing and what we expect to continue. Specifically, we’ll cover:

If you’re looking for the Too Long; Didn’t Read version, it’s this⁠—matching gifts are thriving, and we don’t expect them to go away anytime soon.

For a more in-depth look at the matching gift industry as of late, however, keep reading to find out the latest industry developments and the future of corporate philanthropy.

Recent Industry Developments [and Examples]

Tons of companies participate in corporate philanthropy by matching employee gifts. Our matching gift database contains records on upwards of 24,000 companies’ program guidelines, and we work to provide the most comprehensive, accurate, and up-to-date source of information on the topic.

Recently, we can attest that we’re seeing program potential continuously trending upward⁠—with new, reinstated, and expanding initiatives driving growth.

Let’s take a closer look at these developments.

New programs

New companies are rolling out matching gift programs every day!

Check out a few examples of businesses that have recently incorporated matching gifts into their ongoing corporate giving strategy:

Russell Reynolds Associates

In 2022, Russell Reynolds Associates established RRA Gives Back, a philanthropic program that encourages RRA colleagues to support charitable causes and get their contributions matched by the company.

Example of a new matching gift program

Kraft Group

The Kraft Group and its subsidiaries have long participated in a wide range of philanthropic activities. One of their newest initiatives is matching employee donations. Thus, the company is able to encourage team members to give back to a range of nonprofit organizations, doubling their impact as they do.

Example of a new matching gift program

Bonus! A trend we’re seeing more and more of is employees advocating for matching gift programs to their employers who don’t currently offer them. So if a number of your donors are not eligible for matching gifts, don’t fret! Instead, provide resources that can help supporters champion gift-matching on your behalf, and the results can be grand.

After all, key benefits for companies that match gifts include increased employee engagement, productivity, and retention. Knowing their employees want the programs can be a significant motivator for rolling out such an initiative.

Reinstated programs

This is largely thanks to the significant value that companies see in their corporate social responsibility efforts and recognize them as an integral aspect of their businesses⁠—even in the face of economic uncertainty.

For example, here are some companies that are matching gifts again after a brief intermission in their programming:

Booz Allen Hamilton

Previously suspended in 2021, Booz Allen Hamilton’s matching gift program is once again live, as of January 2023. Both full-time and part-time team members are encouraged to join the company in supporting their favorite charitable causes.

Example reinstated matching gift program
Kimray Inc.

Since the reinstatement of its matching gift initiative, Kimray Inc. is once again matching donations made by employees to eligible nonprofit causes up to $2,000 per team member per year. Though they’ll match to many registered 501(c)(3) organizations and accredited educational institutions, Kimray places a special emphasis on missions related to youth programming, culture, and their local communities.

Example reinstated matching gift program
UPS (United Parcel Service)

Though it stopped matching employee gifts for a period, UPS is back and matching since late 2022. Facilitated through the UPS Foundation, UPS’ matching gift program is designed to empower team members to make a difference through workplace giving.

Example reinstated matching gift program

There’s recently been talk of IBM suspending its matching gift initiatives. Luckily though, it appears that they were just making the move from one software vendor to another, and paused match operations in the meantime while carrying over employee data. The good news is that the program is live, and IBM employees are able to request matching gifts of up to $10,000 per year! The bottom line? IBM sees the value in continuing to invest in and improve its corporate giving programs.

So why did these companies restore their previously lapsed matching gift initiatives?

It’s possibly as simple as they’re in a better place financially and chose to continue supporting the causes their employees are devoted to.

However, it’s also likely that they recognized the termination of their philanthropic programming as a poor business practice. And that’s why more employers don’t cut matching gifts but instead consider it more of a long-term investment into their communities.

But regardless of the reasoning, we’re glad these companies are back!

Expanding programs

The next key change? Companies with existing matching gift programs are expanding their efforts⁠—likely by increasing their matching gift ratio (or the rate at which they agree to match employee donations) and/or upping their maximum match amount per year.

Here are a few examples of companies recently making these changes:

American Eagle Outfitters

Quadrupling their maximum match amount (from $500 per team member per year to $2,000 per team member per year), American Eagle Outfitters continues to offer a best-in-class matching gift program! They also recently upgraded from a paper request form to an online submission portal⁠—making it simpler than ever for employees to get involved.

Example expanded matching gift program
The Hartford

With an increasing match ratio from .5:1 to matching on a dollar-for-dollar basis, The Hartford Financial Services Group, Inc. is empowering employees to give by doubling individual donations. This allows each team member’s contribution to make an even greater impact on the causes they care about.

Example expanded matching gift program
Chicago Community Trust

A few key changes have been made at the Chicago Community Trust as of late. Not only did the company increase its matching gift ratio from 2:1 to 3:1⁠ (effectively quadrupling individual donations⁠) but it also heightened the maximum gift amount to $7,500.

Example expanded matching gift program

Not to mention, the number of unrestricted matching gift programs (i.e., the company will match to any nonprofit) continues to grow, while restricted programs (e.g., only matching to a particular nonprofit mission type) have severely declined. With the opening up of these programs will likely come increased matching gift revenue for organizations that may have previously not fit the criteria but are now looking to make the most of available opportunities.

This trend continues to reflect a broader shift toward more inclusive corporate philanthropy as companies recognize the importance of empowering their employees to support causes that matter to them.

Key Matching Gift Trends We’re Seeing

With the explosive growth of giving initiatives comes a number of new matching gift trends and patterns worth exploring.

Here’s what’s currently shaping the always-changing corporate philanthropy landscape.

Increased small and mid-size company involvement

Historically, matching gifts have mostly been offered by enterprise-level corporations. Companies needed a big budget to get started⁠, not to mention the time and energy to run the program.

Today, our analysis shows that over 65% of Fortune 500 companies still provide matching gifts⁠—but the number of small and mid-sized businesses following suit is growing rapidly as well. One thing that made this change more accessible was the introduction of a number of dedicated workplace giving platforms designed for smaller teams and limited budgets.

Now, just about any employer can get started with matching gifts and see a substantial return on their investment for doing so! And all in all, that means organizations are seeing more eligible donors⁠—with something like 26+ million individuals working for companies that match employee gifts.

Expected continuous growthCompanies heightening corporate giving

In the last few years, an increasing number of companies have adopted employee-matching programs. And the business benefits of doing so are significant!

That said, we can expect to see continued growth. In fact, according to a recent study, 94% of major US corporations plan to heighten or maintain their philanthropy in the next few years. With the trends we’re seeing, we estimate that a notable portion of that increased giving will be contributed through employee-driven initiatives (or workplace giving programs), like matching gifts.

A proactive approach from fundraising organizations

Even with an increasing number of companies offering matching gifts, a significant roadblock remains when eligible employees are unaware of the programs available to them. Still, research shows that less than 19% of companies include adequate information on matching gift programs in easily accessible employee-facing materials.

The result? 78% of donors do not know whether their company matches gifts. And thus, available matches are going unclaimed⁠—so nonprofits are taking it upon themselves to proactively promote matching gifts to their audiences. This can take many forms but often consists of integrating matching gift information directly into the donation process, using matching gift software to uncover available opportunities, and sending personalized follow-ups post-transaction.

One matching gift trend is proactive promotions from nonprofits.

Tighter integrations between companies and nonprofits

Corporate philanthropy initiatives like matching gifts involve a few key stakeholders. Namely, this includes the companies offering the programs and the nonprofits receiving associated funds. In order to make the process as simple and direct as possible, tighter partnerships are forming between the two parties.

One matching gift trend is seeing tighter integrations between businesses and nonprofits.

One example of this is Double the Donation’s innovative new matching gift auto-submission functionality. Auto-submission within 360MatchPro enables employees at forward-thinking companies like Checkr, Innovative Discovery, and more to submit their matching gift requests from their favorite organizations’ giving pages.

It’s quick, it’s easy, and it’s all handled behind the scenes⁠. Thus, it minimizes complications for nonprofits, companies, and donors alike and drives more matching gifts to completion.

Trending Onward & Upward

Matching gifts continue to be a prominent form of corporate philanthropy. Thus, we encourage nonprofits to make the most of the opportunities at hand.

But remember: your donors may not be aware of their companies’ matching initiatives! Take a proactive approach in marketing matching gifts to your audience to maximize funding and engagement from the programs. When you employ matching gift automation, your team can sit back as your matching gift revenue trends upward as well.

Interested in learning more about matching gift trends to be aware of? Check out these additional Double the Donation resources:

Explore matching gift trends with Double the Donation.

Double the Donation and Classy Launch Matching Gift Functionality on Embedded Donation Forms

Double the Donation and Classy have come together to debut a recent development in their existing integration. This pair has now launched 360MatchPro matching gift functionality on Classy’s embedded donation forms.

Classy’s preferred matching gift solution, 360MatchPro, already works with Classy’s standard donation forms to identify match-eligible donors and drive their matching gift requests to completion. As Classy continues to develop more ways for nonprofits to create meaningful connections with supporters through a full suite of giving experiences, they recognize the importance of offering a robust matching gift solution on all of their available donation pages to drive giving opportunities forward.

“Our customers consistently share their success with 360MatchPro, making it an important offering in the Classy fundraising suite,” said Thom Morris, Director of Product Marketing at Classy. “Classy’s embedded donation forms convert at 2x the industry average and we’re seeing our nonprofit customers grow their revenue as a result. With the addition of 360MatchPro, we are excited to fuel matching gift funds through this integration to double the impact on the increase in donations from our embedded forms.”

This new product integration will offer similar functionality to the existing standard donation form counterpart, providing nonprofits with a seamless integration experience. This means that as donors navigate their donation flow, they will be able to drive matching gift donations regardless of which form they are using.

“Our organization, Double the Donation, already makes it simple for nonprofits to capitalize on matching gift funds and fuel fundraising success,” said Adam Weinger, President of Double the Donation. “With our new integration release, we are excited to extend this functionality to organizations using the embedded donation form solution.”

This integration can be seamlessly activated within the Classy platform, making it simple for nonprofit fundraisings to capitalize on the billions of dollars offered through matching gift programs each year.

360MatchPro - Activate in seconds and start raising more from matching gifts!

Activate in Seconds and Start Raising More from Matching Gifts!

360MatchPro integrates seamlessly with Classy to provide users with a simple, no-code setup process. Once a fundraiser gets signed on with both Classy donation forms and Double the Donation’s 360MatchPro, they can connect the two services. 

By navigating to the Double the Donation app in the “Apps and Services” section of their Classy account, users can add the matching gift solution to their desired donation forms. 

360MatchPro integration populated on a Classy embedded giving form

Once the integration is activated, each solution works together to drive revenue opportunities for your organization. By finding matching gift opportunities and driving them to completion, 360MatchPro and Classy make it simple to optimize the giving process.


Drive More Matching Gifts to Completion with 360MatchPro!

360MatchPro and Classy offer valuable matching gift features to help your organization double donations for your mission.

With the power of this solution, your organization can:

  • Identify more matching gift revenue opportunities: 360MatchPro enables you to automatically collect matching gift eligibility from donors using email domains, within donation forms, on confirmation screens, or by email. The more matching gift opportunities 360MatchPro discovers and shares with donors, the more matching gift requests your donors will successfully submit.
  • Drive more matches to completion, from form submission to corporate payment: Direct donors immediately to their matching gift forms after the donation process is complete. Then, provide the right information to the right donors at the right time with custom emails based on match eligibility. Target follow-ups drive more completed submissions than ever before, bringing exponentially more matching gift checks from companies through your door.
  • Reallocate your time from routine follow-up to your top opportunities: Your time is valuable, so why spend it chasing small dollar-value matching gifts? Let 360MatchPro automate your matching gift outreach while flagging your highest-value opportunities, allowing your team to personalize follow-ups to the most valuable match-eligible donations. Rest easy knowing that 360MatchPro can handle the rest.

Identify matching gift companies in New York with 360MatchPro

Ready to get started? Schedule a personalized demo.

About Classy: Classy is a social enterprise that creates online fundraising software for nonprofits, modernizing the giving experience to accelerate social impact around the world. Based in San Diego, CA, Classy is trusted by organizations of all sizes, from the fastest-growing nonprofits like Team Rubicon and The Trevor Project, to some of the world’s largest social organizations, such as The Salvation Army, Robin Hood Foundation, and Shriners Hospitals for Children. Classy also hosts the Collaborative conference, a two-day immersive experience that unites the most inventive minds in the social sector to uncover the ideas and strategies necessary to propel our industry forward and unlock the world’s generosity. For more information, visit or follow Classy on LinkedIn.

About Double the Donation: Automate your matching gift fundraising with the industry-leading solution from Double the Donation. The 360MatchPro platform provides nonprofits with tools to identify match-eligible donors, drive matches to completion, and gain actionable insights. 360MatchPro integrates directly into donation forms, CRMs, social fundraising software, and other nonprofit technology solutions to capture employment information and follow up appropriately with donors about matching gifts. To learn more visit

Legacy Plan vs. 360MatchPro [Why Your Team Should Upgrade]

Legacy Plan vs. 360MatchPro [Why Your Team Should Upgrade]

Note: This guide contains an analysis of Double the Donation’s Legacy Plan vs. 360MatchPro intended for existing users of Double the Donation’s Legacy Plan.

If you’re interested in getting started with 360MatchPro and do not already have an account, click here to get a demo of our best-in-class matching gift automation platform.

Our Legacy Plan users are some of Double the Donation’s most loyal and dedicated customers. At one point, our embedded plugin tool was considered groundbreaking technology. Over the years, we’ve worked to develop and finetune our software, and 360MatchPro was born.

As our focus continues to move exclusively toward developing the best automation solution we can within 360MatchPro, however, we don’t want our existing Legacy Plan accounts to get left behind.

That’s why we recommend that all Legacy Plan users make the switch to 360MatchPro.

In this guide, we’ll discuss the transition as we go through the following topics:

Ready to learn more about the widespread advantages of Double the Donation’s 360MatchPro⁠—and how your team can benefit from a subscription upgrade?

Let’s dive in with the basics.

Does Double the Donation still offer the Legacy Plan?

Previously known as the “Premium Plan,” Double the Donation’s Legacy Plan was discontinued in October 2021. Though no new subscriptions were sold after this date, organizations already using the tool are still able to leverage the plugin in their fundraising efforts for the time being.

