Live auctions are an effective tool for fundraising, engaging nonprofit supporters in your event.

Live Auction – Nonprofit Catalog

A live auction has the potential to raise significant funds for your organization. When your auction is held live, you give donors the chance to be recognized publicly for their giving, increasing the desire to give big. Additionally, a talented auctioneer can use the time-limited nature of a live auction to your organization’s advantage to yield the highest return on investment possible. By planning your live auction strategically, you can use it to build the momentum of your event and maximize giving.

What is a Live Auction?

A live auction is the sale of items or experiences that guests at your in-person fundraising event can bid on. An auctioneer or fundraising host will sell the items to your guests live, who will bid until the highest bid is made and the auction item is won.

You can plan a live auction for hybrid or in-person audiences. There will just be a couple of key differences in how you plan your event. For virtual audiences, we recommend having an online auction.

Making Your Live Auction Strategic

Before your event, you’ll secure your live auction items by making strategic asks. Contrary to popular belief, having more items or experiences to sell doesn’t mean you’ll make more money. Focus instead on the value of the package. People’s attention is limited, so we suggest having no more than 12 packages. Many organizations have successful live auctions with only 5-6 packages. The more desirable the package, the higher price it’ll sell for.

Pro tip: Each live auction package will take about 5 minutes to sell. Be sure you have a strategy behind how long your live auction will be so that your guests stay engaged and donors keep giving.

Auction packages like alcohol collections, travel experiences, dining, and entertainment often sell well.

What to Solicit for Your Live Auction

Auction packages that sell well for one audience won’t necessarily do so for another. Know your audience and know who’ll show up live and in the room for your fundraising event. Who are they, what are their interests, and what do they value?

Generally, top-selling packages include:

  • Alcohol or wine collections
  • Staycations and travel packages
  • Unique experiences
  • Dining and entertainment

Avoid items that are subjective like:

Remember, focus on making your live auction packages desirable for donors and empower yourself to get creative! You might even consider combining related experiences into one package to create incentive. For example, you could pair tickets to a local show with an upscale dining experience to give donors the feeling that they’re getting something extra special.

Choosing an Auctioneer for Your Live Auction

Not all auctioneers are a fit for nonprofit fundraising events. You’ll want to hire a professional auctioneer with a Benefit Auction Specialist (BAS) certification. Auctioneers with BAS training will understand how to sell your live auction packages using your mission language rather than relying solely on the items to sell themselves. Additionally, while some auctioneers have the skills to emcee your event, we strongly suggest you hire a separate professional for each.

A Benefit Auction Specialist will help you advance your fundraising in the following ways:

  • By using pre-commits and sequencing to get the highest return on investment
  • By creating momentum from donors in the room to dictate their pace rather than relying on a clocked approach
  • By speaking to your mission in fun and creative ways

Live Auction Description Formats

While your Benefit Auctioneer will help you sell your live auction packages to your audience, you still have to write auction descriptions for the whole experience to be effective.

You’ll need to write separate descriptions for the following:

  • Print program: Your print program should include a full description of each auction item with the most complete information and fine print.
  • Script: This description should include fewer details to be more appropriate for spoken word.
  • PowerPoint: This description should include photographs and just a few of the most compelling details formatted in bullet points.

Writing Your Live Auction Package Descriptions

The more details you know about each of your live auction packages, the more equipped you’ll be to write engaging and informative descriptions that stand out in your promotional materials.

Follow these best practices when writing your live auction descriptions:

  • Give the auction package a clear and detailed title, such as “5 Night Getaway in Maui for 2”, instead of “A Trip to Hawaii.” The title sets donors up to know what they’re bidding on.
  • Be clear about the number of people who can participate, both in your title and in your description, especially if the auction package includes travel.
  • Use numerals throughout the package description for easy scanning (i.e. say “2,” not “two”).
  • Specify unique details that make the package feel luxe (i.e. “Enjoy your stay at the 5-star, award-winning hotel that was recently voted as having ‘Best Views’ by Travel Oregon”).
  • Include expiration dates and restrictions so donors are fully understand what they’re buying.

You’re now ready for your live auction! With some strategic planning and coaching and the help of a Benefit Auctioneer, you can have a successful live auction that helps carry your mission forward.

Additional Resources

Nonprofit Basics –  Learn more about nonprofit management essentials by exploring other expert resources.

Top 7 Ways to Keep Your Audience Engaged During the Live Auction – Get creative ideas for how to make your live auction a compelling experience for your guests.

Live Auctions: How To Raise More With Consignment Packages – Learn all about consignment packages and how they can benefit you in your live auction.

This guide covers the basics of the fundraising thermometer.

Nonprofit Basics: Fundraising Thermometer

Fundraising campaigns are a nonprofit’s bread and butter when it comes to getting donations. Since these campaigns can last for days or weeks, donors and participants need to be able to track the progress made. Nonprofits use a variety of marketing tactics to promote their progress, including social media posts, email reminders, and other forms of outreach. A fundraising thermometer can be another effective tool to show your campaign’s progress and get supporters excited about helping to reach your goal.

What is a fundraising thermometer?

A fundraising thermometer is a graphic that represents the progress a nonprofit organization has made throughout a fundraising campaign. A fundraising thermometer can be a tangible visual, such as a poster or drawing on a whiteboard, that is updated as the fundraising campaign progresses. It can also be a virtual representation that is automatically updated as new donations come in.

This is an example of a fundraising thermometer.

Fundraising Thermometer FAQs

When can you use a fundraising thermometer?

Fundraising thermometers can be useful additions to your marketing strategy for almost any event. However, they can be particularly effective for events like:

  • Auctions/galas. These events attract wealthy donors willing to make large donations to help your cause. Make the most of this and maximize auction fundraising by including a fundraising thermometer, incentivizing donors to make larger gifts. Or, incorporate a matching gift challenge to increase revenue for your nonprofit.
  • Crowdfunding campaigns. In crowdfunding campaigns, nonprofit organizations create pages on crowdfunding platforms, and then share these pages on their website and through social media for greater visibility and outreach. Having a thermometer on your fundraising page will let potential donors see how close they are to reaching the next goal, which may prompt them to make a donation.
  • Giving Tuesday campaigns. Giving Tuesday is an annual global giving movement that takes place the Tuesday after Thanksgiving in the U.S. Donations can be monetary or in-kind. Since these campaigns incentivize giving on one day, including a fundraising thermometer will allow people to see the impact they are making and encourage them to give more to fill up the thermometer.
  • Matching gift drives. Corporate gift matching is a type of corporate philanthropy initiative where an employer matches the amount that their employee donates to a nonprofit organization. With a fundraising thermometer, employees can more easily understand your goals, and it will be easier for them to help you reach those goals when their employers are matching their donations.
  • Peer-to-peer fundraising campaigns. To support your nonprofit, individual supporters can create personal campaign pages to collect donations from family members and peers. Because this type of fundraising relies on individuals, it can be difficult for them to know how much money everyone has raised for the campaign as a whole. With a fundraising thermometer, all supporters will be able to easily find the total amount raised.

Fundraising thermometers can be used as an engaging visual for nearly any event to encourage greater giving. Regardless of whether the event is in-person or online, you can always find a place for your thermometer that will provide maximum impact.

Where can you display a fundraising thermometer?

Depending on the type of fundraising campaign you’re hosting, you might choose to display your fundraising thermometer in person or online. Here are a few options for where to showcase a fundraising thermometer:

  • Your website. You might show the thermometer on your homepage or event landing page. Potential donors will easily see that you currently have a campaign running, and participants will have no trouble figuring out how much money has been raised.
  • Your social media pages. Depending on the duration of your event, you might consider posting to your social media pages daily or weekly with an updated version of your thermometer. Participants will be able to accurately tell how much money they raised the week prior, and how much more they need to raise to hit your next goal.
  • Your email newsletter. When holding a fundraising campaign, it’s a good idea to send an email newsletter informing constituents how the campaign is going. You can include the thermometer near the top of the email as an engaging visual, with a link back to your campaign page so interested parties can easily learn more. As the event progresses, you can send updated versions of the thermometer in your following newsletters.
  • Your event space (for in-person fundraising events). Place the thermometer in an easily visible location and update it frequently throughout your event. You can consider doing small shoutouts when goals are met, perhaps even to the donor who made it possible.
  • Your organization’s headquarters. Having the thermometer in your organization’s headquarters will inspire your employees to continue their hard work towards meeting your goal. Make sure that it’s easily visible and regularly updated.

Aside from encouraging greater giving, fundraising thermometers are a great way for viewers to quickly grasp how close you are to your next goal. You can make your thermometer as simple or as complicated as you want, depending on the tools you use to create it.

How can you create a fundraising thermometer?

