How does my 14-day free trial work?
You can try out Double the Donation’s Basic and Premium services risk-free for 14 days. You will have complete functionality to test out our service. Get started by choosing the appropriate plan and creating an account. If you cancel at any point during the first 14 days, you won’t be charged.
What is the cancellation / refund policy?
You can easily cancel your account at any time. If you cancel during the 14 day trial period, you won’t be charged. If you cancel after 14 days, your account will remain open until the end of your subscription, and then you won’t be charged again. View the full details.
How will you bill me?
You can pay by credit card online. All of our plans are billed upfront for either one or two years, and the credit card charge goes through at the end of the 14-day trial period.
How do renewals work?
To ensure uninterrupted access for your nonprofit and your nonprofit’s donors, all accounts are recurring subscriptions that renew automatically. We send out multiple reminders 60 days and 30 days ahead of the renewal date where you can choose to either continue utilizing our service or instead easily close your account.
If you’d prefer to change your account to the annual invoiced option please contact us after creating your account.