A lot went into the decision to sunset the Legacy Plan offering. Key reasonings included a widening gap between the results produced by the Legacy Plan and 360MatchPro, as well as a desire to shift our focus to innovative automation through the latter platform.

This brings us to the next question…

What is 360MatchPro?

360MatchPro is Double the Donation’s flagship product⁠—a complete matching gift automation solution. This platform incorporates the matching gift plugin tool commonly associated with the Legacy Plan but goes several steps further to identify and pursue matching gifts.

Specifically, 360MatchPro incorporates:

  • A multi-faceted approach to uncovering match-eligible donors;
  • Timely and personalized follow-up email cadences;
  • Complete branding and personalization options;
  • Optimized data reporting and synchronization.

Legacy Plan vs. 360MatchPro software overview

With 360MatchPro, more matching gifts are driven to completion, resulting in substantial corporate and overall fundraising revenue growth for its users. And the entire process is automated for nonprofits and their donors, producing an optimized matching gift experience for everyone involved⁠.

This provides organizations with more time to devote to the most lucrative opportunities without worrying about potential matches slipping through the cracks.

Key Differences | Legacy Plan vs. 360MatchPro

360MatchPro includes everything offered by Double the Donation’s Legacy Plan, plus innovative new features that bring nonprofit and educational fundraising to new heights.

Key FeatureLegacy Plan360MatchPro
Hosted Matching Gift Page
Matching Gift Plugin
High-Level Summary Statistics
Fundraising Platform Integrations
Automated Email Streams
Matching Gift Auto-Submission
Detailed Analytics Dashboard
CSV Data Import
Company Exclusions
Advanced Customization Settings

Additional differences between the two subscription plans include…

Matching Gifts Within the Donation Process

Instead of taking a passive approach to matching gift promotions, such as with the Legacy Plan, 360MatchPro integrates gift-matching directly within the donation experience itself.

Specifically, the automation system empowers fundraisers to ⁠—

1. Collect donor employment information within the donation form with an embedded company search tool.

Bonus: Donors who know their gifts will be matched are more likely to increase the size of their contribution—resulting in a 51% increase in average gift amount when matching gifts are mentioned.

360MatchPro sample donation page

2. Provide employer-specific matching gift guidelines and forms from our comprehensive matching gift database directly on the donation thank-you screen.

This catches donors at their highest level of engagement where they’re most likely to pursue actionable next steps outlined on the page.

360MatchPro sample confirmation screen

This strategy makes the most of donor engagement at its highest level⁠—while individuals are actively giving to support your cause⁠—essentially incorporating matching gifts as a direct extension of the initial donation experience.

Automated and Customized Follow-Up Emails

Based on the information collected during the giving process, 360MatchPro automatically triages donors based on likely match eligibility and triggers targeted follow-ups accordingly.

These post-transaction email communications provide personalized program details and next steps⁠. This often includes minimum and maximum donation amounts, qualifying nonprofits and employees, submission deadlines, direct links to online request forms, and more.

Here’s an example of what an organization’s match emails might look like:

360MatchPro sample matching gift email

Automated matching gift outreach is a great way to remind donors of their match eligibility, encourage them to take the next steps, and guide them through the process. Not to mention, it provides an easy way for donors to update their request status so your team can better track matches to completion and more accurately forecast incoming revenue.

70+ Fundraising Software Integrations

Another fundamental advantage of 360MatchPro is that it integrates directly with nearly all of the most popular donation tools, CRMs, and peer-to-peer fundraising platforms out there. This makes it easier than ever for nonprofits and educational institutions to incorporate matching gifts in every phase of the fundraising process.

Legacy Plan vs. 360MatchPro - the latter integrates with 70+ fundraising platforms

And if we don’t already integrate with your favorite giving solution? Don’t worry⁠—we’re developing new partnerships every day. Not to mention, there’s still a lot you can do with 360MatchPro, even without a native integration with your fundraising software.

Exclusive Matching Gift Auto-Submission Functionality

If your team is looking for innovative ways to streamline the matching gift experience for your donors, auto-submission is the new feature you’re looking for.

By enabling matching gift auto-submission functionality, exclusively available through Double the Donation’s 360MatchPro in partnership with corporate giving software providers, matching has never been easier.

Legacy Plan vs. 360MatchPro - the latter offers matching gift auto-submission

Now, donors employed by select participating companies can submit their matching gifts directly from their favorite organizations’ confirmation screens. From there, 360MatchPro handles the documentation behind the scenes, providing companies with the information they need to review, approve, and pay out match requests.

This breakthrough process removes some of the most common roadblocks to matching gift completion, making corporate matching more accessible than ever before. Your donors will thank you, and you’ll have the additional match revenue to back it up, particularly as we continue to roll out the functionality for more donors and employers.

Elevated Matching Gift Conversion Rates

More corporate matches are submitted and received by donors and organizations utilizing 360MatchPro than any other matching gift solution—including Double the Donation’s Legacy Plan.

As supporters walk through the initial donation and subsequent matching gift processes, 360MatchPro is known for driving individuals further down the respective funnels. All in all, users see more individual donation revenue in addition to elevated matching gift success.

Check out the detailed findings below in a visual depiction of Double the Donation’s Legacy Plan vs. 360MatchPro:

Legacy Plan vs. 360MatchPro Conversion Funnel Comparison

More In-Depth Data Reporting

Though the Legacy Plan provides access to birds-eye view statistics, such as the top companies searched in an organization’s matching gift plugin, 360MatchPro brings the scope of matching gift data reporting to a new, comprehensive level.

Pictured in a sample dashboard below, 360MatchPro empowers fundraisers with smart insights into their current matching gift efforts as well as lucrative opportunities for expanding initiatives.

Legacy Plan vs. 360MatchPro in terms of data reporting

This 360-degree view includes analytics such as:

  • Total revenue, number, and percentage of donations marked as match-eligible
  • Total revenue, number, and percentage of matching gifts submitted
  • Total revenue, number, and percentage of verified matches received
  • Email delivery, open, and click rates

Plus, you can sync your data—donation records, employing companies, match statuses, etc.—back to your donor management system to get the most out of the information you’ve uncovered.

Insights From Orgs That Upgraded From Legacy Plan to 360MatchPro

Don’t just take our word for it! Check out these findings from a recent analysis of fundraising organizations that made the switch:

  • Over 26 million individuals work for companies with matching gift programs⁠—and 5-15% of individual contributions are marked as match-eligible.
  • Without automation, more than 78% of donors are unaware if their company offers a matching gift program. An additional 16% know their company has a program but lack knowledge regarding eligibility criteria and submission processes.
  • Moving from the Legacy Plan to 360MatchPro allows users to proactively promote matching gifts, resulting in nearly 10% of an organization’s gifts being matched annually.
  • Clients that upgrade from the Legacy Plan to 360MatchPro identify 4-5x more match-eligible donors by streamlining matching gifts into the donation flow.
  • Upgrading to 360MatchPro from the Legacy Plan results in an average of 35-50% growth in match revenue in the first year.
  • 360MatchPro’s automated matching gift emails boast a 51% open rate, which is approximately 2x the average nonprofit email open rate.
  • Email domain screening, which is one component of 360MatchPro’s identification process for match-eligible donations, can result in a 1% increase in total revenue for nonprofits.

360MatchPro brings matching gift opportunities directly to your donors, funneling in corporate revenue that had previously been slipping through your fingertips. And more than 70% of the largest nonprofits are already employing the solution!

How to Upgrade Your Account to 360MatchPro

Ready to upgrade your account? It’s easy!

To upgrade your subscription from the Legacy Plan to 360MatchPro, please submit a support ticket. You’ll want to include the following information to streamline the process:

  • The username or primary email address on file. (If you don’t have this information, please provide the name of your organization so we can locate your account)
  • A request stating, “Please upgrade my account from the Legacy Plan to 360MatchPro.”
  • An indication that you understand there will be a prorated charge to upgrade.

From there, we’ll process the request, following up via email and connecting you with an Account Executive. Our team will work to fit your organization with the right plan for your needs. Then, we’ll get you up and running with 360MatchPro as soon as possible.

You’ll be matching more gifts than ever in no time. And you can sit back and watch it happen⁠—while attending to more pressing mission matters⁠. That’s thanks to the magic of automation!

Upgrade from the Legacy Plan to 360MatchPro today.

This nonprofit marketing covers everything you need to know about promoting your cause.

Nonprofit Marketing: A Complete Guide to Spreading Awareness

Picture this: you’re scrolling through your social media feed. You see a video of your niece taking her first steps, posts about a good friend recovering from a hard-fought battle against cancer, and pictures from a family friend’s wedding. Among those posts, you see a virtual event flyer for a local 5K that’s proceeds will go toward skin cancer research. Especially after seeing posts about your friend’s situation, you’re intrigued, visit the organization’s website to learn more, and ultimately register to attend. That’s the power of effective nonprofit marketing!

A well-thought-out nonprofit marketing plan is a must these days. Between for-profits pushing products and other nonprofits promoting their missions, everyone’s vying for consumers’ attention. You need to put your cause out there by leveraging multiple platforms to push compelling messages to supporters.

If your nonprofit marketing strategy needs a refresh, you’ve come to the right place! This article will give you everything you need to build and maintain an effective plan. We’ll cover all the bases — whether you want to lean into digital marketing or stick to traditional methods. Here’s what we’ll cover:

At Double the Donation, we understand the power of effective promotion. We work with nonprofits every day to boost awareness of corporate matching gifts.

By the end of this article, you’ll have a better understanding of how to develop an effective marketing program for your nonprofit organization. From crafting persuasive messages to monitoring performance analytics, we’re confident you’ll have everything you need to spread awareness for your cause.

Work with our recommended Google Ad Grants agency to enhance your nonprofit marketing.

This section defines nonprofit marketing.

What Is Nonprofit Marketing?

Nonprofit marketing encompasses all activities and strategies designed to raise awareness and generate interest in a nonprofit organization, its mission, and its services. It involves communicating with potential donors, volunteers, and other stakeholders to increase donations, engagement, and participation in the organization.

Nonprofit marketing typically involves a combination of tactics between traditional outreach (e.g., print, radio, and TV) and digital marketing (e.g., email, social media, and online advertising). Many nonprofit organizations also develop branding guidelines, a website, and other assets to craft professional outreach that resonates with supporters.

Successful marketing for nonprofit organizations extends beyond getting your content in front of as many eyes as possible. Rather, it requires you to persuade those who feel connected to your work and inspired to make your mission a reality. Thoughtful marketing techniques will allow you to create meaningful, sustainable relationships with these supporters.

These are the benefits you can expect from an effective nonprofit marketing strategy.

Compared to for-profit marketing, marketing for nonprofit organizations is unique in that you must “sell” your mission to donors, rather than sell a product to buyers. It also has a special emphasis on relationships and storytelling. The goal is to emotionally connect with supporters while also providing information about how they can help the cause.

The channels in this section will help you get the most of marketing for nonprofit organizations.

Types of Marketing for Nonprofit Organizations

New marketing channels emerge almost every day. As a nonprofit marketer, it’s up to you to determine which ones are most effective for your cause. In any case, we recommend using a multichannel technique. Doing so will allow you to reach a wider audience and engage supporters on multiple levels.

For example, you can use social media to reach out to a younger demographic, while using direct mail and email marketing to reach an older audience. Using multiple channels also allows you to track campaigns more effectively, showing you which channels generate the best results. This will help you fine-tune your campaigns for better ROI.

However, marketing research has found that only 30% of marketers are highly confident in their ability to deliver a multichannel strategy. By developing a strong multichannel nonprofit marketing strategy, you’ll already be one giant leap ahead of 70% of marketers!

To get started, let’s dive into 10 of the most popular nonprofit marketing channels.

These are the most common nonprofit marketing channels.

Search Ads

Nonprofits can leverage search advertising to increase their digital presence and attract more donations and volunteers. With this nonprofit marketing strategy, you’ll need to bid on mission-critical keywords (like “donate to end homelessness” or “volunteer at a homeless shelter”) and create nonprofit ads that target those terms.

This nonprofit marketing example shows how organizations can target mission-critical keywords via Google Ads.

Organizations have a couple of options to tap into paid search advertising and reach prospects, including Google Ads and Bing Ads. Based on its incredible reach, Google is our top recommendation for search ads.

This Google Ad Grant Impact Report explains that Google owns over 92% of the global search engine market. What’s more, Google Ads have an average ROI of $4.78, making it a cost-effective route for tight budgets.

With a thoughtful approach, search advertising can help to increase website traffic, improve your organization’s visibility, and drive donations and volunteer registrations. 

Best of all, you can tap into free search advertising through programs like the Google Ad Grant and Microsoft Social Ads for Impact.

We recommend working with a Google Grants manager to make the most of Google’s program. As our suggested agency, Getting Attention will work with you to understand your nonprofit marketing goals and design ads that champion your cause.

Instead of learning the intricacies of keyword research, you can focus on the areas of nonprofit marketing you’re comfortable with, without overlooking an important part of modern marketing.

Get a free consultation with our recommended Google Ad Grants agency to strengthen your nonprofit marketing strategy.]

Social Media Marketing for Nonprofits

Social media marketing is an effective way to reach your target audience. Nonprofits like yours can use social media to create awareness, build sustainable relationships, and establish a sense of community among supporters.

With the right nonprofit marketing strategies, you can use social media to spread the message about your mission and goals, attract volunteers and donors, and build relationships with supporters. Here are a few ways to make the most of this channel:

  • Gather feedback. Social media can be used to ask questions, prompt conversations, and gather feedback from supporters to help shape your organization’s strategy and plans. MemberClicks’ event feedback survey guide notes that only 38% of people already use social media to collect feedback on their events. However, with convenient features like polls, collecting feedback has never been simpler.
  • Share success stories and updates. Social media is a great channel for demonstrating impact through testimonials and project updates. By sharing stories about helping those in need, nonprofits can increase engagement, build relationships, and inspire others to take action.
  • Interact with supporters. Social media makes two-way communication easier than ever. Respond to comments, shine the spotlight on dedicated followers, and join conversations related to your mission.

Incorporate these nonprofit marketing strategies to get more out of your social media campaigns. Spend time identifying key platforms, understanding each platform’s audience, and creating a content calendar for the best results.