Fundraising thermometers can be in person or digital. You have a few options for creating your thermometer:

  1. You can use a free tool like Bloomerang’s fundraising thermometer template. You can use this type of graphic in your email newsletters to earn more clicks to your campaign page.
  2. You can use a graphic design tool like Adobe Illustrator or Canva to create a thermometer graphic and update it as needed. Consider making an animated version that donors will be able to see filling up after they make their donation.
  3. You can print out the thermometer on a large poster board or sheet of paper and use markers or smaller pieces of paper to fill it in. This type of fundraising thermometer is less formal than the options above and would be a great fit for your organization’s headquarters.

Making a fundraising thermometer doesn’t have to be difficult, and including one in your fundraising activities helps you garner more engagement and donations. It’s worth taking the time and effort to make one!

Other Resources to Explore

Nonprofit Basics – Learn more nonprofit management essentials by exploring other expert resources.

8+ Quick Fundraising Ideas that Work [Updated 2022] – Looking for a fundraising idea that might offer a good opportunity to make a fundraising thermometer? Check out this list.

4 DIY Fundraising Ideas to Boost Participation & Donations – Read more about DIY campaigns, one of the fastest-growing types of peer-to-peer fundraising.

This guide explores the basics of strategic philanthropy.

Nonprofit Basics: Strategic Philanthropy

A significant amount of time, resources, and effort goes into powering social change.

Many of the problems we strive to address today require well-researched and detailed strategies from a variety of actors in the nonprofit sector. To make sense of this process, funders have turned to the model of strategic philanthropy.

With principles that are simple and straightforward to follow, this model guides charitable organizations toward crafting a strategy for contributing the right funds to the right places in order to further their particular missions.

What is strategic philanthropy?

Strategic philanthropy is a philanthropic model that involves allocating funding to charitable work according to a concrete, overarching strategy in pursuit of a definable mission. For individual donors, charitable foundations, corporations, and governments, this model can serve as an effective basis for determining where to direct their financial support.

Some basic elements of strategic philanthropy include:

This image illustrates the four elements of strategic philanthropy described in the following content.

  • Goals. Strategic philanthropy emphasizes the importance of defining clear, achievable goals that can be referenced when determining budgets for grants or other funds.
  • Data-Driven Plans. Research plays a crucial role in this strategy-building process. Philanthropic organizations should have well-established data collection procedures in place to record and measure the outcomes of grants and programs.
  • Accountability and Roles. With guidance from in-depth research and data, funders should be able to develop a clear hypothesis for approaching the problem associated with their mission. Roles and financial resources can then be assigned accordingly.
  • Impact Evaluations. Outcomes are another significant aspect of the strategic philanthropy model. The strategy cultivated by this model is intended to predict and lead to reaching the organization’s established goals. Collecting and communicating data on the impact of these strategized efforts is essential for informing subsequent funding decisions.

In order to foster a healthy funder-funded relationship, remember to prioritize reporting and communication. Whether you’re interfacing with partners and stakeholders during the funding cycle or conducting a social impact assessment for outcome measurement, sharing metrics will allow you to demonstrate the tangible results of financial contributions.

While strategic philanthropy lays out a reliable framework for social-good organizations to determine how best to allocate their funds, applications of this model have led to several notable critiques. Because of this, many funders are adjusting their approach. Strategic philanthropy is evolving, and for the better.

What are other philanthropic models?

In recent years, several other approaches to philanthropy have come to prominence. The limits and perceived inflexibility of strategic philanthropy have become increasingly visible in many contexts, especially for more dynamic challenges that require changes across an entire system. So what are philanthropic organizations turning to instead?

The spotlight has fallen onto collaboration and communication, ensuring that foundations, nonprofits, and their constituents are well-aligned in their missions, financial strategies, and goals. This includes keeping all stakeholders updated on collected data or potential issues. One particular model that has begun to rise in popularity is emergent philanthropy.

What is emergent philanthropy?

Emergent philanthropy is an approach that emphasizes collaborating with multiple organizations and partners to co-create a strategy that will be refined as it’s applied in order to maximize on-the-ground impact. In response to strategic philanthropy’s fixed predictive model, this model is all about flexibility.

Complex problems in the world of social change require strategies that have the ability to adapt to the many moving parts of a given plan or initiative. Emergent philanthropy acknowledges that generating social progress can be messy and, therefore, leans into the need to regularly modify and communicate changes to strategy based on current needs and past results.

Participatory grantmaking is an inclusive process that has sprouted from the ideas of emergent philanthropy. This practice addresses the problematic disconnect that can often develop between philanthropic organizations and nonprofits while pursuing their predefined objectives. By prioritizing real-time communication of funding impact and potential strategy issues, you’ll be able to stay on the same page with your stakeholders and partners to drive the most effective impact.

What are the critiques of strategic philanthropy?

The model of strategic philanthropy has many merits, especially when it comes to tackling simple and even complicated problems in society. However, when organizations attempt to deal with complex problems, with interventions aimed at systemic change, this logic model becomes limiting.

The basis of strategic philanthropy rests upon a single overarching plan, backed by research, that determines how the stakeholders of a charitable mission make decisions and carry out activities to reach their objectives. Adhering strictly to a predetermined plan becomes increasingly difficult as a multitude of unpredictable factors begins to impact stakeholders at all levels.

Whether you’re working with grantmaking organizations such as a corporation’s philanthropic branch or just interacting with others within your nonprofit, the emergent model’s principles of collaboration and communication attempt to address the challenges that emerge from the complexity of social change.

How is strategic philanthropy evolving?

With the help of updated approaches such as participatory grantmaking, real-time communication, and updated technology, the traditional strategic philanthropy model is evolving into a more adaptive, modernized form.

Many philanthropic organizations and nonprofits have come to realize the need for more flexible approaches to their goals. SureImpact walks through the new philanthropic model of the Siemer Institute, a foundation that effectively adapted its approach to philanthropy through improved communication, data reporting, and software training.

As these innovative practices continue to rise to the forefront of philanthropy, organizations and nonprofits alike will be much better equipped to maximize their social impact.

Other Resources to Explore

Nonprofit Basics – Learn more nonprofit management essentials by exploring other expert resources.

Nonprofit Basics: Nonprofit Accounting – Collecting and sharing data is crucial for your nonprofit’s financial strategy and relationships with donors. Read more about fund accounting essentials in this guide.

Nonprofit Basics: The Donor Pyramid – Discover how to optimize your donor communications and engagement by creating a donor pyramid for your nonprofit.

Matching gift videos, tips and examples

Matching Gift Videos | Examples and Best Practices

Corporate matching gifts can significantly benefit any institution’s fundraising efforts. Raising awareness of the programs is essential, however, as available opportunities are often overlooked, especially for organizations developing a new matching gift program. For nonprofits, schools, and other fundraising organizations, matching gift videos may be just the answer you were looking for.

In this guide, we’ll walk through the basics of matching gift videos (and how to create the most impactful content for your audience), as well as share high-performing examples from organizations to be inspired by. Feel free to explore the following topics:

In the age of YouTube, TikTok, social media reels, and more, video is a favorite channel for content creators to share important information and engage with their audiences. And, when done well, viewers love to watch them⁠ (on average, for a total of 100+ minutes a day).

When it comes to matching gifts, you may already have a good amount of content on your website⁠—perhaps a dedicated match page, informative blog posts, and even a matching gift widget on your donation forms.

But did you know that research indicates viewers retain significantly more of a message when they watch it in video format (95%) compared to written text (10%)? Thus, matching gift videos can be a powerful tool for effectively marketing matching gift opportunities to your institution’s supporters.

Let’s dive in with a few tried-and-true tips and tricks for creating optimized matching gift video content.

6 Best Practices for Producing Impactful Matching Gift Videos

A well-made video has the ability to engage its audience from beginning to end, share vital information that is processed and retained, and remain at the top of the viewers’ minds for long after the last second is up. Plus, video has only gotten increasingly popular according to shifting trends.

Follow these tips to create a video that elevates your matching gift strategy and meets the above standards and more.

1. Embed the video on your matching gift web page.

In order for your matching gift video to produce the greatest results, you’ll want to ensure it reaches the widest audience. One of the best ways to do so is by embedding the video directly into your organization’s matching gift page. After all, this is where supporters will navigate to learn more about matching gift program opportunities, so it makes sense that it’s the key location in which your video will live. Then, be sure to share your matching gift page with supporters and potential donors alike.

We also recommend incorporating your video in donor-facing communications such as donation receipts and gift acknowledgments, as well as any campaign landing pages for giving days, peer-to-peer fundraisers, annual fund campaigns, and more. The more opportunities you have for donors to engage with your video, the better you’ll fare!

2. Start by introducing matching gifts as a concept.

Before you dive into the nitty gritty of matching gifts in your donor-facing video, it’s a good idea to cover the basics. After all, tons of donors will have never heard of matching gifts prior to being introduced via your newly developed content.