Email Marketing

Email marketing can help increase donations, boost event attendance, and build a larger support base. By sending out regular email newsletters, nonprofits can keep current supporters engaged and informed about important projects and events. Email campaigns can also be used to reach potential donors who may not be aware of the nonprofit’s mission or the causes they support.

To drive greater engagement through this channel, you might:

  • Segment your email list. Create groups for donors, recurring supporters, volunteers, match-eligible donors, corporate sponsors, and so on. That way, you can personalize content and deliver tailored engagement opportunities to each segment.
  • Use creative subject lines that grab attention. Research has shown that creative subject lines are more likely to be opened, so brainstorm interesting and engaging subject lines for each email. Remember to keep your subject lines short, as emails with long subject lines are more likely to be overlooked.

Through email marketing, nonprofits can create compelling content that resonates with their target audiences and encourages them to take action. It just takes some brainstorming on how best to reach your different audiences through this channel. Using these tips will give you a solid foundation to kickstart your nonprofit marketing strategy for email campaigns.

Cause Marketing

Cause marketing is a unique type of marketing for nonprofit organizations that involves collaborating with for-profits. It often refers to social or charitable campaigns created by for-profit brands. As its popularity has grown, companies often use this strategy to show their commitment to social responsibility. The goal is to create awareness around a cause and synthesize a message that resonates with the company or influencer’s target audience.

Take the collaboration between the shoe company TOMS and charity: water for example. Together, they launched a cause marketing campaign in which TOMS released a limited-edition collection of charity: water eyewear to raise money for clean water. For every pair sold, TOMS contributed $10 to help bring water to households in Orissa, India.

In the past, TOMS also created two limited-edition shoes and donated $5 from the sale of each one to charity: water. These cause marketing campaigns successfully raised awareness and funds for both organizations, while also promoting TOMS as a socially-responsible brand. Check out this video about the partnership that charity: water created:

As with any type of corporate partnership, we recommend partnering with people and companies whose values and mission align with your nonprofit. After all, they’ll be associated with your nonprofit and can influence your brand’s image.

Direct Mail Marketing for Nonprofits

Direct mail marketing for nonprofit organizations can help connect with audiences in a more personal way than other channels. You’re able to customize content to specific segments especially those who may not be online or active on social media. While this channel isn’t as popular as it once was, an awful lot of people still prefer the personal touch of physical outreach. 

Printing costs can add up, so consider how this channel plays into your overall nonprofit marketing strategy. For example, you might craft personalized membership renewal letters, postcards with a donation solicitation, brochures about a big capital campaign, or any other materials.

Depending on your exact materials, include some sort of call-to-action, such as your donation page URL, a QR code that leads to an event registration form, a perforated donation slip, or your nonprofit’s contact information. This will go a long way in encouraging future interactions and building relationships.

Do you have poor deliverability rates for your nonprofit’s direct mail marketing? Make sure you have the right addresses on file by conducting an address append!

Radio Advertisements

Radio ads empower nonprofits to reach large audiences in a relatively short amount of time. Ads can be tailored to a specific region or demographic, and with the right messaging, they can be quite powerful in getting your cause’s message out to the public.

Radio ads can help drive donations, event registrations, volunteer sign-ups, and awareness of your nonprofit’s mission. Additionally, radio ads are often cost-effective, making them a great way to reach potential donors, volunteers, and supporters.

Best of all, your organization might qualify for free public service announcements on local radio stations. The Federal Communications Commission requires radio stations to allot a certain amount of radio time to nonprofits. There’s one caveat, though; your messages should be formatted as announcements rather than ads.

Newspaper Marketing for Nonprofit Organizations

Ads and newspaper articles are a great way to connect with local audiences, especially if you have a particularly newsworthy cause. With the ability to include visuals and compelling copy, newspaper ads and news stories can be used to create awareness of a nonprofit.

Maybe you have a specific campaign or upcoming event that your community might be interested in participating in. That’d be a great opportunity to buy ad space or reach out to your local newspaper with a story proposal. It’s also a fantastic place to share your impact on the community. Include a call to action, encouraging readers to get involved and make a difference in their community.

Content Marketing for Nonprofits

Content marketing involves creating and distributing relevant, valuable content to attract, engage, and retain supporters. It’s also a reliable way to establish trust with your audience. Content can come in several forms, such as:

  • Blogging: This nonprofit marketing strategy is great for creating engaging articles about your cause, sharing relevant stories, and providing information about upcoming initiatives.
  • Videos: Visual content like videos can forge an emotional connection with your audience by demonstrating the impact of your cause.
  • Ebooks, webinars, and podcasts: This form of nonprofit marketing provides unique educational content that can help you connect with and grow your audience.
  • Infographics and other interactive content: As a highly shareable form of content marketing for nonprofit organizations, infographics can provide in-depth information about your cause in a visually-engaging way.

Content marketing for nonprofit organizations can position your team as knowledgeable.

This form of nonprofit marketing can help position your nonprofit as a reliable resource for news and information about your cause. Plus, it’s easy to distribute across different channels, including your website, social media, and email.

Word-of-Mouth Marketing

There’s no better way to market your cause than by relying on those who feel passionate about it. Word-of-mouth marketing enables you to leverage the power of social proof.

If you’re new to this concept, social proof is the idea that people conform to the behaviors of others in order to feel accepted. So, when someone speaks positively about your organization, their friends and family are likely to trust their recommendations.

Semrush’s marketing statistics page estimates that 88% of people had the highest level of trust in a brand when a friend or family member recommended it.

Encourage your volunteers to share their experiences, reach out to their loved ones, and post on social media to spread awareness. Some nonprofits even develop referral programs to reward those who spread the word and help attract new supporters. Note that the success of this nonprofit marketing strategy depends on strong relationships with supporters.

Mobile Nonprofit Marketing

Make supporting your nonprofit incredibly convenient by leveraging text outreach. Compared to other forms of marketing for nonprofit organizations, texts have an astoundingly high open rate. Some sources estimate that SMS open rates are as high as 98%.

Text messages are a great way to send out reminders, project updates, and calls to action. You might send out a volunteer registration form or an event registration page. With text-to-give tools, nonprofits can even use SMS text marketing to collect donations.

If you’re not already leveraging this form of nonprofit marketing, consider whether it’s a viable option for engaging your supporters and keeping them updated on your mission and goals. If you’re having trouble contacting supporters, you might want to double-check that you have the right phone numbers on file with a phone number append.

This section walks through the steps for creating a nonprofit marketing plan.

How to Create Your Nonprofit Marketing Plan

As a nonprofit marketer, you already know you’re working with limited resources. That’s why it’s vital to create a nonprofit marketing plan.

A plan will help you leverage existing resources to reach your target audience and maximize impact without overspending. Developing a solid nonprofit marketing plan requires thoughtful planning and research, as well as a thorough understanding of your organization’s objectives.

While each organization’s plan will vary, there are some common steps you can take to create yours.

Follow these steps to create your nonprofit marketing plan.

Conduct a nonprofit marketing audit.

Evaluate your organization’s current marketing strategy and activities to identify areas for improvement. Assessing past performance helps you build off what works and what doesn’t, so you can avoid the same mistakes.

When conducting your nonprofit marketing audit, we recommend analyzing:

  • The platforms you used. Did they help you reach your target audience? Did certain ones yield better results and engagement than others?
  • The progress you made toward goals. Were your goals too ambitious, or did you blow them out of the water?
  • The KPIs you chose. Did they accurately gauge success? If you could go back, which metrics would you monitor instead?

Essentially, you’re determining what worked well and what could be improved for future outreach during this stage.

As a helpful tip, determine if you can reuse any old marketing materials (like photography, written content, or videos) during this step. Even if you can tweak existing collateral, that’ll save your team time that can be spent on other areas of your mission.

Define your nonprofit marketing goals.

Actionable goals will ensure every team member is on the same page when crafting messages. Let’s say your overall objective is to provide free educational resources like peer mentoring to at-risk youth. You might achieve that objective through nonprofit marketing by:

  • Sharing testimonials from program participants and mentors on social media
  • Promoting your services on Google search on maps through the Google for Nonprofits program
  • Asking for volunteers on local radio stations
  • Sending a monthly email newsletter with updates on your peer mentor program

Create goals for each of these channels. For example, you might set a goal to “increase your social media following by 10% and post twice a week to educate your community about the poor state of education by the end of the year.” 

We recommend using the SMART method to ensure your goals are specific, measurable, attainable, relevant, and time-bound. That means you’ll need to create a clear goal, attach metrics, and set a deadline. To ensure it’s within reach, your goal should be incrementally higher than past performance.

Determine your audiences.

Each nonprofit has a variety of audiences. You’ll need to define each group you’re attempting to target, so you can create messages that resonate with each segment. For example, an animal shelter might target animal-loving donors, volunteers, and adopters.

A quick way to organize your audiences is by using your constituent relationship management (CRM) software’s segmentation features. By separating your contacts with tags and lists, you can send the most inspiring outreach to the right groups.

Create a nonprofit brand guide.

Every piece of communication should strengthen brand awareness. The second someone sees outreach from your organization, they should immediately know it’s associated with your cause. Define elements like:

  • Your nonprofit’s voice and personality
  • What makes your nonprofit unique from similar organizations
  • Your official fonts and colors
  • Imagery standards

Knowing how to position your nonprofit makes it easier to create cohesive messages. In turn, your nonprofit will connect with supporters on a deeper level and gain their trust.

For a reliable framework, check out Getting Attention’s nonprofit marketing plan guide. You can explore common methods for reviewing past performance, setting benchmarks, and spreading brand awareness.

The nonprofit marketing strategies in this section will help you connect with more supporters.

Nonprofit Marketing Strategies to Drive Results

Following the steps laid out above, you’ll establish a solid foundation for your outreach. Now, it’s time to tweak your nonprofit marketing plan with strategies that drive meaningful results for your cause.

Promote Matching Gifts.

Corporate giving is one of the most influential fundraising strategies your nonprofit can pursue. However, an awful lot of matching gifts that go unclaimed each year — it adds up to about $4-$7 billion in unclaimed gifts each year. We can attribute that to poor nonprofit marketing strategies.

If you want to boost matching gift awareness, here are a few channels you can use:

  • Your website: Create content on your website about corporate giving. We suggest starting by embedding our employer search tool into your donation page, which inserts corporate giving into the donation process. Then, dive further into it by developing a ‘Ways to Give’ page and a dedicated matching gifts page.
    Create web content about matching gifts to strengthen your fundraising through effective marketing for nonprofit organizations.
  • Search ads: Use Google Ads to promote your website’s corporate giving content. You can target general terms related to supporting your nonprofit, helping to connect with individuals who might not know about matching gifts. Our guide to promoting matching gifts with Google Ads takes a deep dive into this nonprofit marketing strategy.

Using matching gift autosubmission, you can even cut out a few steps in the match request process. Donors can conveniently select that they’d like our tools to check their eligibility and submit a match request to their employer for them. Marketing matching gifts as a convenient way to give will go a long way in pushing your mission forward.

Check out Top Nonprofits’ Matching Gifts Research Report for some examples of how real nonprofits promote matching gifts, like the example above.

Make the Most of Google Ads.

As we explored earlier Google Ads are an incredible way to market your mission. However, their team understands that most nonprofits are limited on resources, which is why they offer free access to the platform to eligible organizations.

By applying for Google Grants, you’ll receive $10,000 to spend on the platform every month. Don’t let this free nonprofit marketing money go to waste, though! Here are a few ways to maximize your success:

  • Carefully research your keywords. You’ll need to choose keywords that will connect you with the right users. Keywords should relate to your mission and services and target a specific user intent, like donating or volunteering.
  • Leverage geotargeting. Search advertising platforms allow you to target specific geographic areas and demographic groups, allowing you to reach the right people with the right message. Use this feature to make the most of your Google Ad Grant.
  • Use strong headlines and effective copy to grab attention. Your ad’s headlines and copy will be displayed on the search results pages for keywords you bid on. Spend time crafting ones that capture people’s attention. To simplify A/B testing, Google offers Responsive Search Ads (RSAs). You’ll enter a variety of headlines and copy. Then, Google will automatically test different combinations to drive better results.

While incredibly beneficial, the Google Ads interface can take some time to master. Keyword research might be challenging if you’re unfamiliar with Google Keyword Planner, and adhering to compliance regulations can be a bit tricky. That’s why we recommend working with the Google Grants experts at Getting Attention. They’ll help you apply for the program, set up your account, and create ads that take your nonprofit marketing to the next level!

Improve your nonprofit marketing strategy by working with our recommended Google Ad Grants agency.

Keep learning about marketing for nonprofit organizations with these resources.

Final Thoughts

Nonprofit marketing is essential for driving donations and growing awareness for your cause. Through targeted outreach, nonprofits like yours can engage potential donors, volunteers, and other supporters to build relationships that will then help to further worthwhile missions.

By practicing effective marketing strategies, you’ll naturally boost visibility for your work and foster a sense of community around your cause, inspiring others to join and participate in your events. As you go, make sure to monitor your results every step of the way, so you can make adjustments and generate greater results for your brand awareness.

The best nonprofit marketers never stop learning! As you start to build out your nonprofit marketing plan, explore these additional resources:

Chat with our recommended Google Ad Grants agency to learn how Google Ads can strengthen your nonprofit marketing.

Top Matching Gift Practices | Actionable Insights & Examples

Top Matching Gift Practices | Actionable Insights & Examples

Nonprofits, schools, and other fundraising groups are always on the lookout for new and improved ways to fund their missions. Corporate matching gifts offer an excellent fundraising lift, but many organizations have an underdeveloped strategy for pursuing this funding source. That’s why we recommend taking a look at matching gift practices from nonprofits that are already seeing high levels of success.

Recent findings have analyzed the highest revenue-generating peer-to-peer-based fundraisers and compiled a number of top strategies followed by each. Based on the report, we’ve created our own list of matching gift best practices that we suggest nonprofits employ:

  1. Understand the importance of matching gifts in overall fundraising.
  2. Establish a plan to drive matching gift participation in fundraising efforts.
  3. Create a detailed and easily accessible matching gift page.
  4. Incorporate matching gifts within the donation form.
  5. Provide company-specific program details on the confirmation screen.
  6. Send personalized matching gift emails post-transaction.
  7. Leverage innovative matching gift software.