Thus, we recommend starting at the beginning. Explain what corporate matching gift programs are, provide an overview of the wide availability of the initiatives, and emphasize how matches are made possible through the direct actions of individual donors.

3. Highlight how quick and simple the matching process is.

Most companies with matching gift programs offer a simple request process that can be kicked off online in less than five minutes. However, donors who don’t understand what’s involved in matching gift programs may assume that it’s a significant undertaking.

Be sure to emphasize the speed and simplicity of the donor’s end of the process! Typically, all it takes is some basic information about the donor, their initial donation, and the organization they supported.

You might even mention how it’s typically an entirely digitized submission experience, often involving an online portal or PDF form to complete. Plus, some companies now offer auto-submission, allowing their employees to submit a request in just a few clicks without ever leaving the organization’s giving page!

4. Keep your content short, sweet, and to the point.

There’s a ton you could say about matching gifts if you were, for example, giving a multi-hour lecture on workplace giving programs. In your matching gift video, however, it’s best to keep it short and sweet.

You’ll want to cover the basics of matching gifts and provide enough of a foundation to draw donors in and inspire them to participate. But you don’t want to lose your audience’s attention, so you’ll want to stick with an overview (with a call to action to dive in). 60 seconds is our recommended run time!

5. Incorporate closed captioning for increased accessibility.

If your matching gift video will include a voiceover or other speaking parts, it’s important to add closed captioning for the text. This will allow for optimal accessibility, enabling individuals who are hard of hearing and those watching without volume to get the most out of your video content.

6. Direct viewers to additional resources.

Your matching gift video is great for providing an overview of matching gift programs quickly and effectively. But it’s not the only source of information on matching gifts you should make available to your supporters. Thus, in your video, we recommend directing viewers to additional resources as well. This may include your dedicated matching gift web page, company search tool, or even resources on Double the Donation’s website.

Sample Matching Gift Videos Created That Work

See our best practices in action by exploring existing matching gift videos created and utilized by organizations like yours. As you watch these videos, consider which elements can be brought into your own video production strategy to drive success.

Virginia Commonwealth University ⁠— You could double your donation! | Matching Gifts

Virginia Commonwealth University produced this video in early 2020 to educate donors about the impact and availability of matching gifts. Get inspired by their matching gift video here:

Summary of the Matching Gift Video

Virginia Commonwealth University’s matching gift video stars two sets of look-alikes, each donning VCU apparel to represent matching gift opportunities to their audience.

The video shows the pairs walking through three key steps that a viewer can take to get their donation matched to VCU⁠. These include navigating to the school’s matching gift page with its embedded company search tool, making an individual donation at the provided giving page URL, and following the instructions provided to request a match.

Here are a few standout screengrabs:

What this Matching Gift Video Does Well

Virginia Commonwealth University’s matching gift video stands out for its:

  • Creative utilization of look-alike individuals to represent corporate gift-matching;
  • Communication of school spirit through the incorporation of branded apparel;
  • Step-by-step overview of the donation and matching gift processes;

Case Western Reserve University ⁠— CRWU Annual Giving Matching Gifts

Case Western Reserve University is another example of a higher education institution that uses a top-notch matching gift video to communicate the importance of corporate matching opportunities. Take a look at their video here:

Summary of the Matching Gift Video

CWRU’s matching gift video utilizes animated elements to highlight matching gift opportunities to viewers. The video begins by likening matching gifts to more common “deals” such as BOGO (buy one, get one free) sales, instant rebates, and more to establish the value of these programs.

From there, they continue to convey that matching gifts are widely available and allow donors to create a greater impact with their gifts while directing the audience to their dedicated matching gift web page to learn more. Finally, they concluded with a powerful data point that states that the school collected nearly $300,000 in matching gift funds the previous year, encouraging viewers to follow suit.

Here are a few standout screengrabs:

What this Matching Gift Video Does Well

Case Western Reserve University’s matching gift video stands out for its:

  • Engaging use of animation to tell the story of matching gifts;
  • Incorporation into CWRU’s dedicated matching gift page, in addition to being posted on the institution’s YouTube page;
  • Symbolism regarding 2-for-1 and BOGO sales as a way to reiterate the impact of corporate gift matches for donors and organizations;
  • Utilization of statistics to effectively communicate the power of matching gifts the school has seen in the past.

Other Unique Ideas for Nonprofit Matching Gift Videos

We’ve shared several tips and examples for effective matching gift videos⁠—but what exactly should your video contain?

Here are some content ideas that can help guide the creation of your nonprofit or school’s matching gift video to ensure it stands out, resonates with your supporters, and drives impact.

Share a constituent story.

One of the main reasons donors participate in matching programs is because they want to increase their impact on a cause they care about. Make the most of that idea by telling specific constituent stories that will connect with your audience and urge them to do more.

For example, consider sharing about one student we’ll call Jack. Jack was able to pursue a degree and thrive at your university thanks to a scholarship opportunity made possible by generous donor funding. Now, enter Jill. When donors request matching gifts on behalf of your institution, it allows you to support twice as many students⁠—including Jack’s sister, Jill.

Use relevant imagery to help visualize matching.

Videos rely on incorporated imagery to grab and maintain viewers’ attention and interest. In order to represent an abstract concept such as matching gifts, we recommend utilizing applicable symbols.

A few of our favorites include a pair of matching (or mismatched) socks and identical gift boxes. Other ideas may include twins or look-alikes (human or otherwise), multiple briefcases or stacks of cash, matching games, or complementary puzzle pieces. The more creative, the better!

Example of imagery in matching gift videos

Conduct a brief matching gift FAQ.

Many donors will have questions about matching gift programs, the role they play in fundraising, and how an individual would get involved. Answer some of the most commonly asked questions rapid-fire style to provide all the information an individual would need to get started and remove possible roadblocks before they even arise.

Alternatively, you could ask your audience what questions they might have about corporate gift-matching, then create a matching gift video for your organization based on the inquiries provided.

Highlight matching gift fundraising statistics.

Matching gift statistics can be one of the most effective ways to communicate the power and prevalence of matching gift program opportunities to your audience.

When a donor hears something like, “$4 to $7 billion in matching gift funds goes unclaimed per year,” or “Over 26 million individuals work for companies with matching gift programs,” they may be more inclined to look into their own matching gift eligibility status and, as a result, request a match on your behalf.

Interested in including matching gift stats? Here are a few of our other favorites:

  • 65% of Fortune 500 companies offer matching gift programs;
  • An estimated $2-$3 billion is donated through matching gift programs annually;
  • 84% of donors say they’re more likely to donate if a match is offered;
  • 1 in 3 donors indicates they’d give a larger gift if matching is applied to their donation.

Matching gift statistics to include in matching gift videos

Emphasize local businesses with matching gift programs.

Many businesses have local roots, which means there are likely many opportunities for corporate matching programs right in your neighborhood. Research a few companies’ programs and consider highlighting the opportunities in your matching gift videos!

For example, if you’re fundraising for an organization in Atlanta, you may choose to highlight companies based out of the city, such as Coca-Cola, Home Depot, IBM, and more. Then, don’t forget to inform your audience that tons more companies across the country or even the globe offer these programs as well. They’re typically not restricted to a single geographic location, meaning all donors should look into their employers’ available matching initiatives.

Bonus! Get a Matching Gift Video From Double the Donation

In case you don’t have an in-house production team, we wanted to make it as quick and as easy as possible to acquire an impactful matching gift video for your audience. That’s why Double the Donation is now offering matching gift video production services!

Existing Double the Donation clients have two options…

Free Generic Matching Gift Video

Getting started with a Double the Donation-branded, 60-second overview of the matching gift opportunity and how Double the Donation’s tools can help is easy⁠—and free!

Ready to download your matching gift video? Simply navigate to the Marketing tab in your account. From there, scroll to the Matching Gift Videos section, locate the FREE Matching Gift Video for Donors, and select Download Now. The video will instantly begin to download to your device, and from there you can upload it to your matching gift page and other fundraising resources.

Free Double the Donation-branded matching gift video

Custom-Branded Matching Gift Video

On the other hand, if you’re looking for a video that will match your organization’s branding and style⁠—complete with your logos, colors, and more⁠—a personalized matching gift video is the way to go. And now, you can request one from the Double the Donation team in seconds for a small fee.

To do so, head to the Marketing tab in your Double the Donation account, and locate the Matching Gift Videos module. Select the Learn More button from the Personalized Video for Your Nonprofit section, and you’ll be prompted to complete a brief form that requests your organization name, logo image file, and primary brand color.

Custom-branded matching gift video

From the time you submit your inquiry, you can expect to receive the completed video in approximately five business days⁠—and it will be delivered straight to the email address indicated on the video request form!

Learn more about requesting a matching gift video from Double the Donation here.


That’s a Wrap!