Over the course of this guide, we’ll provide actionable insights and real-world examples of fundraisers having successfully implemented these practices. In the end, we hope that these exemplary organizations and practices will inspire you to take your matching gift program to the next level.

1. Understand the importance of matching gifts in overall fundraising.

The first step in optimizing your matching gift fundraising plan has to do with understanding its value. After all, when you (and your team) know why you’re doing what you’re doing to pursue matching gift opportunities, you’ll tend to be more motivated to see results.

So here’s why. The benefits of matching gifts for nonprofits are generally threefold ⁠—

  • Increased corporate philanthropy funding. One of the most apparent advantages of matching gift programs is the corporate match donations that an organization receives. Think of it like the “free” part of a “buy one, get one free” promotion. When donors participate, they funnel additional corporate revenue from their employing companies to your organization. And doing so produces substantial results!
  • Increased individual giving revenue. Not only do matching gift programs increase nonprofit fundraising by making more corporate funds available, but they also elevate individual giving in a few key ways. In fact, Double the Donation research reports that over 84% of survey participants are more likely to donate, and 1 in 3 donors would contribute a larger amount if matching is applied to their donation.
  • Increased donor engagement. Nonprofits that employed strategic matching gift follow-ups saw up to 6x more post-donation engagement opportunities. Each outreach message is another chance to keep your cause at the top of donors’ minds for longer. This encourages supporters to get further involved with (and make a larger impact on) your organization without reaching back into their own wallets.

All in all, fundraising research demonstrates a positive correlation between matching gift practices and overall fundraising success.

Check out this graph from the Top Nonprofits report that illustrates the finding, with each point representing a top P2P event according to its total revenue and matching gift score:

Chart detailing the correlation between matching gift practices and overall fundraising revenue

This shows us that the more developed an organization’s matching strategy, the higher fundraising revenue they can expect. And at the same time, the higher the fundraising revenue an organization sees, the more developed its matching gift strategy likely is.

In other words, exploring matching gift practices like the ones outlined below typically produces multi-faceted fundraising success.

2. Establish a plan to drive matching gift participation in fundraising efforts.

Once you understand the value of matching gifts⁠, it’s time to begin developing (and/or finetuning) your plan to maximize the funding source. Why?

Another key finding from the Top Nonprofits report saw that 100% of the P2P Top 30 fundraisers have some sort of dedicated matching gift strategy in place. While the extent of their efforts varies from one organization or event to the next, the fact that every nonprofit that made the list incorporated matching gifts in their fundraising plan in one way or another remains significant.

Follow these leading organizations’ examples and be sure that your team takes the time and effort to establish a well-thought-out plan regarding corporate matching. For the best results, we recommend incorporating the rest of these impactful matching gift practices pursued by the top fundraising organizations in your overall strategy.

3. Create a detailed and easily accessible matching gift page.

As a nonprofit fundraiser, you likely understand that your organization’s website is one of your most valuable assets for marketing, donor engagement, and more. It makes sense that you’d want to use that resource to promote matching gifts to your audience⁠.

Hosting a dedicated matching gift web page is one of the best ways to do so⁠—and 93.3% of the P2P Top 30 agree!

Let’s take a look at an inspirational example from one of the Top 30 fundraisers included in the study⁠.

Example matching gift page from Covenant House

Here’s what this organization did well in its matching gift web page:

  • Shared a brief explanation of matching gift programs and their value for donors and nonprofits;
  • Embedded an auto-completing matching gift database search tool, providing access to tens of thousands of companies’ matching gift program guidelines with a few clicks;
  • Overviewed the process involved for donors to get their gifts matched on behalf of the organization;
  • Provided contact information often required in donors’ submission forms, ensuring everything they need is all in one, readily available hub;
  • Ensured the page was easily accessible from the website’s main “Get Involved” tab.

The organization even provided an additional tab on its workplace giving page that targets potential corporate sponsors, highlighting details such as the number of companies involved, matching donations made, and total revenue raised through such programs.

4. Incorporate matching gifts within the donation form.

We’ve long stated that including matching gifts directly within the donation experience itself is one of the best ways to get the ball rolling for donors. And if the fundraisers whose practices were analyzed during the research report are any indication, many top nonprofits agree.

For one, a donation page provides an excellent opportunity to collect much-needed employment information from donors. Once you have this data, your team can then trigger targeted communications to drive more matches to completion.

Plus, simply mentioning matching gift opportunities within your online form allows your donors to begin familiarizing themselves with the idea of the programs as early as possible.

Here’s one organization that made the most of its online giving page to promote matching gifts.

Example matching gift donation page from the Walk to End Alzheimer's

Here’s what this organization did well on its donation page, specifically in regard to matching gifts:

  • Established a dedicated section within the form, clearly labeled “Matching Gifts,” to grab supporters’ attention as they give;
  • Provided a brief overview of matching gift programs and how to use the embedded search tool to locate company information;
  • Shared next steps in the matching gift process, ensuring donors can expect additional information pertaining to their gifts and matches on the confirmation page.

By implementing these matching gift practices and more, the nonprofit was able to see standout match success through key peer-to-peer programs and additional fundraising efforts. Not to mention similar donation form tactics were also employed by many other high-ranking organizations included in the matching gift report.

5. Provide company-specific program details on the confirmation screen.

The next recommended practice has to do with the step directly after an individual completes an online donation form. In nearly all cases, the user then automatically reroutes to a gift confirmation screen. This page acknowledges that the donation was submitted, thanks the supporter for their contribution, and provides additional opportunities for involvement.

And throughout the matching gift research report, we saw that the vast majority of top nonprofits (~83.3%) also use this valuable piece of real estate to further promote matching gift participation.

Let’s take a look at one example of this practice.

Example matching gift confirmation page from the Pan Mass Challenge

Here’s what this organization did well on its confirmation page, specifically regarding matching gifts:

  • Provided detailed information about an individual’s contribution, enabling them to easily compare against their company’s established matching gift eligibility criteria;
  • Embedded an auto-populating matching gift widget, complete with specific program information for the company they selected on the previous page;
  • Inspired immediate action with links straight to company guidelines and online submission forms.

Offering a simpler matching gift experience following an initial donation increases the likelihood of donor participation. That said, fundraisers like this team aim to streamline the process while making the most of still-high levels of supporter engagement. And when done so effectively, many donors choose to initiate their matches right from the confirmation screen.

6. Send personalized matching gift emails post-transaction.

For donors who ultimately don’t choose to get their gifts matched directly from the confirmation screen, we know that sending follow-up emails can be the next best step. That’s why 86.6% of the P2P Top 30 are pursuing matching gift opportunities with post-transaction messaging.

Let’s take a look at one leading organization’s post-donation communications⁠—and how they highlight matching gifts.

First, here’s the donation receipt an individual receives in the minutes after submitting their gift:

Example matching gift follow-up email from LLS

And this is what the follow-up matching gift email looks like:

Example matching gift follow-up email from LLS

Here’s what this organization did well in its post-donation matching gift communications:

  • Thanked donors for their initial support, acknowledging their gift impact and the opportunity for amplified results from corporate matching;
  • Leveraged customizable messaging, using the nonprofit’s own consistent branding (fonts, images, colors) and email domain;
  • Included matching gift information in both the gift confirmation email/donation receipt;
  • Sent messages in a timely manner, with the donation receipt and initial matching email coming in within the first hour after the gift being made;
  • Let donors know within the gift receipt that they will receive additional email correspondence with next steps for matching gifts;
  • Referenced personalized details, such as the donor’s name, acknowledgment of a recent gift, and the company they work for;
  • Shared company-specific matching gift eligibility criteria, including minimum and maximum donation amounts, match ratios, request deadlines, and more;
  • Provided direct links to the online submission portal for the donor’s employer, empowering them to initiate a match with ease.

The matching gift email also encourages supporters to follow up with the organization for a quick matching gift status update after submitting their request. This enables the nonprofit’s development team to better track and forecast incoming match revenue.

7. Leverage innovative matching gift software.

While it’s technically possible to develop a matching gift strategy without the aid of dedicated technology to power your efforts, doing so is likely to require substantial investments of time, effort, and resources. On the other hand, matching gift software can go a long way toward streamlining and automating the process.

As you consider the possibilities, it’s worth noting that, of the organizations’ practices analyzed in the Top Nonprofits report, those that use matching gift software saw average matching gift scores more than twice as high as those that did not appear to use matching gift software.

Still, choosing the right software provider is essential, as well. The study reports that 73.3% of the P2P Top 30 fundraisers⁠—and ⁠90% of the 10 highest-earning events—leveraged Double the Donation’s match software.

Pie chart examining matching gift software providers used by the P2P Top 30

Not to mention, employing a best-in-class technology solution like Double the Donation can also help your team incorporate the above best practices into your matching gift strategy⁠—from hosting a dedicated matching gift page (complete with an embedded company search tool) to highlighting matching gifts throughout the giving experience and beyond.

If you’re interested in exploring Double the Donation’s automation platform, 360MatchPro, you can request a demo here to get started.

Plus, keep in mind that your more general fundraising technology can play a significant role here, as well. For example, Top Nonprofits indicates that organizations using tools without sufficient matching gift integration and customization options saw significantly lower matching gift scores overall⁠⁠—compared to fundraisers whose giving tools integrated seamlessly with a matching gift solution.

That said, we recommend taking a look at Double the Donation’s wide array of technology partners if you’re in the market for a new fundraising platform that will work well with an elevated matching gift strategy.

Wrapping Up

Whether your team is just getting started with matching gifts or you’re looking to optimize an existing strategy, taking a look at tips and tricks followed by organizations with impactful matching gift efforts can go a long way.

Integrating the above matching gift practices in your nonprofit’s fundraising has the potential to bring your overall giving to previously unimaginable heights. And now’s the best time to get started!

Keep up the learning—explore additional resources from Double the Donation and other matching gift industry experts below:

Bring matching gift success to your own organization with Double the Donation's matching gift practices, tips, and tools.

This complete guide covers everything you need to know about digital marketing for nonprofits.

Digital Marketing for Nonprofits: The Ultimate Guide

As a nonprofit marketer, brand awareness is at the top of your priority list. You’re challenged to grow your prospect list with limited funding. Luckily, digital marketing for nonprofits has changed the name of the game.

There’s no better way to get more bang for your buck than by establishing an online presence. Nonprofit digital marketing has opened up a world of opportunities for causes trying to get the most out of their budgets. Organizations like yours can cut down substantially on overhead costs by eliminating costly print collateral. Plus, your potential reach has never been so large! You can reach supporters across the globe in a matter of mere seconds, whether you’re promoting matching gifts or sharing volunteering opportunities.

From social media to email marketing, you have so many incredible, low-cost options to make your cause known. If you really want to stand out online, you’ve come to the right place! We’re here to help you harness the power of digital marketing for nonprofits by covering these key topics:

Here at Double the Donation, we work with nonprofits to raise more money through matching gifts. A big part of that involves nonprofits proactively marketing corporate giving opportunities to supporters. From marketing matching gifts to generally raising awareness for worthwhile causes, we’ve seen the power the online space holds. We’re hoping to share some of what we’ve learned, so you can expand your reach.

With a little research, you’ll be a nonprofit digital marketing whiz in no time! However, if you need a bit of guidance for your nonprofit’s digital marketing strategy, we recommend turning to the experts at Getting Attention. They specialize in Google Ad Grant management, helping all sorts of organizations grow their potential with PPC advertising.

Work with our recommended Google Grants agency to level up your nonprofit digital marketing strategy.

This section defines digital marketing for nonprofits.

What Is Digital Marketing for Nonprofits?

Digital marketing for nonprofits is a specific subset of marketing for organizations that relies on the internet and online-dependent technologies, such as desktop computers and mobile devices. Nonprofits use digital outlets to spread mission awareness, solicit donations, increase volunteer numbers, promote events, and publicize their services.

Common outreach strategies include social media, texting, search advertising, or any other internet-based approach at an organization’s disposal.

This section explains the benefits of digital marketing for nonprofits.

Why Is Digital Marketing for Nonprofits Important?

A strong digital presence is a must for any organization that wants to thrive in the modern age. You might be wondering, “What exactly will establishing a digital presence do for my cause?” Great question!

Here’s a breakdown of some of the best parts of effective online marketing for nonprofit organizations like yours:

  • Eliminate geographical barriers. Supporters are more accessible than ever. By sending an email, publishing on social media, or sending a mass text, you can connect with people within seconds.
  • Make supporting your nonprofit convenient. Your supporters are already online. They’re scrolling through social media, shopping, and Googling stuff they care about. Going digital allows you to make learning about and donating to your cause easy.
  • Open up two-way communication. Just like going digital makes your supporters more accessible, it does the same for your marketing team! Instead of talking at your supporters, you can engage in meaningful conversations when they comment on your social media posts or email you.
  • Raise more. By engaging in storytelling tactics and leveraging online fundraising tools, you can inspire people to donate to your cause. You can also promote engaging fundraising opportunities, like corporate giving!
  • Reduce marketing costs. We already touched on this, but digital marketing for nonprofits has minimal upfront costs, making it a cost-effective option.

Digital marketing for nonprofits offers these benefits.

The list of pros goes on and on! The examples above only scratch the surface. To experience any benefits, you’ll need a strong nonprofit digital marketing strategy to serve as the foundation of your outreach.

This section walks through how to create a nonprofit digital marketing strategy.

Creating Your Nonprofit Digital Marketing Strategy

It’s no secret that digital marketing for nonprofits is insanely powerful. However, it’s not enough to post on social media sporadically or send generic emails to constituents. The online space is competitive, so you need a holistic strategy that defines your objectives and how you’ll reach them. Otherwise, your efforts might be disjointed and not contribute much to strengthening your digital presence.

While each nonprofit’s marketing strategy will vary, there are some common steps to craft a plan that works for your cause. Let’s walk through those now!

Online marketing for nonprofits requires a few steps.

1. Define your nonprofit’s digital marketing goals.

Laying out clear goals will help you craft the right messages to the right audiences who will get you there. Every digital communication you send will get you one step closer to reaching whatever goals you set, so spend plenty of time hashing your objectives out with your marketing team.