Matching gift videos can be a particularly effective (and memorable) way to communicate information about matching gift programs and encourage donors to participate. With these tips, tricks, and examples in your back pocket, you should be well on your way to creating impactful videos for your nonprofit or educational institution. Best of luck!

Interested in learning more about strategic matching gift marketing best practices? Check out our other blog posts here:

Get started with matching gift best practices, like matching gift videos, with Double the Donation.

We're here to answer all your email append questions.

What Is an Email Append? All Your Questions Answered

Email marketing is an extremely cost-effective way to reach out to your supporters. Compared to other types of marketing, email campaigns don’t require any physical materials or the same level of staff time. Not to mention, they also offer a higher response rate than other marketing methods such as direct mail or phone calls.

Therefore, email marketing is an effective communication channel for getting in touch with your supporters and sending them valuable information.

However, the email addresses in your supporter database may not be accurate or may be missing entirely for some supporters. With email appends, you can stay on top of your email address data and have more time to focus on your campaigns’ content.

We’re here to answer your questions about email appends, so you can successfully deliver more emails and ultimately boost your marketing ROI. To cover all of the essential topics, we’ve compiled a list of the most frequently asked email append questions, including:

At Double the Donation, we help connect nonprofits with matching gift opportunities. Email is one of our primary forms of communication with our clients and their match-eligible donors, so we understand how important it is to have the correct email addresses for each of your contacts. That’s why we’ve written this guide to email appends. Our goal is to make sure your nonprofit can leverage this useful data for easier communication with your supporters.

Since we have a lot to cover in this guide, let’s should get started!

 

Find out what an email append is.

What Is an Email Append?

An email append occurs when an organization submits information from its supporter database to an email append service and receives updated supporter email addresses in return.

To help correctly locate email addresses, some of the identifying information the nonprofit might share with the data appends provider can include full names, postal addresses, past email addresses, and other details they have on file. The provider will then match the information against their database to obtain the most recent contact information. Since it’s easy for email addresses to become outdated, email appends are extremely helpful in making sure you can stay in touch with your supporters.Read on for why your organization might need email appends.

Why Does My Organization Need Email Appends?

It’s very common for email addresses in your supporter database to be incorrect. Think about how many times you’ve changed an email address, abandoned one, or gotten a new one. Here are some examples of situations that could cause email addresses to be incorrect or become outdated:

  • Typos
  • People using fake email addresses when signing up for your email list
  • People moving
  • Changing jobs or graduating
  • Switching to a different email address
  • Abandoning email addresses or forgetting passwords
  • Passing away
  • Missing email addresses from some supporters entirely

There are several reasons why the email addresses in your supporter database could be incorrect.

With this lengthy list in mind, it’s clear to see how it’s incredibly likely that your supporter database includes invalid email addresses, which can make your communication with your supporters less effective.

These are the email append benefits.

How Will My Nonprofit Benefit from Email Appends?

As we previously discussed, you may have missing or inaccurate information regarding your supporters’ email addresses. Email appends will help fill in the gaps so you can communicate with as many of your supporters as possible.

When you have a strong collection of supporter email addresses, opportunities open up for how you can communicate and share information with them. Check out these six areas that will improve by using email appends:

  • Newsletters. Your organization likely already sends out email newsletters to your supporters. However, using email appends will allow you to expand your newsletter audience.
  • Online donations. When you have the right email addresses for your supporters, it’ll be easier to increase conversions for donation requests.
  • Survey feedback. Since more people will receive your surveys, you’ll be able to get more feedback and apply it to your organization.
  • Relationships with supporters. It’s possible that you could lose your relationships with some of your biggest donors and supporters due to outdated email address data. Retain the bonds you’ve created with your supporters by keeping accurate contact information for them.
  • Time saved. Think about how long it would take people on your team to manually search for the matching email addresses for every supporter in your database. Save time that could be reallocated for better purposes by using email appends.
  • Matching gifts. Equipped with email appends, your organization can easily follow up with donors about matching gift opportunities. If a donor shares their business email with your organization, then your nonprofit can easily determine whether their employer has a matching gift program.

These are the six areas that will improve by using email appends.

How Email Appends Will Impact Your Marketing Performance

In addition to the ones listed above, there are so many other benefits that email appends provide, specifically for the quality of your email communications. Some of the most impactful benefits you can expect on your marketing performance include:

  • Improved email deliverability. Sometimes, emails won’t go through for various reasons. They might bounce back and send you a notification, but it’s difficult to address the reason each email didn’t go through individually. Email appends will improve your email deliverability by providing you with the most current email addresses for your supporters.
  • Increased open rates. The more emails that go out to the correct email addresses, the more people will open them. Make sure your email campaigns don’t go to waste by sending them to the wrong email addresses.
  • Protection against spam traps. Spam traps are email addresses used to catch senders sending spam emails. Some organizations will repurpose outdated email addresses to create spam traps. If your organization falls for a spam trap, it can have serious repercussions for your email deliverability, bounce rates, and overall sender reputation. Cleaning your supporter database periodically will help to prevent spam traps.

Check out the benefits of email appends for your nonprofit's communication quality.

Email appends can help you with your marketing efforts and overall data hygiene. To add the updated contact information to your supporter database, you’ll need to work with an email append service for help with the process.

 

Here's how your organization can get email appends.

How Can My Organization Obtain Email Appends?

If your organization is interested in email appends, you’ll need some help getting the necessary data. That’s where an email append service comes in.

Hiring an email append service simplifies the email append process. It will be your job to give them access to the relevant identifying donor data from your supporter database. In return, they’ll send you the email appends they find.

Here’s a list of different information types you can send an email append service to utilize as they search for your supporters’ current email addresses:

  • Unique ID number
  • Name
  • Region
  • Past email addresses
  • College or university
  • Class year and major/degree
  • Last gift amount
  • Date of last donation
  • Date entry was last updated

Email append service providers will know that you probably don’t have all of this information on hand, and that’s okay. Just give them as much as you have to make their job easier.

Using the data you provide them, your email append service provider will find your email appends in different online databases. To ensure that they’re accurate, most providers will perform some sort of accuracy check or scan before sending them back to your organization.

Check out the other types of data appends in addition to email appends.

Are There Other Types of Data Appends Beyond Email Appends?

Email appends aren’t the only data append type out there. If you’re missing other data from your supporters, chances are there are appends available to help acquire that information.

Here are some kinds of data appends that data append services typically offer:

These are the types of data appends that append services can provide.

  • Employer. Finding out your supporters’ employers can help you to identify matching gift opportunities. People may be more likely to donate to your cause if they know their employer will match their donation. With employer appends, you can inform potential donors of the expanded impact their donation could have.
  • Postal address. Improve your direct mail campaigns with address appends. Request donations, send important updates, or thank your donors with a letter for a personal touch.
  • Phone number. Contacting people by phone is a highly effective outreach strategy. Use phone number appends to host a successful phone-a-thon or text-to-give campaign.
  • Date of birth. Knowing your supporters’ birthdates can help you create customized campaigns based on age. Date of birth appends also provide the opportunity to send your supporters birthday gifts or perks.

Combining your appended email addresses with other data appends can create even more value for your nonprofit. For example, you can use date of birth appends to segment your supporters by age. Then, you can leverage your email appends to send personalized newsletters to each age group with relevant organization updates and opportunities.

To knock out all your data appends at once, it’s best to find a data append service that will provide all the data append types you need. That way, they can extract all the information and import it into your CRM all at once.

Here are some ideas for how to use email appends.

How Can Different Nonprofits Leverage Email Appends?

Organizations of all kinds communicate with their supporters via email. Therefore, there’s a high chance your nonprofit could benefit from email appends by emulating the ways other organizations leverage them.

If you’re not sure how your organization could best leverage email appends, we have a couple of examples of how different nonprofits use them to assist them in their communication with their supporters.

Bear in mind that to leverage email appends to their fullest potential, you’ll need to contact an email append service provider and chat about your nonprofit’s unique needs.

To start, use these examples for inspiration:

Environmental Nonprofits

It’s important that your organization’s operations align with your nonprofit’s values. That’s why environmental nonprofits choose to communicate in ways that are better for the environment. Direct mail can waste paper that can be saved by communicating through email instead.

Email appends ensure that these organizations can stay true to their missions while still fostering effective communication with their supporters.

Schools

Schools and universities rely on their alumni for donations, volunteers, and feedback. However, once people graduate, they typically abandon their university email accounts. Additionally, young alumni may start new jobs or enroll in graduate school, acquiring new email addresses as they go.

With the help of email appends, schools and universities can make sure they continue their relationships with alumni wherever they go after graduation.

Associations

It can be difficult to reach association members through direct mail, especially if they’re spread out around the globe. Staying in contact with members through email is important because it reminds them of the perks of their membership and updates them about upcoming events and initiatives.

Cultural Institutions

Cultural institutions such as museums, zoos, and aquariums are nothing without their members and visitors. They depend on membership fees and ticket revenue to stay running. Therefore, it’s necessary to keep supporters engaged through email to encourage them to come back and check out new events and exhibits.

Political Organizations

Informing people about important issues can be difficult over the phone and through text messages. Emails from political organizations allow people to digest the information on their own time and refer back to it when it’s time to vote.

All Nonprofits

Any nonprofit can use email appends to identify matching gift opportunities. With business email appends, your organization can easily identify your supporters’ employers and research their matching gift programs. If you already know your supporters’ employers, you can leverage email appends to reach out to potential donors and inform them of their employers’ matching gift programs to encourage them to donate.

 

These are the qualities of a good email append service.

What Qualities Should a Good Email Append Service Possess?

There are lots of email append services out there, so what makes one right for your organization? If you’ve never used an email append service before, it can be difficult to know what to look for and which claims are actually important.

Here’s a list of qualities that every reliable email append service should possess:

  • Verifies your email appends for accuracy. There can be some uncertainty surrounding whether email appends are actually accurate or not. Ensure that your email append service has the necessary measures in place to check for correctness.
  • Offers other kinds of appends. It’s way easier to use one data append service for all of your data append needs than to hire an individual service for each one. Think about which types of data you’re looking for and find a service that supplies all of them.
  • Accepts entire data files. Effective email append services will allow you to send complete data files from your supporter database and pick out the information they need. That way, you don’t have to spend time selecting certain columns or clearing out unnecessary information.
  • Gets back to you quickly. Once you decide to append email addresses, you’ll probably start planning how you’ll want to implement them fairly quickly. Find an email append service that can return accurate results efficiently so you can use your new data right away.
  • Provides quotes. It’s extremely helpful to know ahead of time how much a service will cost your nonprofit. Some email append services will take a look at your data needs ahead of time and offer you a quote for their assistance.

There are several qualities that a good email append service provider should have.

When you’re looking for your email append service, keep these qualities in mind to find the best service for your organization.

 

Here are some additional resources about data appends.

Conclusion

Considering how widespread email newsletters, updates, and general communications are for nonprofits, it makes sense that any organization would benefit from email appends.

At their core, email appends ensure that you’re reaching your intended audience and retaining relationships with your supporters. Additionally, they’ll provide more information about your supporters, which is always helpful for guiding your decisions as an organization.

Now that you know all about email appends, you might want to learn more about other types of data appends that could benefit your organization. Check out these data append resources below:

 

This article explores the basics of nonprofit jobs.

Nonprofit Basics: Nonprofit Jobs

The nonprofit world is full of talented individuals working to further charitable missions. From executive directors to grant coordinators to volunteers, there are a variety of roles that need to be filled for a nonprofit organization to run smoothly.

What are examples of nonprofit jobs?

This is a mind map depicting different nonprofit jobs.

There are many different types of nonprofit jobs, such as the following:

  • Executive director. Similar to a CEO, executive directors lead nonprofit organizations. They deal with overall strategies, fundraising and programming policy, and driving growth.
  • Finance director. Similar to a CFO, the finance director tracks all funds and financial reports. They keep general ledgers and oversee the financial health of the nonprofit.
  • Development director. Development directors oversee all fundraising activity. They maintain relationships with major donors, build current constituent relationships, and identify new fundraising prospects.
  • Major gifts officer. These staff members deal with a nonprofit’s most significant donations and strategize how to raise large amounts of funds from wealthy donors.
  • Grant coordinator. A research-heavy role, grant coordinators find available grants from federal departments or private foundations. They write grant proposals and make sure that grant funds are used in the way they outlined in the proposal.
  • Volunteer manager. This job involves coordinating volunteer shifts, assigning volunteer roles, and managing every aspect of the volunteer stewardship process.
  • Planned giving director. According to Freewill, planned gifts are charitable contributions that are typically given to nonprofits when the donor passes away. A planned giving director researches, identifies, engages, and solicits donors to secure these planned gifts.
  • Event planner. Event planners organize nonprofit events and make sure that they go smoothly. In the nonprofit industry, events can include major undertakings like auctions and galas, or more casual occasions like walk-a-thons or bake sales.
  • Marketing/communications director. Marketing for nonprofit organizations can be different from marketing for for-profit organizations. The marketing and communications director plans and oversees communication strategies, encouraging constituents to donate and otherwise engage with their nonprofit.

There are plenty of jobs available underneath these umbrellas as well. For example, a marketing department for a large nonprofit might include a marketing director, a social media manager, and a public relations specialist.

How to prepare for a nonprofit job

Jobs in the nonprofit industry are not significantly different from jobs in other industries. However, if you’re specifically interested in nonprofit jobs, here are some ways you can prepare for them:

  • Become a regular volunteer at a nonprofit. The first step to understanding nonprofit work is to try it out. Volunteering will give you a grounded understanding of what the nonprofit is trying to accomplish and the good that they are trying to bring to the world. You can seek local volunteer opportunities, and if there aren’t any near you, consider online volunteering.
  • Seek out a fundraising degree or complete fundraising courses. An advanced degree in nonprofit management isn’t required for nonprofit work. But you might be interested in seeking out a relevant degree if you know that you’d like to work for a nonprofit full-time. You can also consider taking fundraising training courses to get more experience.
  • Pursue ongoing education opportunities. This might include earning certifications or attending conferences. This will give you a better understanding of the nonprofit industry and help you learn the skills necessary for you to succeed.

You don’t necessarily have to specialize in nonprofit topics to be employed in the nonprofit sector. There are many skills from a variety of jobs that are applicable in nonprofits as well. However, it may be worth it to do more research and get some experience in the industry if you know you want to work in it.

How to find nonprofit job opportunities

After learning more about nonprofit job responsibilities, perhaps you’ve decided that you are very interested in working in the industry. But you’re not sure where you should look for nonprofit jobs. Here are a few places that you can search:

  • LinkedIn. This large online social media platform can help you find jobs of all kinds, including nonprofit ones.
  • Online job boards like Work for Good or Idealist. These job boards are focused in the mission-driven space, helping nonprofit organizations find employees. You can also find internships, volunteer opportunities, and graduate programs.
  • Volunteer positions. If you regularly volunteer with a nonprofit, you may be one of the first to know when a new paid position becomes available.

Having a nonprofit career can be very rewarding, as you will be working with like-minded individuals dedicated to improving society. Just with making any other career move, make sure you take the time to research and learn more about the industry and the specific organizations you’re interested in.

Other Resources to Explore

Nonprofit Basics – Learn more nonprofit management essentials by exploring other expert resources.

Nonprofit Fundraising Training: FAQs and 8 Top Resources – Curious about fundraising training? You can find answers to commonly asked questions here.

Nonprofit Conferences That You Won’t Want to Miss in 2022 & 2023 – Nonprofit conferences are an opportunity to meet and discuss the state of the nonprofit world. Check out this list of top conferences in 2022 and 2023.

Find out how date birth appends could help your nonprofit.

What Is a Date of Birth Append? A Comprehensive Guide

When collecting information from your supporters, you’ll probably capture bits and pieces of who they are. You’ll learn their names, email addresses, and phone numbers just to name a few. However, there are probably some snippets of information you don’t collect that could really benefit your organization’s understanding of your supporters.

Date of birth is one such category of information you might not gather from supporters, and that’s where a date of birth append comes in handy. Some people might not want to offer their date of birth to an organization to reveal how old they are. Additionally, they may not see how that information could improve their experience with your nonprofit. Frankly, you might not understand how having one’s date of birth could help your organization either.

However, gathering date of birth appends can actually help your organization communicate more effectively with your supporters once you know a little more about them.

In this guide, we’ll answer questions you may have about what a date of birth append is and how it works. The questions we’ll be covering include:

Here at Double the Donation, we help make the matching gift process easy for nonprofits. Considering our focus on efficiency, we know how important it is for nonprofits to have easy access to the data they need to improve their communications with supporters. This guide will walk you through date of birth appends and how they can help out your organization.

With that in mind, let’s get started learning about date of birth appends!

 

Get a clear definition of date of birth appends.

What Is a Date of Birth Append?

A date of birth append comprises an individual’s day, month, and year of birth sourced from a public database of demographic information. You use the information supporters have already shared with your organization to successfully identify them and pull the correct birthdate. This might include their full name, contact information, and education.

Knowing your supporters’ dates of birth can allow you to send customized messages based on age and birthday, resulting in a higher ROI for your marketing efforts.

Check out the benefits of date of birth appends.

What Are the Benefits of Date of Birth Appends?

Data about supporters, such as their email addresses or phone numbers, have obvious benefits. They allow you to get in touch with your supporters in different ways to share important updates, request donations, or let them know about upcoming events.

The benefits of knowing a supporter’s birthdate may not be as clear to you, so we’ve developed a list of some of the top advantages of using date of birth appends, including:

There are many advantages of leveraging date of birth appends.