Generally speaking, you might want to boost awareness for corporate giving, increase membership renewals, or spread awareness for your nonprofit’s services. Think through how these goals correlate with your overall mission and how your digital marketing efforts can support that. Let’s take a look at a specific example of a bad goal vs. a SMART goal:

Goal 1) Grow our email subscriber list and use that channel to raise more through matching gifts.

Goal 2) Add 1,000 more subscribers to our email list and use that channel to raise an additional $5,000 in matching gift revenue by the end of the year.

Notice how the second goal is much clearer, defines how your nonprofit’s digital marketing can support your mission, and gives you solid metrics to work toward. That’s because it’s what we call a SMART goal.

The SMART Goal Framework

As a marketer, you might already be aware of this approach. The SMART goal framework allows you to set clear goals that anyone on your team can understand. The acronym stands for:

  • Specific: Be as clear as possible when setting nonprofit digital marketing goals. That way, everyone will know what you’re attempting to achieve! Returning to our example above, we’re clearly aiming to raise more money specifically through matching gifts by leveraging email rather than all channels.
  • Measurable: Your goal should have clear metrics attached to measure performance. In our example, the key performance indicators are 1,000 more subscribers and $5,000 in matching gift revenue sourced from that channel.
  • Attainable: Your goal should be reasonable yet still aspirational. You want to challenge your team without deterring them. For example, let’s say that you grew your email list by 800 subscribers and sourced $4,250 in matching gifts through that channel last year. That makes your new goal attainable yet aspirational!
  • Relevant: Your nonprofit’s digital marketing goal should play into your overall mission. In the example above, it’s clear that growing email subscriptions will provide valuable fundraising dollars.
  • Time-Based: Your goal needs a clear deadline to establish a sense of urgency! In the example above, we made the goal time-based by setting the end of the year as the deadline.

By following this framework, you can set objectives that make sense for your organization, make the most of digital outlets, and push your mission forward in meaningful ways.

2. Choose the right nonprofit digital marketing platforms.

There’s no shortage of nonprofit digital marketing platforms that you can leverage. Whether you’re trying to reach tech-savvy teens or email-reliant boomers, there’s a platform for reaching every segment of your audience.

Let’s walk through some of the most common ones:

  • Search ads. Paid advertising is a fantastic way to promote your cause. Plus, many paid digital marketing platforms offer free or discounted rates for nonprofits. For example, the Google Ad Grants program offers $10,000 in free monthly funding to any eligible organization that applies. Then, organizations can spend that funding to create ads that promote their website’s content at the top of Google search results pages for mission-specific keywords. Using search ads like Google Ads, you can promote anything from donation forms to educational content, bringing more visibility to your cause on search engines.
  • Social media. Instagram, Facebook, Twitter, and TikTok are all great organic channels you can use to drive more results through effective online marketing for nonprofits. Regularly post updates, engage in visual storytelling, and expand your audience by encouraging social sharing. Platforms like Facebook and Twitter offer unique fundraising features you can use to drive donations. You can even use each platform’s paid features to amplify your content further!
  • Email. As our nonprofit fundraising statistics page explains, email-based marketing and promotional campaigns generate around 28% of all online nonprofit revenue. That makes email an essential channel for your nonprofit’s digital marketing strategy! Create eye-catching subject lines, send a regular newsletter, and promote relevant opportunities to each supporter group using your email marketing platform’s segmentation tools.
  • Texting. SMS marketing has an incredible open rate of over 98%, compared to just 20% for emails. By leveraging texting in your online outreach, you can send succinct updates directly to supporters’ phones and tap into fundraising tools like text-to-give. While a great way to connect with supporters, this nonprofit digital marketing channel isn’t for every organization! Organizations that find this strategy most useful are those with younger audiences.

When using digital marketing for nonprofits, focus on these main channels.

These platforms will serve as the foundation of your organization’s outreach. When getting started, think through your audience for each platform carefully. Then, craft messages that support your objectives and play to each channel’s strengths.

For example, if you’re aiming to boost awareness for your animal shelter’s adoption services, you might use search ads to amplify your adoption page, social media to share a testimonial video about an animal that found its forever home, email to promote an upcoming adoption event, and text to share a quick announcement and a link to your adoption page.

Pro tip: Use a mixture of platforms to connect with supporters. Multichannel marketing allows you to expand the number of people you’re able to reach, bringing more exposure to your cause online.

3. Push your digital marketing campaign live.

At this point, you’ll need to write your digital marketing messages and publish them on relevant platforms.

There’s a lot of competition online, so your team needs to do everything it can to stand out online. Get creative in how you present your messages. Lean into storytelling tactics, use visual techniques like video and images, and offer different engagement opportunities to garner as much attention as possible.

Remember, digital marketing for nonprofits offers two-way communication opportunities, so pay attention to people’s interactions with your posts and messages. You might like their comments, respond to their emails, or show them you appreciate their interactions with your team in some other way.

Finally, you’ll want to create a schedule for each platform, so your team creates a pattern of consistency. That way, supporters will regularly see your nonprofit’s updates in their inboxes and newsfeeds, keeping your cause top of mind.

Need campaign ideas to drive greater results through online marketing for nonprofits? Check out these creative marketing ideas from Getting Attention!

4. Monitor your nonprofit’s digital marketing performance.

Even once you send your outreach, the work’s not quite over yet! One of the best parts of going digital is that you can gather insightful metrics. Data-driven digital marketing for nonprofits is a must if you want to be proactive about growing your digital presence actively and providing value to your supporters.

During and after your campaigns, evaluate how successful your nonprofit digital marketing efforts are. Modern platforms make it easy to pull performance metrics and create reports to see how your efforts measure up against your goals.

Let’s break down the most common key performance indicators (KPIs) you can measure on each platform:

  • Email: Open rates, click-through rate (CTR), and unsubscribe rates are a few engagement metrics that your team should pay attention to.
  • Search ads: Your CTR and conversions (e.g., donations, event registrations, etc.) are the best metrics for determining the effectiveness of your search ads.
  • Social media: Likes, shares, comments, and impressions can help you estimate your reach and engagement.
  • Text: Delivery rate, opt-out rate, and conversions can let you know if your text outreach is performing as expected.

If your outreach is underperforming, make adjustments as you go. Do you have low email open rates? Experiment with your subject lines to capture more attention. Do you have exceptionally high social media impressions but minimal shares, likes, and comments? Your content might be reaching plenty of people, but it’s not quite doing the trick and inspiring them.

Do you have low delivery rates for texts? That may mean your supporters have changed their phone numbers. Don’t worry; this happens! Use a phone number append to make sure you have accurate phone numbers for supporters if your delivery rate is alarmingly low.

No matter what metrics you monitor, you need to pay attention to your performance. Successful digital marketing for nonprofits rides on these numbers!

Follow these tips to get more out of online marketing for nonprofits.

Tips To Take Online Marketing for Nonprofits Up a Notch

There’s no one-size-fits-all approach to digital marketing for nonprofits. As you get into the swing of things, test out some different strategies to find out what works for your organization!

Let’s explore several best practices you can use to tailor your plan and maximize your marketing ROI.

Promote Your Website with Google Ads.

We touched on Google Ads earlier, but there’s so much more to it than what we’ve covered! Search ads are one of the most effective digital marketing outlets for nonprofits.

In fact, Getting Attention’s Google Ad Grant Impact Report explains that search ads have the highest ROI of any nonprofit paid advertising channel, returning an incredible $4.78 for every dollar spent.

As we touched on, you’ll need to apply for the program and meet the eligibility requirements to receive the $10,000 in ad credits. From here, you can create ads that promote your website’s content and use your free funding to bid on relevant keywords.

You can promote pretty much any valuable content, whether you want to bring attention to your donation form, services, volunteer opportunities, events, or something else. You can even use Google Ads to promote matching gifts! Here’s a quick example of how The Nature Conservancy, Rainforest Trust, and Greenpeace USA all targeted donors using Google Ads:

Here's an example of how organizations can use Google Ads to strengthen digital marketing for nonprofits.

With a thoughtful bidding strategy, you can bring more visibility to your cause than ever before. Plus, the grant will automatically renew every month, so you’ll have a reliable source of funding as long as you comply with the compliance requirements.

It’ll take some time to learn the intricacies of the program, which is why we recommend working with a Google Grants manager. Our preferred agency is Getting Attention! They work with you to craft your nonprofit’s digital marketing strategy for Google Ads. They’ll help you apply for the program, create your ads, and monitor metrics to make sure you’re driving meaningful results.

Work with our recommended Google Grants manager to maximize digital marketing for nonprofits.

Automate your nonprofit’s digital marketing when possible.

Marketing automation allows you to automate monotonous marketing work. Your marketing team can automate routine tasks such as email marketing, social media posting, and ad campaigns. Not only will this boost efficiency, but it’ll help you provide a personalized experience for your supporters.

While automation certainly doesn’t replace manual outreach, the two can be used in conjunction to provide a timely, valuable experience to your supporters. This can lay the ground for healthy, long-term relationships.

Let’s take a look at a few areas where you can leverage automation:

  • Email streams. Let’s say you set up an email stream for a volunteer opportunity. The second someone registers to volunteer, your software might trigger a confirmation email. Then, you might have a reminder email within this stream to follow up a few days before the actual volunteer event. After the opportunity, you can automatically follow up with a well-written volunteer thank-you letter that’s customized with their volunteer details.
  • Google Ads. Google Ad Grants can be confusing, which is why Google’s advertising platform allows you to leverage search ad automation tools. Using features like responsive search ads (RSAs), your ads will adapt to show relevant messages to users. You’ll submit a variety of headlines and descriptions. Then, Google will swap them out to find the best fit for users and improve your results.
  • Matching gifts. Through the use of our matching gift tools, you can drive more corporate giving revenue through automation. You can set up email streams that follow up with match-eligible donors, encouraging them to submit their employer requests. We also launched an autosubmission function, which allows donors to skip steps in the employer request submission process. By selecting a box on your donation confirmation page, they can opt-in to have our tools automatically check their eligibility and submit their requests to their employers on their behalf. No need for your team to step in when you have automation handling the hard work for you!

Use autosubmission to automate your nonprofit digital marketing for matching gifts.

No matter how you leverage it, automation can be a powerful strategy when it comes to digital marketing for nonprofits. Think carefully about how it can play into your plans without risking the personalized touch of manual outreach.

Tailor your outreach with segmentation.

Generic outreach won’t get you very far. Instead, personalize your outreach. This conveys that you care about your supporters, helping to capture their attention and build a stronger connection with each message you send.

Put yourself in a donor’s shoes. You receive an email that starts with “Dear generous donor.” Chances are, you won’t read the whole email. At the most, you might skim it. Your nonprofit’s online marketing tools should make it easy to customize your emails with recipients’ names.

Personalization should go further than adding their name to an email, though. That’s where segmentation comes into play!

You’ll want to create meaningful supporter segments, so you can send relevant appeals to those who are most likely to engage. To get started, you might create segments based on:

  • Past engagement history. Try creating groups based on past engagement with your organization—whether they’ve donated, attended events, volunteered, or engaged in other ways. That way, you can send volunteer opportunities primarily to volunteers, fundraising campaign details to committed donors, and so on. Common segments include first-time donors, recurring donors, match-eligible donors, volunteers, advocates, and peer-to-peer fundraisers.
  • Contact method. As you can tell by how many digital marketing outlets there are, there are countless ways to contact supporters. Consider noting their preferred communication methods in your CRM. That way, you can be sure to contact them using the channels to which they’re most responsive.
  • Age. Categorizing supporters by age allows you to determine the types of messages and platforms your supporters will be most receptive to. Even if they haven’t indicated their communication preferences, you can predict the best channels to use for each supporter. For instance, those under 25 might be more active on social media or be likely to interact with text messages, while supporters over 45 might prefer email.

Thoughtful segmentation can go a long way toward improving your nonprofit’s digital marketing. While primarily used in email marketing for nonprofits, it’s also a great strategy for any other channel!

Optimize your nonprofit’s website.

Your website is the hub of all your nonprofit’s digital marketing efforts. It’s where first-time supporters will go to learn more about your cause and long-term supporters will go to find new engagement opportunities. It also enables you to raise online donations.

With all that rides on your website, you’ll need to put some thought behind your site’s design and create a valuable experience for each visitor. As a starting point, follow these best practices:

  • Use a mobile-responsive design. Fundraising research states that half of all nonprofit web traffic comes from mobile users. By optimizing your site for mobile users, you’ll make it easy for all supporters to learn about your cause, no matter what device they’re using! Start by using a mobile-responsive CMS to resize your web content to fit any device automatically. From here, compress your images, minimize the number of pop-ups you include, and reduce the number of fields you include on any form.
  • Reduce load time. The longer it takes your website to load, the more likely people are to leave. In fact, research from Google estimates that the probability of bounce increases by 32% as page load time goes from 1 to 3 seconds. Page speed also plays a pivotal role in your SEO performance since Google uses it as one of its ranking factors. To reduce your site’s load time, compress images, reduce redirects, enable browser caching, and minify any unnecessary coding.
  • Feature corporate giving. Your website is the perfect place to increase awareness for corporate giving! Include our employer search tool on your donation form to encourage more users to research their eligibility for their employers’ programs. Then, get crafty by developing a dedicated matching gifts page that defines what they are, covers common guidelines, and walks through the process. If you already have a Ways to Give page, you can include information about matching gifts, volunteer grants, and other corporate giving opportunities there, too!

There’s plenty you can do to make your website as valuable as possible for your nonprofit marketing strategy. For other recommendations, we recommend checking out the site requirements for Google Ad Grants. While specific to the program, these rules provide guidance tailored to nonprofits, helping them create valuable web content that speaks to their mission and inspires supporters to get involved.

Continue learning about digital marketing for nonprofits with these resources.

Wrapping Up

Digital marketing for nonprofits is an incredible opportunity to spread more awareness for your mission than ever before. From promoting corporate giving to increasing event attendance, there’s no limit to what you can accomplish for your mission.

Remember to spend time crafting a thoughtful nonprofit digital marketing strategy that plays to your organization’s strengths and connects you with your unique audience. Leverage all sorts of channels like social media, Google search ads, and email to make a lasting impression on supporters. In no time, you’ll strengthen your digital presence and drive greater outcomes for your work.

To continue enhancing your nonprofit’s outreach, explore these resources:

Work with Getting Attention to strengthen your nonprofit digital marketing strategy with the Google Ad Grant.

Top Fundraisers with Standout Matching Gift Success

5 Fundraisers with Standout Matching Gift Success

Double the Donation works with thousands of clients in the nonprofit and educational fundraising spaces. And just about all of our clients have seen significant matching gift success when employing our tools!

In this post, we wanted to spotlight a few standout examples of impactful matching gift strategies from top fundraisers. These include:

  1. Leukemia and Lymphoma Society
  2. The Greater Boston Food Bank
  3. Southern California Public Radio
  4. Humane Society International
  5. Marietta College

As we explore tried-and-true practices exemplified by these notable organizations, make a note of the strategies you can leverage in your own team’s matching gift fundraising efforts.

Matching gift success story: LLS

Matching Gift Success Story #1: Leukemia and Lymphoma Society

Founded in 1949, the Leukemia and Lymphoma Society is one of the largest medical research organizations in the world. With a specific dedication to blood cancer treatment, the nonprofit averages over $285 million in annual contributions and has funded more than $1.6 billion in groundbreaking advancements.

LLS also hosts a few of the largest peer-to-peer-focused nonprofit fundraising events. This includes its Light the Night Walk, which collects more than $70,000,000 from over 1 million participants each year.

And a significant portion of their workplace giving fundraising has been made available through corporate matching gifts programs!

Matching Gift Facts and Figures

  • LLS began leveraging Double the Donation’s matching gift automation platform, 360MatchPro, in June 2017.
  • Since getting started with Double the Donation, the organization increased its matching gift revenue year-over-year by more than 48%, bringing in an additional $3.4 million through corporate matching for the cause.
  • More than 1,500,000+ LLS donors interact with 360MatchPro tools throughout and following the donation process itself.

Let’s take a look at some of the main functionality leveraged by the Leukemia and Lymphoma Society in regard to their matching gift growth:

  • Email domain screening and streamlined search tool on donation forms to identify match-eligible gifts;
  • Detailed matching gift program results and forms on donation confirmation/thank-you page;
  • Automated messaging to match-eligible and unknown donors with customized email sending logic, branding, sending domain (from, subject lines, graphics, and more;
  • Matching gift plugin across multiple websites and forms;
  • Outbound calling to top match prospect opportunities;
  • Custom sending limits for major and recurring gifts;
  • Top-notch data security measures, including data encryption, intrusion detection software, intrusion penetration software, multi-factor logins, malware detection, and vulnerability scanning;
  • Full CRM sync to make the most of donor data collected through matching gift strategies.

Want to see it in action? View Leukemia & Lymphoma Society’s matching gifts page here:

LLS matching gift page

Matching gift success story: Greater Boston Food Bank

Matching Gift Success Story #2: The Greater Boston Food Bank

The Greater Boston Food Bank was founded in 1981 and has since grown into the largest hunger relief organization in all of New England. Through free mobile markets, SNAP assistance, forward-thinking research, and more, GBFB empowers those struggling with food insecurity in Eastern Massachusetts.

With over 80,000 donors annually supporting their efforts, the Greater Boston Food Bank brings in more than $175 million in total revenue each year.

Matching Gift Facts and Figures

  • The GBFB saw a 56% increase in its annual matching gift revenue after getting started with Double the Donation’s 360MatchPro.
  • In their first year using the tools, GBFB matching gift revenue grew from $1,188,585 to over $1,853,036⁠—a difference of more than $660,000.
  • Over $790,000 worth of match-eligible dollars were identified by 360MatchPro in a twelve-month period.

Here are the primary components of our matching gift solution employed by the Greater Boston Food Bank:

  • Email domain screening and streamlined search tool on donation forms, which enables the organization to quickly and easily uncover match opportunities;
  • Full, company-specific matching gift program guidelines and links to request forms automatically populating on donation confirmation pages;
  • Custom restrictions and email logic, and organization-specific sending domain, providing a targeted outreach experience for each donor;
  • Automated donor segmentation by match eligibility (likely match-eligible, likely match-ineligible, unknown eligibility) with personalized next steps for each type.

See what they’re doing to drive success! View The Greater Boston Food Bank’s matching gifts page here:

Greater Boston Food Bank matching gift page

Matching gift success story: SCPR

Matching Gift Success Story #3: Southern California Public Radio

Southern California Public Radio (SCPR) is a member-supported public media network operating multiple radio stations in the Southern California region. Its primary station (formerly known as KPCC and since re-branded as LAist 89.3) is a non-commercial educational radio provider.

Together, the network of stations reaches more than 800,000 listeners, with a goal to provide high-quality news and other informational content to its audiences. SCPR has a total annual revenue of over $40 million through individual and corporate contributions alike.

Matching Gift Facts and Figures

  • Southern California Public Radio saw a 55% increase in matching gift revenue after employing Double the Donation’s 360MatchPro to increase awareness of match opportunities among donors.
  • More than 75,000 SCPR donors interact with 360MatchPro technology, from the company search tool and program guideline plugin to follow-up emails and submission portal links.

Here’s how SCPR is using Double the Donation to drive more matching gifts to completion:

  • Multiple donor screening methods to identify and follow up on available matches⁠—including email domain screening and our matching gift database search tool;
  • Full matching gift company guidelines available on gift confirmation screens, providing details such as minimum and maximum donation amounts, match ratios, qualifying nonprofit and employee types, submission deadlines, and links to request forms;
  • Automated and custom-branded email messaging for match-eligible and unknown donors;
  • Personalized donor experiences, encouraging supporters to take outlined next steps and pursue matching gifts using custom email sending logic;
  • Access to matching gift search tool plugin across multiple website domains and online giving forms, ensuring donors have easy access to the information they need;
  • Custom sending limits for recurring and major gift donors, complete with email blocklist and unsubscribe functionality;
  • High levels of data security, including data encryption, IDS, IPS, multi-factor login, and malware and vulnerability scanning to keep donor information safe and secure.

See for yourself! View Southern California Public Radio’s matching gifts page here:

SCPR matching gift page

Matching gift success story: Humane Society International

Matching Gift Success Story #4: Humane Society International

Since 1991, Humane Society International (also known as HSI) has served in the animal welfare space to promote positive relations between humans and animals across the globe. With an annual revenue nearly totaling $24 million, HSI leverages individual donors, corporate support, and more to make a difference in the lives of creatures everywhere.

Matching Gift Facts and Figures

  • HSI saw an increase of more than 17% in its matching gift revenue year-over-year by employing Double the Donation’s 360MatchPro solution.
  • $234,000+ match-eligible donations were identified in the first year using matching gift automation.
  • Over 68,000 matching gift emails were sent in a twelve-month period⁠—including matching gift program guidelines, submission reminders, and more.

Specifically, Humane Society International leveraged Double the Donation to enable:

  • Easy match-eligible donor identification (through email domain screening, donation form search tools, etc.);
  • Detailed matching program guidelines and next steps, providing easy access to company match criteria, deadlines, and submission instructions;
  • Automated matching gift messaging, such as program eligibility and reminders;
  • Customized email functionality (e.g., sending logic, limits and restrictions, sending domains, subject lines, image branding, and more) to ensure personalized donor communications;
  • High-level data security measures (including encryption, intrusion detection, and vulnerability scanning).

Take a look for yourself⁠—click here to see Humane Society International’s matching gifts page:

Humane Society International matching gift page

Matching gift success story: Marietta College

Matching Gift Success Story #5: Marietta College

Established in 1835 in Marietta, Ohio, Marietta College is a private liberal arts school. Offering more than 50 undergraduate and graduate majors, Marietta College provides focus areas across arts, sciences, humanities, and more.

All in all, the college receives over $70 million in annual revenue per year, with nearly $46 million coming from tuition and fees and more than $22 million from donor funding and grants⁠—including corporate matching.

Matching Gift Facts and Figures

  • Marietta College identified more than $40,000 in match-eligible donations in the first year of using 360MatchPro.
  • The school boasts an open rate of 60% for their automated matching gift emails, which is approximately three times the industry average open rate of 20%.

Here’s how Marietta College and Double the Donation teamed up to maximize matching gifts with these key features:

  • Corporate email domain screening and donation form search fields to collect employment information;
  • Complete match results auto-populating through confirmation screens, email follow-ups, and match page searches;
  • Customization of email sending logic, company restrictions, message sending limits, email domains, subject lines, and more.
  • Automated email follow-ups for donors identifies as match-eligible, match-ineligible, and unknown employment status, providing detailed next steps and actionable insights to drive matching gifts.

Get schooled! View Marietta College’s matching gifts page here:

Marietta College matching gift page

Wrapping Up

Most nonprofits receive some amount of matching gift revenue even without a dedicated plan in place. However, a much smaller percentage of organizations have a well-thought-out strategy with the tools to implement it. Ultimately, the latter group comprises those that are making the most of the opportunity at hand.

When you take a long look at these groups (such as those highlighted above), you can uncover the practices that produce standout matching gift success. Then, begin emulating such tips and tricks in your own team’s efforts. And Double the Donation is here to help!

Interested in learning more about matching gift fundraising and how your nonprofit can maximize revenue through the source? Check out our other educational resources below:

Bring matching gift success to your own organization with Double the Donation

Alternative Fundraising Avenues: Recouping After Lost Funding Sources

Alternative Fundraising Avenues: Recouping After Lost Funding Sources

There are many different funding types at the disposal of nonprofit causes. These sources empower organizations like yours to bankroll mission programming and behind-the-scenes operations alike. Still, most fundraisers end up relying on a few primary channels to power the brunt of their operations.

So what happens when one of those key sources becomes unavailable? Oftentimes, that means it’s time to begin searching for alternative fundraising avenues.

And we’re here to help! In this guide, we’ll cover:

Ready to dive in? Let’s start at the beginning.

Why your nonprofit might lose a funding source

The loss of a nonprofit funding source can be jarring⁠, and you might not always see it coming. However, understanding common causes behind lost fundraising avenues can make a big difference in preparing to overcome whatever obstacles are thrown your way.

Some scenarios in which your organization finds itself without a key funding source might include losses of major donors (whether due to passing, changing financial circumstances, or other reasoning), specific grants not coming through, and more.

One of the most prominent⁠—and widespread⁠—examples of this occurred at the start of the COVID-19 pandemic in March of 2020. Still, the lingering effects remained for years after the fact. And that’s when organizations across the globe that had been previously dependent on revenue generated through in-person fundraising events were now without access to the source.

Luckily, all was not lost! Instead, organizations went to work rapidly transitioning events to the virtual realm in order to maintain donor engagement and giving.

Another, more recent instance? The cessation of Amazon’s philanthropic initiative, AmazonSmile, in February 2023. This program had been a fairly effortless source of income for over one million local and national causes, producing more than $365 million for participating organizations. Once the closing of the program was announced, tons of nonprofits began scrambling to locate new ways to make up the income they’d been depending on.

And that brings us to our next section!

Next steps after losing a funding source

If your nonprofit has just lost a key source of funding, you may be tempted to enter panic mode. But first, we recommend taking a few easy steps to get your organization back on track for financial success.

Determine how much was lost from the source.

First and foremost, start by gauging exactly how much was lost from the source.

If you were expecting a particular grant payout or a donor had been contributing a static amount year after year, you could fairly simply determine the amount you were accounting for. On the other hand, more variable sources⁠—e.g., fundraising events or programs like AmazonSmile⁠—can be estimated by calculating the average dollar amounts received over a period of time, such as the last months or years.

For example, many organizations are (understandably) fretting about the AmazonSmile program shutting down. However, reports indicate that the average annual payout for the program was a mere $230.

Looking at it this way can help contextualize the loss and make an actionable plan to compensate for the lack of funding.

Pursue new fundraising avenues.

Now, begin brainstorming ways to make up for the lost funding. When one door closes, another one may be opening. That means it might be time to pursue a brand new funding avenue.

A few examples may include:

  • Launching an online store (such as selling branded merchandise for your cause!)
  • Exploring fee-for-service models (e.g., summer camp, youth programming, etc.)
  • Hosting a nonprofit crowdfunding campaign

Keep in mind that this idea can look vastly different from one organization to the next. After all, there’s a world of opportunities readily available.

Ramp up existing (yet often underutilized) funding types.

What about those revenue streams that produce some funding for your cause, but you don’t have a particularly built-out strategy for making the most of the resource? It’s a great chance to optimize your efforts regarding those funding types, as well!

For many organizations, this is where corporate giving programs fall. Perhaps you’ve received a number of matching donations, maybe even a few volunteer grants. However, you might generally rely on individual supporters to pursue those avenues on their own. In that case, now might be the best opportunity to ramp up your efforts to help ensure no matches are ultimately going unclaimed.

Diversifying funds with 10+ alternative revenue streams

When you rely too heavily on any one type of funding, you run the risk of financial instability should something happen to that source. Thus, one of the best ways to prepare your organization prior to losing potential revenue streams is to ensure a well-rounded and sustainable funding model.

Example alternative fundraising avenues to pursue

Let’s take a look at some of the most popular⁠—and impactful⁠—kinds of nonprofit funding to consider. Keep in mind that a versatile fundraising strategy likely incorporates many, if not all, of these earning types.

1. Corporate Giving

According to corporate giving research, corporations contribute, on average, over $21 billion each year. Much of this funding is donated through generous programs, such as:

  • Matching gifts
  • Volunteer grants
  • Corporate sponsorships

However, billions of dollars in workplace giving revenue is left on the table each year, largely due to a lack of knowledge surrounding the programs.

Want to increase participation in corporate philanthropy and drive additional corporate funding to your cause? Raise awareness among donors⁠—and encourage them to get their employers involved. (Don’t worry: we’ll share more on matching gifts later.)

2. Individual Gifts

Many nonprofits make up the majority of their annual fundraising revenue through individual donor giving. This typically includes a number of specific giving types, such as:

  • Small-dollar gifts
  • Mid-size gifts
  • Major gifts
  • Planned gifts

In order to maximize individual giving, be sure to send personalized and targeted fundraising appeals. You’ll also want to emphasize the tangible impact of generous donations on your nonprofit’s mission.

Plus, the above-cited research shows that simply highlighting matching gifts in donation asks results in a 71% increase in response rate and a 51% increase in average gift amount.

3. Grants

Nonprofit (or fundraising) grants are a specific type of monetary contribution made to a charitable cause. They are typically larger than the average donation amount and are often restricted to funding a particular project or program.