  • Birthday newsletters and gifts. Simply wishing your supporters a happy birthday can help you build lasting relationships with them. If you want to take it a step further, send your supporters a birthday gift such as a branded t-shirt or mug to show that you care about them and their life milestones.
  • Personal fundraisers. Speaking of birthdays, many people like to celebrate their special day by asking for donations to their favorite cause on social media. Remind your supporters that they can fundraise on your behalf in honor of their birthday.
  • Better understanding of supporters’ habits. Perhaps some of your supporters are more likely to give donations to your cause themselves to celebrate a milestone birthday. If you know the date of birth of a donor who typically lends their support around their special day, you can better plan for which times of year you’ll be receiving more funds.
  • Voter age verification. It would be a waste of time and resources to contact people about upcoming elections who aren’t even eligible to vote. Make sure you’re only sending messages about voting to those who can actually vote using birthdate appends.
  • Segmentation. Do you have a campaign that only applies to an audience of a certain age? Maybe you work to provide Medicare to those who need it or help low-income students with their college applications. Perhaps you want to send the same message to all of your supporters but through different platforms based on which ones each age group prefers. You can use date of birth appends to easily segment your supporters by age so you only send relevant communications to them.
  • More complete understanding of your supporters as a whole. No matter what kind of nonprofit data you have, the more you collect, the better you can understand who your supporters are. Having a complete picture of your supporter base will make your outreach more targeted and effective.

If any of these birthdate append benefits seem useful to your organization, you might be wondering how to move forward with the date of birth append process. Let’s make sure you fully understand the process so that you can experience all of the great advantages we just covered!

Follow along to learn about the date of birth append process.

How Does the Date of Birth Append Process Work?

Once you’ve decided that you want to conduct a date of birth append, it’s important to know how the process works so you can be prepared. To conduct a date of birth append, most organizations use a date of birth append service that finds the information for them. These services make it way easier for you to secure the data you need without wasting your team’s time.

For a date of birth append service to help you out, you must first give them the data you currently have for each of your supporters. They accept a variety of information, including:

  • Unique identification number
  • Name
  • Mailing address
  • Region
  • Email address
  • Phone number
  • College or university
  • Class year and major/degree
  • Last gift amount
  • Date of last donation
  • Date entry was last updated

Don’t worry if your nonprofit doesn’t have all that information, though! As with any data append, just provide as much information as you can. That way, it’s easier for the date of birth append service to correctly identify your supporters and find the birthdates you’re looking for.

After receiving the information you’ve provided, date of birth append services will search public demographic information databases to match birthdates to your supporters. To ensure they pull accurate records, most service providers perform some sort of accuracy scan or check. They may also assign an accuracy rating to each birthdate append based on the results of the scan to share with your team.

At the end of the process, your date of birth append service provider will send you your birthdate appends and related accuracy information if applicable.

These are the steps of the date of birth append process.

Hopefully, you’ll leave the process satisfied with the data you’ve received and have a more complete picture of your supporters. However, you might be missing other information that similar data append services can also help you with.

Check out the other data append types that are available to nonprofits.

What Other Types of Data Appends Are There Aside from Birthdate Appends?

Most date of birth append services offer much more than just birthdates. If you find a comprehensive data append service, they will be able to help you with all kinds of data appends. Here are some other common types of data appends your organization might benefit from:

  • Address appends. Address appends allow you to build successful direct mail campaigns.
  • Employer appends. Identify matching gift opportunities with employer appends.
  • Email appends. Make sure you have all your supporters’ email addresses so you can inform them about upcoming events and opportunities.
  • Phone number appends. Try text-to-give fundraising or a phone-a-thon with the help of phone number appends.

These are the types of data appends that append services can provide.

The best part about using a general data append service is that they’ll likely provide you with all your data appends at once. That way, there’s no need to go through multiple rounds of pulling data, resulting in a quicker experience for your team. Equipped with all your new data, you’ll be able to immediately update your supporter database and start sending out more personalized campaigns.

There are several different ways nonprofits use date of birth appends.

How Do Organizations Use Date of Birth Appends?

Earlier on, we introduced some of the benefits of date of birth appends, but what might they look like for your nonprofit in particular? Different organizations use date of birth appends to personalize their marketing efforts and offerings based on age and birthday.

To help you gauge what this might look like for your organization, here are some specific ways nonprofits take advantage of birthdate appends:

  • Museum and zoo ticket or membership perksWho wouldn’t want to visit a museum or zoo at a discounted rate for their birthday? Cultural organizations like to give out special birthday deals, and date of birth appends can ensure that they offer them to as many of their supporters as possible.
  • Peer-to-peer fundraisingSocial media birthday fundraisers have grown significantly in the past couple of years. Sending a message to your supporters around their birthday to remind them of this opportunity can help you maximize your fundraising efforts.
  • Voter outreach. Political advocacy groups are the perfect example of an organization type that could benefit from age segmentation. Only send messages about voting to constituents who are of voting age. To engage constituents in certain age groups, reach out to them with new information about causes that apply to them and let them know what they can do to help besides voting.

Hopefully, these use cases gave you a better idea of how your organization could leverage date of birth appends. If so, you’ll want to move forward by leveraging a date of birth append service provider.

Make sure you use the right date of birth append provider with these tips.

Which Date of Birth Append Service Provider Is Right for Me?

If you’re researching date of birth append service providers, you might be overwhelmed by the number of options you have. It’s helpful to know what to look for when selecting which service you’ll work with. After all, you’ll be entrusting them with sensitive data and will expect them to provide efficient, accurate results.

That’s why we’ve put together this list of guarantees every good birthdate append service should provide, including:

  • Accuracy scans. If the date of birth appends you receive aren’t accurate, then you could be sending your supporters birthday messages on the wrong dates or segmenting your supporters by age incorrectly. Make sure your date of birth append service has a system in place for checking the accuracy of the data they collect.
  • High match rate. Beyond performing accuracy scans, you’ll want to know that your date of birth append service provider has a history of accurate data matches.
  • Additional append types. A dedicated date of birth append service would be great, but a general data append service for all your data append needs would be even better. Find a provider that offers all the appends you’re looking for.
  • Efficiency. The quicker your provider can get you the data you need, the better — as long as they don’t sacrifice accuracy. With timely results, you’ll be able to immediately start working on new campaigns and fixing up old ones with your new date of birth append data.
  • Quotes. Before you start working with a birthdate append service provider, you’ll want to make sure their services are within your budget. Reliable birthdate append service providers will offer you a quote if you let them know how much data you’re looking for.

Follow this checklist to make sure you're using the right date of birth append service.

Keep these qualities in mind when looking for a date of birth append service provider, and you’re sure to find one that will handle your supporters’ data with care and give you the information you need.

 

Check out these resources for more information about collecting and managing supporter data.

Additional Resources

With date of birth appends, you’ll be able to communicate with your supporters in more personalized ways. Whether you send them birthday wishes or include them in an age-specific campaign, gathering date of birth information will get you one step closer to a complete picture of who your supporters are and how you can best reach out to them.

As we mentioned before, you may be looking for other types of appends or resources about supporter data. If so, we’re here to help you out with these relevant articles:

 

Learn how the phone number appending process works.

What Is Phone Number Appending? How the Process Works

These days, people are glued to their phones, and most would probably consider either texting or calling as their primary form of communication with others. Therefore, making sure the phone numbers you have for your supporters are up to date is essential for smooth and effective communication with them.

Even if you know how important it is to have phone numbers for your supporters, you may not know how to go about gathering that information. Of course, you could periodically ask your supporters if they’ve gotten a new phone number. However, phone number appending is a much simpler way to collect phone numbers without bothering your supporters.

Phone number appending ensures that you have accurate phone numbers so that you can effectively reach out to your supporters and keep them engaged with your organization. Whether you’re updating contact information or missing phone numbers from several individuals, phone appends can help you round out your supporter data without your supporters having to lift a finger.

Before seriously considering this type of service, you might have some questions about the phone number appending process. Here are some questions we’ll go over in this article:

At Double the Donation, our main focus is educating nonprofits about matching gift opportunities and software. Matching gift software makes the process of acquiring matching gifts easier, just as phone appends make gathering current contact information for your supporters more efficient. We’re happy to help nonprofits find ways to get the resources they need that will make their operations run smoother. That way, they can save time and reallocate it where it’s really needed.

Click on the questions you’re wondering about to learn more or keep scrolling to answer them all!

 

We'll start off with a quick definition of phone number appending.

What is Phone Number Appending?

Phone number appending is the process of inputting supporter data into phone append software and receiving missing and updated phone numbers back.

When leveraging a data append provider, you’ll simply provide them with identifying information for each supporter. Then, they’ll use that information to correctly identify them within their comprehensive database of phone numbers. That way, you can contact your supporters using the correct information. Doing so will ensure that you’re reaching your target audience.These are the advantages of phone number appending.

What Advantages Does Phone Number Appending Provide?

Your organization likely already has phone numbers for some or all of your supporters. However, people change their phone numbers all the time, so the ones you have may no longer be accurate.

Phone number appending provides several general benefits for your organization, such as:

  • Updated contact information. Having the most current contact information for your supporters not only ensures that you can reach them but also that you can continue building relationships with them. Plus, you can do so without ever having to ask them to update their information.
  • Less time wasted on unviable numbers. Even if your organization has phone numbers for all of your supporters, chances are some of them are outdated. Calling or texting old or incorrect phone numbers wastes your time and energy that could be used to contact the people who will lend you their support.
  • Well-rounded supporter databaseWith any type of data, the more you have of it, the more robust and well-informed decisions you can make. Phone appends are no different. Having correct phone numbers for your supporters can help you to focus on the content of your campaigns rather than the method of communication.

In addition to these general advantages of phone appending, there are certain types of fundraising and outreach that your organization can leverage or improve with updated supporter phone number data.

Check out the benefits of phone number appending.

Specific Use Cases for Phone Number Appends

Of course, the top advantage of phone number appending is being able to actually reach your supporters, but what does that look like in different scenarios? Here are three different areas where phone number appending is particularly useful:

  • Phone banking. Calling people up and asking them to donate to your cause can be a more personal way of gathering funds. Take advantage of this fundraising method by using the most current phone numbers for your donors.
  • Text messaging. While calling is a great way to reach people, texting can elicit even quicker responses and opens up the opportunity for text-to-give. With cell phone appends, you can reach your supporters and receive donations even faster than before.
  • PhonathonsSchools and universities in particular love to fundraise by having current students call alumni and request donations. To reach your fundraising goals and avoid any mixups, you’ll want to make sure your students have accurate contact information for the people they’re calling.

If we’ve convinced you how important phone appends are, you might want to jump right into the process. Lucky for you, we’ll walk you through it step by step.We'll explain exactly how the phone number appending process works.

What Does the Phone Number Appending Process Look Like?

Hiring a reliable phone append service provider makes phone number appending a breeze. All you have to do is supply them with the supporter information you do have so they can give you the phone numbers you need.

The process of phone number appending

Examples of information you can provide to a phone append provider include:

  • A unique ID number
  • Full name
  • Region and postal address
  • Email address
  • Education information such as school, year, and major
  • Last donation amount and date
  • Date entry was last updated

You don’t need to have all of this information to go through the phone number appending process. However, the more data you give to your phone append provider, the easier it will be for them to find accurate data.

Once your phone append service provider has your supporters’ information, they can use it to find recent numbers for your constituents. In most cases, they’ll obtain the numbers from a variety of data sources online.

To help you determine how accurate the phone appends they’ve found are, some phone append providers will run the numbers through software that checks for accuracy and may even conduct manual checks. They will then rate the accuracy of each append so you know how much you can trust each one.

Lastly, your phone append service will send you the complete phone appends. From here, update your nonprofit’s CRM with the new and missing phone numbers for your supporters.There are other kinds of data appends besides phone appends.

Can I Get Other Kinds of Data Appends?

Yes! There are plenty of other kinds of data appends, and most phone append services will offer them in addition to phone appends. If your nonprofit needs other data appends, check which ones your phone append service provides. Since they’ll likely pull the data all at once, they’ll probably them back to you at the same time as your phone appends.

There are several common types of data appends you can leverage, including:

  • Employer appends
  • Email appends
  • Address appends
  • Date of birth appends

These are the types of data appends that append services can provide.

While employer appends can help you identify matching gift opportunities, email, postal address, and date of birth appends can improve your communication with supporters. Ultimately, strengthening your database with this information will allow you to cultivate stronger relationships and push your work forward altogether. Here are some examples of how nonprofits use phone number appending.

What Are Some Examples of How Nonprofits Actually Use Phone Appends?

If you’re still unclear about whether your nonprofit could benefit from phone appends, it might help to hear some real examples of how organizations have used them in the past. That way, you can compare these organizations’ situations to your own to figure out if you should move forward with the phone number appending process.

Here are some organization types that use phone appends and what they use them for:

Universities

We mentioned before how phonathons are a great way to connect with alumni and potentially receive donations from them. Besides phonathons, universities can also use phone appends to update alumni about current campus initiatives and invite them to alumni-specific events.

Political Organizations

Especially in the midst of election seasons, it’s important to communicate your most important issues to voters and how your organization aims to solve them. However, these issues can be too complicated to spell out in a text or email. Contacting constituents over the phone presents the opportunity for you to actually converse with them about important topics and answer any questions they may have.

Advocacy Groups

If any of your supporters are young adults, you’ll want to contact them in their preferred style of communication: texting. With phone appends, advocacy groups can share information about their causes with younger supporters using SMS outreach. That way, they can be sure that they’re reaching out to their supporters in ways that work best for them.

Public Broadcasting Services

Does your organization run pledge drives on the radio or TV? Chances are, it’d be helpful to feature testimonies from real supporters. By calling previous donors and asking them to give a statement about their involvement with your nonprofit, you can encourage new donors to donate and one-time donors to convert into recurring donors.

Takeaway: Phone appends provide all sorts of benefits depending on your organization’s needs. If you’re unsure how it might play into your team’s strategies, feel free to ask your service provider about how they’ve seen other organizations leverage them. With that in mind, it’s time to find a phone append service that will provide you with accurate results.

Here are some guidelines for choosing a phone append service.

Are There Guidelines for Selecting a Phone Append Service?

There are a couple of things to keep in mind when choosing a phone append service. After all, picking the right one could make the process quick and easy whereas selecting one that does not fit your organization’s needs or standards could be a waste of your time.

There are some guidelines for picking the phone append service provider that’s right for your nonprofit. For example, you’ll want to find a phone append provider that:

  • Checks your current phone numbers. Receiving missing phone numbers is helpful, but what about the incorrect or outdated ones hiding in your supporter database? A good phone append service will check the phone numbers you currently have and update any that are no longer viable.
  • Offers other types of appends. If you need multiple kinds of data appends, it’s best to get them all from the same service provider. This cuts down on costs and time needed to receive your data. To make the process easier, look for a phone append service that offers other types of appends in addition to phone appends, such as postal address and employer appends.
  • Provides landline and cell phone numbers. These days, most people communicate using their cell phone numbers, but some may prefer their landlines. It’s important to find a phone append service provider that can find all relevant phone numbers no matter what type.
  • Checks for accuracy. The whole point of phone appends is that they will prevent you from calling the wrong numbers and wasting your time. Make sure that’s the case by selecting a phone append service that has checks in place for accuracy.
  • Finds phone appends for individuals and businesses. Perhaps your organization has some businesses they need to update contact information for in addition to individuals. A good phone append service will be able to find appends for both individuals and businesses.
  • Works quickly. You probably won’t want to wait long to incorporate your phone appends into your CRM and start putting them to use. See if your phone append service can provide an estimate of how quickly they’ll be able to return your phone appends.
  • Gives nonprofits quotes. It’s likely your organization has a budget for how much they’re willing to spend on phone appends. Get an idea of how much a phone append service will cost you with a quote.

Try to find a phone append service with these characteristics.

Think about which of these guidelines are most important to your organization and prioritize them when you conduct your phone append service search. It’s even possible to find a phone append provider that has it all. For example, NPOInfo by Double the Donation offers everything we’ve listed above.

After you've gone through the phone number appending process, you'll want to continue building relationships with donors and volunteers.

Wrapping Up

Communication with your donors and volunteers is what ensures lasting relationships and support. To make sure you can effectively reach out to your supporters through texts or phone calls, reach out to a phone append service and learn more about how they could help you find the phone numbers you need.

Once you have your phone appends, you might be looking for more tips that will help you keep donors and volunteers around. Check out these resources for advice on how to retain your supporters and put your phone appends to good use:

  • Improving the Donor Journey with Matching Gifts. Knowing that their employer will match their donations to your cause can get donors excited about the expanded impact they can have on your organization. Make sure to use your phone appends to inform your donors of any matching gift opportunities available to them.
  • Donor Thank-You Letters: What You Need to Say. Showing donors how much you appreciate them is an important part of your relationships with your supporters. Sending a simple thank-you text message or making a thank-you call can show how much you care.
  • Volunteer Engagement | Strategies for Smart Organizations. The best way to keep volunteers around is to make sure they’re engaged and excited about helping your organization. This article will provide you with some tips for retaining volunteers. You’re already off to a great start with phone appends because they’ll allow you to stay in touch with your volunteers.