Grants can be made by a range of different institutions but generally fall into one of the following categories:

  • Foundation grants
  • Government grants (federal, state, and local)
  • Corporate grants

Most grants require some sort of application process and may include a dedicated proposal to be submitted. In order to secure more grant funding for your organization, it’s a good idea to spend some time researching opportunities and creating optimized proposal materials.

4. Event Revenue

Nonprofit fundraising events can certainly be fan-favorite experiences⁠—and can range from informal run/walk/ride competitions to elegant gala affairs. And each event typically encompasses multiple opportunities for generating revenue.

For example, your event may collect funding from:

  • Ticket sales or entrance fees
  • Auction bids
  • Merchandise sales
  • Individual donations
  • Event sponsorships

When you choose to host a fundraising event for your organization, be sure to invest time and resources into marketing the opportunity effectively beforehand. After all, your audience would love to participate to support your cause, but they need to know the event is happening in order to attend.

5. Online Giving

In line with the digital revolution, online giving has increased steadily, seeing consistent year-over-year growth throughout the past decade and beyond.

Remember: donors want an easy digital giving experience, so the tools you use to power online donations are a critical component of your strategy.

(Hint: Double the Donation partners with some of the greatest online donation platforms in the industry. Check out our integrations to learn more!)

6. Direct Mail Donations

Though many assume that direct mail is an outdated fundraising strategy, the truth is that it remains an excellent way to engage with your donors in an offline manner.

In fact, recent fundraising statistics report that direct mail is the second-highest reported giving preference among Baby Boomer donors worldwide. At the same time, it’s one of the top four most inspirational channels to drive action among supporters in Millennial, Gen X, and Baby Boomer generations alike.

One way to modernize the giving avenue, however, is to provide an online option for giving⁠—even when an individual is being prompted through a direct mail ask. For example, you might include a scannable QR code or an easy-to-type digital giving page URL.

7. Peer-to-Peer Fundraising

Also known as social or P2P fundraising, peer-to-peer fundraising is an impactful way for nonprofits to raise substantial levels of funding while also expanding their campaign reach to new heights.

In these initiatives, organizations equip dedicated supporters with the tools they need to raise money on behalf of their favorite causes. Volunteer fundraisers then solicit donations from their own networks of friends, family members, and more.

In the end, P2P campaigns often culminate in an engaging event experience, such as a walk-a-thon!

8. Membership Fees

Some nonprofits take a membership-based approach to supplement their other existing funding sources. This is a particularly popular model among school PTAs, community programming organizations, and more. And it can be a great way to incentivize giving and foster a sense of camaraderie among members!

Organizations that choose to enact membership fees (sometimes referred to as dues) typically provide exclusive perks for those who join and aim to set their prices at an affordable monthly or yearly rate.

9. Recurring Gifts

Recurring donations offer a wide range of benefits for the nonprofits receiving them. Not only do individual supporters typically end up giving more through these programs, but it also aids organizations in estimating incoming revenue.

And leveling up your recurring gifts can be as easy as incorporating a button on your online donation pages! You may be pleasantly surprised as to how many donors opt to become regular supporters of your cause when presented with the easy opportunity to do so. In fact, average online monthly giving grew by over 40% as recurring donation options became an increasingly popular choice among online supporters.

10. In-Kind Donations

While not a direct source of funding, in-kind donations (i.e., any non-cash gifts of goods, services, or time) are an essential component of nonprofit fundraising. After all, these types of contributions empower organizations to stretch their budgets further than otherwise possible. And that allows them to allocate revenue to other areas of their operations.

To drive more in-kind donations, make sure to market the opportunity to your donors! Many individuals love supporting nonprofits by providing gifts-in-kind and seeing the impact that their tangible purchases can have on their favorite causes. Plus, Amazon still offers an easy way for charities to create and share online wishlists from which their supporters can purchase and send items directly to the organization.

Our favorite fundraising avenue: employee matching gifts!

While all of the above funding sources can provide significant benefits for the nonprofits who choose to establish the initiatives, our #1 favorite method is employee matching gifts. After all, this top alternative fundraising avenue has huge potential⁠—though it’s still going largely underutilized.

In fact, Double the Donation research indicates that an estimated $2 – $3 billion is donated through matching gift programs each year. However, an additional $4 – $7 billion goes unclaimed on an annual basis.

Not to mention, corporate matching gifts are an opportunity that nearly all nonprofit organizations qualify to participate in. Over 26 million individuals work for companies with matching gift programs, including over 65% of the Fortune 500. More than likely, a key segment of your existing and prospective donors falls into that matching-gift-eligible group.

When you highlight the widespread availability of these programs, your organization can benefit not only from increased corporate funding but from elevated donor giving, as well. The above-mentioned studies also show that individual supporters are more likely to give (71% growth in gift conversion rates) and to give more (51% higher average transaction amount) when matching gifts are promoted. Thus, in the end, your organization receives additional revenue streams and new opportunities for communication and engagement. Talk about a win-win!

Plus, if you’re looking for a particularly impactful source of fundraising revenue that doesn’t require a ton of staff time and resources, dedicated matching gift technology is the way to go. Leveraging a matching gift automation tool (like Double the Donation’s 360MatchPro) increases matching gift funds for nonprofits by over 61%, with innovative new auto-submission functionality projected to yield more than an 80% increase in match revenue.

Pursuing alternative fundraising avenues with 360MatchPro

And in the face of adversity, you generally won’t have to worry about a negative impact on matching gifts. In reality, many companies were reported to have developed new and improved employee matching initiatives in the wake of COVID-19 and other economic downturns. Besides, should one company roll back its programming, you’ll likely have a number of additional matching opportunities to pursue⁠—making it a particularly sustainable fundraising practice over time.

Final Thoughts

Preparing your team with a range of diversified revenue can go a long way toward continuous operational success⁠. Even in the midst of lost funding avenues, you’ll have a number of alternative fundraising streams supporting your organization.

And when you have a plan in place for optimizing passive income opportunities (such as employer matching gifts and more), you can continue driving forward mission impact despite losing access to other sources.

Ready to dive deeper into some of our favorite alternative fundraising avenues for nonprofits and schools? Check out these additional resources below:

Diversify your fundraising avenues with Double the Donation

Corporate Matching Gift Forms | The Ultimate Guide

Corporate Matching Gift Forms | The Ultimate Guide

Most match-eligible donors rely on some kind of matching gift forms to complete their end of the matching gift process. However, these forms (and the steps taken to submit them) can look wildly different from one company to the next.

In order to best simplify and guide employee donors through the submission process, it’s important that you understand the ins and outs of paper, electronic, and e-submission match forms⁠—plus form alternatives.

From the nonprofit side, giving your supporters the tools they need to complete a match request helps maximize the matching gift revenue you ultimately collect.

On the other hand, as a company, considering all available options for submission forms can make a big difference as you work to develop and finetune your matching gift program.

In this guide, we’ll provide everything you need to know about corporate matching gift forms, including:

As a main source of corporate philanthropy, matching gifts are not an opportunity you want to miss out on⁠. That’s true regardless of whether you’re looking at it from the nonprofit or the business perspective.

The right matching gift forms⁠—and an understanding of how to use them⁠—can bring your team’s strategy to the next level.

Let’s get started!

What are matching gift submission forms?

Matching gift submission forms are a specific type of documentation used within the corporate matching gift process.

When a company launches a matching gift program, it typically provides employees with access to a blank form (note: while some companies may still offer paper options, these forms are most often made available online and hosted within a corporate matching vendor platform). This document typically incorporates a number of fields that share context into the individual donation, the receiving nonprofit, and the team member submitting the request.

The form is then completed by the donor after making their initial nonprofit contribution as a way to formally request a match from their employer.

Corporate matching gift form example

Then, the application is submitted to the company through the business’s specified channel. From there, the employer reviews the provided materials, verifies the initial donation, ensures the gift meets the company’s matching criteria, and approves the match.

Why matching gift forms matter

From start to finish, the matching gift process encompasses a few key phases⁠. These include the initial donation, the employee request, the match review, and finally, the corporate gift.

Of these stages, the majority of match-eligible gifts drop off before or during the employee request component. For nearly all companies, the request stage involves the employee donor filling out an online matching gift form. And the ease with which an individual can complete their match form directly correlates to fulfilled matching gift success.

In other words, the best matching gift forms result in more matching gifts.

If that’s not enough of an answer, let’s take a closer look at why corporate matching gift forms matter…

To Donors

From the donor’s perspective, a matching gift form comprises the vast majority of the matching gift experience. Without it, there’s no employer donation ultimately secured, thus inhibiting the amplified giving impact an individual is aiming to make.

Not to mention, the donor is the one who actively completes the form to request a match on behalf of their favorite organization. It makes sense that a positive user experience is a priority for this key stakeholder!

To Nonprofits

An estimated $4 to $7 billion in available matching revenue goes unclaimed each year. That’s funding that could be going to nonprofit causes but is ultimately left on the table by qualifying organizations and their donors.

In fact, most fundraising groups see only a fraction of the matching gift dollars available to them. Since one of the most significant roadblocks facing incomplete matches is the submission process, nonprofits understand that optimized matching gift forms can go a long way toward driving matches to completion.

To Companies

Companies invest time and effort into launching their matching gift programs. It goes without saying that they want employees to partake. After all, heightened staff participation levels result in better overall CSR⁠—and, with it, increased employee engagement, improved company culture, unique cause marketing benefits, elevated brand reputation, and more.

However, complicated request processes can be a significant hindrance to team-wide engagement with the offerings. Thus, companies want to establish easy-to-use corporate match forms that provide positive experiences for their employees.

Elements of a corporate matching gift form

Regardless of the type of form a company utilizes, most matching gift submissions request the same pieces of information. And this information generally falls into three overarching categories:

Components of a matching gift form

Donor Information

Companies typically request a number of personal data points relating to the individual employee within the matching gift application. Though it can vary greatly from business to business, this information might include:

  • The donor’s name
  • Employee identification number
  • Corporate email address
  • Personal mailing address
  • Phone number

Providing these details generally certifies that the donor is who they say they are (i.e., an employee of the company from which they’re requesting a match). Plus, it ensures the employer knows who is requesting the matching gift for their own records and to track participation and donation totals over time.

Nonprofit Information

Most match forms also ask specific questions pertaining to the organization an individual has supported. This might include:

Information about the nonprofit can help determine that the organization meets the company’s eligibility requirements (i.e., mission type). Not only that, but it also ensures that the person in charge of the corporate matching program has appropriate contact information for the nonprofit group, should they need to get in touch to verify the initial donation.

Donation Information

This final section is typically where the company asks employees to provide details regarding the original donation. Again, this enables the employer to determine whether the initial gift qualifies for a match (falls within the donation threshold, is submitted prior to the submission deadline, etc.).

Commonly required fields include:

  • Gift amount
  • Transaction date
  • Payment currency
  • Donation method

Many companies also request proof of the original donation, which nonprofits often provide in the form of tax-deductible gift receipts. And that’s where the individual donor’s side of the matching gift submission typically ends.

However, some employers require the recipient organization to verify the initial contribution themselves. In those cases, a vital step of the matching process falls into the hands of the nonprofit group.

After an employee completes the matching gift request, the nonprofit is typically notified (whether by mail or within a CSR portal) that an employee has requested a match. At this point, the organization must log into the company’s verification system to confirm that the specified employee made a donation to the cause. They may even be asked to provide a letter verifying the organization’s IRS-sanctioned 501(c)(3) status.

3 types of matching gift submission forms (and alternatives)

There are currently three main types of matching gift forms⁠. These include paper, electronic, and Double the Donation’s standard form. However, innovative corporate giving platforms are developing streamlined submission processes that allow donors to bypass the matching gift form altogether.

Each company that offers a matching program is able to establish its own match request process⁠. This includes selecting one or more matching gift forms and/or alternatives to accept.

Let’s take a closer look at each submission type, and the general process asked of donors to complete it.

Paper matching gift forms

Paper Matching Gift Forms

When it comes to matching gift forms, paper documents are where it all started. In fact, the first-ever matching gift program was developed before the internet was even invented!

Today, however, most matching gift donors prefer electronic forms; though some companies continue to accept⁠—or even require⁠—traditional paper documentation.

We don’t recommend companies use this type of outdated match form. After all, it’s a lot of extra work for the donor, the nonprofit, and the company itself. Still, it’s important to understand the process should you run into a situation involving paper submission forms in any case.

And here’s how it typically works. Employees at corporations with paper match forms go through the following steps to submit their match requests:

Match Eligibility Identification

The first step involved in any matching gift process is determining match program eligibility. And there can be quite a few factors at play here, including whether the company matches employee gifts at all, whether the employee in question qualifies for matching, whether the donation amount and recipient organization meet the company’s standards, and more.

This information can be uncovered in a few ways, from the company itself to a third-party tool such as Double the Donation.

Request Form Location

The next phase of the process involves locating the appropriate matching gift form. And unfortunately, this can be a bit trickier with paper forms compared to other types of matching gift submissions.

Double the Donation or the employer may provide access to printable versions of the forms online, or they may be requested in person from the HR department or company leadership.

Paper Matching Gift Form Submission

Once the match request forms have been accessed, donors are prompted to complete and submit the document via the channel established by the company. Some employers may accept the forms in person (again, likely to the HR office or manager), while others may require match forms to be submitted via mail to a provided address. Others yet can offer some sort of fillable PDF option, which may be completed and submitted online.

Sample paper matching gift form

Electronic matching gift forms

Electronic Matching Gift Forms

Technology is rapidly progressing, so it makes sense that many companies have transitioned to electronic forms. Doing so not only reduces programming costs and administrative lift but also simplifies participation for employees.

Electronic forms give donors a bit more freedom regarding when, where, and how easily they complete their requests.

Here’s what the process typically looks like:

Employee Sign-In / Registration

To access and complete electronic matching gift forms, employees usually have to log into the company’s CSR platform. This step typically involves creating or signing in with a username and password for the site.

Sample electronic match form login screen

In order to locate the login page, individuals may be directed from their company’s HR department or manager, or they might receive a link through the nonprofit to which they contributed⁠—specifically if the organization uses Double the Donation’s tools.

Match Request Submission

Once in, the employee is prompted to complete the actual request process.

Like paper forms, individuals are asked to register their match requests by providing key data points. Though the exact process can vary based on the CSR portal a company uses, donors generally begin by searching for (or adding) the nonprofit they’ve supported from the portal’s list of verified causes.

From there, individuals typically provide a number of data points pertaining to their recent gifts⁠—such as payment type, domain amount, currency, transaction date, and more.

Sample electronic match form donation informationThen the request is complete, and donors can submit their application with a click of a button!

Double the Donation's standard matching gift form

Double the Donation’s Standard Matching Gift Form

Somewhere between a paper matching gift request and a complete online submission portal is Double the Donation’s intuitive standard match form.

Companies can easily opt into accepting this online form, which then enables streamlined automated electronic submissions for their employees. With this offering, donors can more easily complete their matching gift requests, thus increasing program usage and impact overall.

Double the Donation aims to make matching gifts as simple as possible, and the standard form was designed for just that purpose.

Here’s what the process looks like for eligible donors submitting the standard matching gift form:

Employer Selection

As donors give to nonprofits that use Double the Donation’s matching gift software, they’re prompted to enter their employing company in an auto-completing search tool embedded in the donation form. This is done to uncover match eligibility and determine whether the company accepts the standard matching gift form.

Employer selection from donation page for standard matching gift form

Identity Verification and Authorization

If so, the donor is provided with an opportunity to submit their match automatically, directly from the organization’s gift confirmation screen. Typically, all they are required to do here is verify their identity by providing a corporate email address and check a box that authorizes Double the Donation to submit the match request on their behalf.

Identity verification and authorization from confirmation page for standard matching gift form

Behind-the-Scenes Submission

Once authorized, Double the Donation pulls necessary information from the donation process itself and automatically fills in the blanks on the premade standard matching gift form. Upon completion, the form is sent as a PDF document to the matching gift coordinator designated by the company to review and approve as usual.

Behind-the-scenes submission for standard matching gift form

Matching gift form alternative: auto-submission

Matching Gift Form Alternative ⁠— Auto-Submission

Online match portals that facilitate electronic request forms have long been working to streamline and improve the match submission process. And Double the Donation shares the same goal.

Now, Double the Donation is partnering with select CSR software providers to do exactly that. By providing an innovative matching gift form alternative, auto-submission allows qualifying donors to submit match requests without a matching gift form at all.

All they’re typically asked to do is enter their corporate email address on the gift confirmation screen and authorize Double the Donation to submit a match on their behalf. From there, the integrated software ecosystem collects necessary data points and funnels the information directly to the employer’s corporate giving platform behind the scenes.

Then, the company reviews and approves the match within the software system as usual.

Matching gift auto-submission process

This revolutionary new function benefits donors (with streamlined submission processes and fewer roadblocks), nonprofits (with increased match revenue), and companies (elevated program participation) alike. It’s a win-win-win!

And as more companies and CSR providers begin rolling out the feature in partnership with Double the Donation, an ever-growing number of nonprofit supporters will be able to leverage the matching gift form alternative.

Learn more about matching gift auto-submission here.

How a matching gift database fits in

Double the Donation has compiled the industry’s most in-depth source of matching gift information. Our comprehensive database provides access to details regarding more than 24,000 companies’ (equating to approximately 99.68% of all match-eligible donors) program guidelines and request processes.

By sharing a summary of each company’s matching gift program, we aim to make it increasingly easy for donors to complete their matches on behalf of the organizations they support.
When donors search for their employers using the associated database search tool, they’ll instantly receive any available guidelines for their employers’ programs. If available (which, over 91% of companies’ forms are), a direct link to online match forms and other related documents will be given to them, too!

Here’s an example of what you might see when searching for an employer with Double the Donation’s matching gift database search tool:

Locating matching forms with a corporate matching gift database

Donors will also be provided with other relevant information, such as:

  • The company’s match ratio;
  • Minimum and maximum match amounts;
  • Eligible employee groups (full-time, part-time, retired, spouses, etc.);
  • Qualifying nonprofit mission types;
  • Match request processes and forms (online or offline);
  • Submission deadlines;
  • Other available programs (i.e., volunteer grants).

Locating matching guidelines with a corporate matching gift database

A corporate database can provide powerful insights into thousands of companies’ matching gift programs and next steps. That can go a long way toward maximizing program participation for donors by simplifying the processes involved.

Nonprofits interested in benefiting from our innovative matching gift database and automation software can do so by requesting a demo here.

As for companies⁠, make sure your giving program is included in our comprehensive database of corporate match information. This enables employees to have quick and easy access to program guidelines and forms from their favorite organizations’ giving pages! Click here to add your company to Double the Donation’s matching gift database.

Wrapping Up

Matching gift forms play a crucial role in the overall matching gift process⁠—not to mention strategic corporate match fundraising.

At this point, your team should know all about the different types and components of corporate matching gift forms, the value for nonprofits, companies, and donors, and more. Now, it’s time to get out there and start maximizing your matching gift revenue!

Interested in learning more about matching gift best practices? Check out these additional recommended resources:

Take matching a step further with auto-submission functionality.

Learn more about streamlining matching gift forms with auto-submission.

This guide explains how your nonprofit can manage and optimize its Google Ad Grant account.

Google Grant Optimization: Nonprofit Grant Management Tips

Organizations with effective nonprofit marketing strategies utilize many tools to reach their audiences. From email blasts to social media posts, these organizations leverage numerous platforms to communicate valuable information. Among all these platforms, one source of truth remains constant—your nonprofit’s website. Whether you’re promoting matching gifts or an upcoming fundraising event, most communications point back to your nonprofit’s website for more information.

If your nonprofit takes advantage of the $10,000 Ad Grant from Google, you’re taking the right steps to promote your site and your organization’s most valuable information. However, the Google Ad Grant program isn’t a single-step process.

Nonprofits are not only required to maintain their eligibility for the Google Ad Grant but also must optimize their ads and accounts to drive real results from the program. In this guide, we’ll show you how to optimize your Google Grant by covering the following topics:

Truly making the most of this grant means managing it on a regular basis. When you do, you’ll expand your outreach as you increase website traffic and consistently appeal to new internet searchers. Understand what it means to optimize your Google Grant so you can develop a strategy that will effectively reach a large audience of potential supporters.

Click this graphic to learn more about the Google Ad Grant and how it can help promote your nonprofit’s matching gift program.

This section defines Google Grant account optimization.

What is Google Grant optimization?

Google Grant optimization means managing your nonprofit’s Google Ad Grant account and the advertisements you’ve created to ensure everything stays compliant with Google’s management policies and relevant to users’ search intents. Although you can optimize almost any aspect of your Google Ad Grant participation, some common areas for improvement include:

  • Keyword specificity: Ensure your ads target specific keywords (preferably long-tail, non-competitive terms). Look for opportunities to refine your keyword choices so that they’re more relevant to your organization’s current operations or goals. For example, an increase in the kitten population during the spring months might prompt an animal shelter to target keywords such as “spring kitten adoptions.”
  • Data organization: In order to keep keywords relevant to your cause, your nonprofit will have to keep hygienic keyword data. This means regularly checking the quality and relevance of your keywords so that you can adjust any keywords that aren’t performing well. An animal shelter might remove the keyword “pet adoptions as Christmas gifts” in February when it becomes irrelevant to the ad’s landing page. To determine when a keyword becomes outdated or nonvaluable, nonprofits should track keyword metrics, such as click-through rate (CTR), to understand how the keyword is performing.
  • Website improvements: Ensure that your website is relevant to the advertisement and provides a positive user experience for searchers who click on your ad. For starters, you can check to make sure the page is branded to your nonprofit, provides valuable information for the user, and includes the keyword targeted in the ad. Don’t stop at your landing page, though; ensure your website as a whole is valuable and easy to use for its visitors.
  • Account structure: Google’s guidelines for the way you use your Google Ad Grants account require nonprofits to maintain an orderly account structure. For example, you must include more than one ad per ad group and at least two ad groups per campaign. If your nonprofit doesn’t already follow this structure, you’re not only at risk of account deactivation but also missing out on valuable keyword insight.

These aspects of your Google Ad Grant participation are just a few elements that need regular maintenance. Remember, there are countless opportunities for optimization, and it’s a crucial part of leveraging Google Ads for your nonprofit’s outreach efforts. Both the account itself and the ads you create must be refreshed to meet your audience’s needs.

It’s natural for this to seem overwhelming—after all, the Google Ad Grant is free marketing funding. Shouldn’t it make nonprofit marketing easier? If you didn’t want a Google Ad Grant agency’s help during the application process, this is where their services can be especially helpful. They’ll manage your account so that all optimization tasks are completely handled while your nonprofit’s leaders focus on fulfilling your mission.

This section explains how your nonprofit can optimize its Google Ad Grant account to meet compliance requirements.

How to manage your nonprofit’s Google Ad Grant compliance

To break down optimization even further, it can be approached in two stages: account compliance and ad updates. Start with your account—make sure you’re in compliance with all the Google Ad Grant requirements. After all, optimized ads will be no good if your account is suspended!

The list of requirements is long, but there are a few crucial ones that your nonprofit should keep in mind:

  • Maintain regular activity within your account.
  • Make sure your ads are specifically targeted and relevant to your nonprofit.
  • Conduct monthly keyword research and optimize your list where necessary.
  • Maintain a minimum of a 5% click-through rate (CTR).
  • Track and report conversions and CTR.

Since your ads will lead users to your nonprofit’s website, Google also has specific website guidelines, including:

  • Your nonprofit must own the domain.
  • You must add any additional domains that your nonprofit owns to your Google Grants account.
  • Your website should host high-quality and well-maintained web pages.
  • Avoid commercial activity that is irrelevant to your nonprofit’s mission.

Bookmark Google’s guidelines and check regularly for updates. You’ll be notified when anything big changes, but it’s always a good idea to stay on top of the rules and make sure your account is compliant. Especially as you optimize your website and advertisements, keep the account criteria in mind so you don’t accidentally violate the guidelines amidst new changes.

This section gives an overview of Google Ad campaign performance tracking so your nonprofit can identify areas that need optimization.

How to gauge your nonprofit’s campaign performance

You may have heard the saying about not trying to fix something that isn’t broken. The implied first step in that statement is actually knowing something is broken. In the same way, your nonprofit will have to gauge its campaign performance before knowing what should be optimized. Evaluate your campaign performance by tracking:

  • CTR. Compare the number of people who clicked on your ad to the amount that saw it. A high click-through rate might indicate that your ad is compelling enough to prompt viewers to take action. Consider how you can adjust your other ads to match this quality or plan how your future ads will be similar.
  • Conversion data. Conversions, which refer to the users who take a desired action after seeing your ad, are likely the goal of your campaign. Track this data to determine if your Google Ads are producing the desired results. For example, an ad that invites users to register for a volunteer event is effective if the number of volunteer registrations has increased due to your Google Ad.
  • Cost-per-conversion. Consider the cost of your desired results. How much did an ad and keyword cost your nonprofit? How many conversions can you attribute to this ad? Although you won’t specifically pay for conversions, this comparison can give your nonprofit an estimate of how much of its budget is spent producing the ad’s desired results.

Most metrics can be tracked by Google Analytics when you link your accounts. However, you’ll need to compare this to your organization-specific metrics to see the tangible impact of your Google Ads performance. For example, to see the impact of a Google Ad on your matching gift program, you’ll have to combine your own data of the number of gifts matched with the ad’s CTR.

For this reason, it’s crucial that you keep your own data organized, as well. Consider using a database to host all this information in the same place, or hiring a Google Ad Grant agency to track and report your data for you.

This section explains how to optimize your nonprofit’s Google Grant account ads.

How to optimize your nonprofit’s Google Grant account ads

As you evaluate your campaign metrics, change your perspective of underperformance. Optimization doesn’t strictly target failing elements of your Google Ad Grant efforts but makes every aspect of your advertising more successful.

As you narrow your optimization from account structure to individual ads, consider which ones produce the greatest results. Then, adjust the rest of your ads to mimic this strategy. For example, if you find that your highest-performing ad highlights a unique attribute of your organization’s work, you might incorporate that fact into the copy of your other ads. In general, to improve your ads, you can:

  • Rephrase your ad copy. The ad copy is the meat of your advertisement. Make it compelling but concise, and use the keyword or its variations to draw in your audience. A tempting call to action will also prompt searchers to click on your ad, especially if it’s specific and relevant to the search.
  • Link to targeted landing pages. You’ll have varying ads for different keywords, and specificity here is key. If your ad’s headline is misleading, users will quickly become disinterested in the content of your landing page. In contrast, a landing page that is highly specific to the purpose of the ad will retain site visitors and ultimately prompt them to get involved.
  • Revise your ad groups. Make sure that the associated keywords for your ad groups are still relevant to your target audience. Also, build out your ads so that you’re using 3-5 ads per group. This variety allows you to try different targeting methods to determine what tactic is most successful.
  • Organize your campaigns. Campaign management can also impact the way you plan and develop your ads. Assign a theme to each campaign and use those categories to target broader ideas with specific keywords. For example, an animal shelter’s campaign theme might be “adoptions” and the targeted keywords for different ad groups could be “spring kitten adoptions” and “no-fee dog adoptions.” Another theme would be “animal fosters” with keywords such as “dog foster application” and “cat foster fees.”

Although some tactics for Google Ad Grant management require technical account optimization and research, your actual ads are the component that has the potential to convert a user into a supporter. Adjust your ads based on what you know about your supporters and revisit them regularly to make changes as needed.

This section provides concluding remarks and additional resources to use for more information about Google Grant optimization.

Conclusion and additional resources

Once you’ve identified the changes you need to make to your Google Grant account, you can proceed with optimizations to ensure you’re making the most of this free marketing funding. Remember, optimization is not a one-time update. It’s important that you frequently check your Google Grant account and advertisements and make adjustments whenever it’s necessary.

This can be a big undertaking, both initially and as optimizations become a regular part of your account maintenance. Research Google Ad Grant agencies to determine if hiring one will benefit your nonprofit. Our recommendation, Getting Attention, is a full-service agency that can manage every aspect of your grant.

If you’re interested in other types of free marketing funding or methods of donor engagement, check out these additional resources:

Click this graphic to learn more about expert Google Grant optimization from the top professional Ad Grant agency, Getting Attention.