 

 

Matching gift guidelines overview

Matching Gift Guidelines | Ratios, Minimums, Maximums & More

Thousands of companies match donations made by employees to a range of nonprofit causes through corporate matching gift programs. However, billions of dollars in available corporate matching revenue go unclaimed each year⁠—largely due to a lack of awareness surrounding the programs and the matching gift guidelines and request process that are required for donors to participate.

A general understanding of corporate giving is a great foundation for maximizing nonprofit revenue. However, in order to succeed in acquiring matching gifts, you’ll need to understand the nitty-gritty elements of program stipulations.

For example, companies are able to decide their specific guidelines for matching gift participation based typically on employee eligibility, nonprofit eligibility, and submission deadlines. From there, the amount that a company will match (per employee per year) is based on a combination of matching gift ratios, minimums, and maximum match amounts.

In this post, we’ll break down the key components of basic matching gift guidelines:

  1. Match Ratios
  2. Minimum Match Amounts
  3. Maximum Match Amounts
  4. Employee Eligibility
  5. Nonprofit Eligibility
  6. Forms and Deadlines

Not to mention, we’ll also provide an overview of the most effective method for determining program eligibility through companies’ matching gift guidelines. Equipped with the right tools, you can easily identify matching gift opportunities and communicate eligibility criteria and next steps to guide donors through the request process.

The match ratio is an important component of corporate matching gift programs.

1. Match Ratios

Companies determine how much to match employee donations based on a preset ratio. In most cases, companies choose to match donations at a dollar-for-dollar rate (otherwise known as a 1:1 ratio).

When a program offers a 1:1 ratio, an employee will donate to an eligible nonprofit, submit their matching gift request to their employer, and then their company will match that gift with the same amount.

For instance, if an employee donates $100 to a nonprofit that’s eligible for the company’s match program, the employer will donate an additional $100. In the end, the nonprofit receives a $200 donation, which is double the original contribution.

Although you can expect to see a lot of 1:1 matching programs, ratios can range from .5:1 (or a $50 corporate donation for a $100 employee gift) all the way up to 4:1 (which would be a $400 company gift in response to a $100 employee contribution). Either way, the nonprofit receiving match funding results in significantly increased amounts flowing to the organization.

Let’s take a look at matching gift ratios in action. Consider these companies, for example:

  • Puget Sound Energy matches employee donations at a .5:1 rate.
  • Apple matches employee donations at a 1:1 rate.
  • Coca-Cola matches employee donations at a 2:1 rate.

Another thing to keep in mind when it comes to matching gift rates is an individual’s employment type. While ratios are typically standardized across all employee types, some companies will vary amounts depending on an employee’s position or type of employment.

For example, part-time employees, retirees, and even team member spouses may have a lower match rate than corporate executives who work for the same company. Take the following companies as an example:

  • Soros Fund Management matches donations from partners at a 1:1 rate and employees at a 2:1 rate.
  • Johnson & Johnson matches donations from current employees at a 2:1 ratio and retirees at a 1:1 ratio.

Takeaway: Matching gift ratios vary from company to company and may change based on employee position. These stipulations are entirely up to the company, and nonprofits and employees should stay up-to-date on their match opportunities.

Minimum match amounts are common elements of corporate matching gift programs.

2. Minimum Match Amounts

Unfortunately, not every company will match every donation made by an employee⁠—even if they do have a matching gift program in place. In order to qualify for a company match, restrictions are often put in place regarding the minimum donation amount they will match.

If a donor’s contribution falls below that set amount, the company will not match the gift. Keep in mind that this isn’t intended to restrict employees’ philanthropic efforts. Rather, it’s to ensure that employees are requesting matches for causes they truly care about.

Nonetheless, corporate matching gift best practices suggest keeping the minimum low to encourage participation and make the programming accessible to employees of all budget sizes. As a result, some companies will match donations that are as little as $1. However, the most common minimum requirement is $25, with 93% of companies having a minimum match requirement of less than or equal to $50, and the mean minimum amount falling at $34.

Let’s take a look at these companies’ matching gift minimums for a few common examples:

Another thing to note is that, depending on the company, an individual who makes multiple smaller donations within a year may be able to consolidate them into a single donation match request⁠—despite falling beneath their employer’s minimum for any particular gift.

Takeaway: Companies apply minimum matches to ensure that the giving budget goes to nonprofits that employees actually care about. Most often, set minimums are $25, but they range from $1 to $100+.
Learn about maximum match amounts, which are an important element of matching gift programs.

3. Maximum Match Amounts

In addition to match minimums, companies also put caps on match amounts to ensure there’s enough in the giving budget for each employee to participate. If an employee donates more than the maximum match amount, still, only the defined maximum will be matched by the company.

Maximum matches have quite the range, too. Often, you’ll come across upper limits of between $1,000 and $5,000, with $3,728 as the average maximum threshold. However, there are plenty of companies with matches that are way above that scope.

Take a look at these companies with matching gift caps across the spectrum:

Regardless, each philanthropic program is generous and has the power to make a major difference in the nonprofit world.

Takeaway: Each company has a different maximum amount it will match. Typically, these are around $1,000 to $15,000, but it’s not uncommon to see caps that are higher or lower than this.

In order to submit a request, employees must be eligible, and the eligibility component is defined by the corporate matching gift program.

4. Employee Eligibility

Often, companies create eligibility requirements for employees that may depend on their position or another factor.

For example, some companies match donations made by any current employee, regardless of full- versus part-time status. Others will match retired individuals’ donations even after they depart from the business. Others still will even match gifts made by an employee’s spouse.

To get a real-world idea of this concept, take a look at these companies:

  • Acuity Brands matches donations from directors and executives only.
  • British Petroleum (BP) matches donations made from current employees, but not retirees.
  • Sherwin-Williams matches donations made from all current employees and retirees.
  • ExxonMobil matches donations made from employees, spouses, surviving spouses, and retirees.

Keep in mind that, as previously mentioned, different positions can sometimes mean different match ratios and maximum match amounts, too. For instance, some companies may allow current employees to donate up to a higher amount than retired employees. Another common case is programs that offer executive employees higher maximums than other employees.

Some companies also choose to further reward employees who go the extra mile. For example, take a look at these programs’ matching gift guidelines:

  • American Express offers a 1:1 match ratio for employee donations. However, if the donor serves on a nonprofit board or volunteers more than 50 hours in a year, the first $1,000 of their donations will be matched at a 2:1 ratio.
  • RealNetworks offers a standard matching gift program, but if an employee works at the company for 5 years, they receive an additional $500 grant for a nonprofit of their choosing.

Takeaway: In most cases, there aren’t too many requirements employees have to meet to be eligible for matching gifts. However, sometimes, companies adjust program criteria based on employees’ positions.Nonprofit eligibility is a vital component of corporate matching gift programs.

5. Nonprofit Eligibility

Just like there are standards employees have to meet to request matching gift funds, there are requirements for the nonprofits looking to receive match funding, as well.

While companies typically match donations to most registered 501(c)(3) nonprofits, some companies place restrictions on the types of organizations that are eligible. If a company deems a nonprofit ineligible, employee donations made to that organization will not be matched.

Like all other components of corporate giving programs, the eligibility requirements for nonprofits differ from company to company. These restrictions are often put in place because companies want to support organizations that align with their own views and values while avoiding controversial causes.

For example, churches and other religious organizations are often excluded from matching gift programs. However, many companies will match to religiously affiliated organizations that serve a secular purpose (such as an associated K-12 school or food pantry), while others will match to houses of worship all the same.

Other companies may choose a particular type of organization to which it will exclusively match donations. For example, some businesses match only to educational organizations, while others offer higher maximums or match ratios for schools and higher ed institutions.

Take a look at these companies’ nonprofit eligibility criteria:

  • Air Products and Chemicals matches donations made to colleges and universities at a 1:1 ratio up to $5,000, arts and cultural organizations at a 2:1 ratio up to $2,000, and environmental and conservation organizations at a 1:1 ratio up to $1,000.
  • ExxonMobil has a maximum match amount of $22,500 for donations made to educational institutions, while it will only match up to $2,000 for donations made to cultural organizations.
  • Verizon will match up to $5,000 per employee per year to schools or $1,000 per employee per year to other 501(c)(3) organizations.

Takeaway: Companies sometimes place restrictions on which organizations can receive matching gifts. It’s up to donors and nonprofits to be on the lookout for these eligibility requirements.

The final major components of corporate matching gift programs are forms and deadlines.

6. Forms and Submission Deadlines

Once all requirements of a company’s matching gift program have been met, this is when submission forms and deadlines come into play.

As a quick refresher, here’s how the typical process works:

The matching gift process is straightforward once all eligibility requirements have been met.

At this point, we’re coming up on the third step in the above procedure. The donor has previously determined that they’re eligible to participate, and now they’re ready to submit their matching gift request.

Though some companies may still utilize paper request forms, most companies are turning to online portals to manage and process employee requests. The bottom line is that there needs to be a way for employees to submit their match requests and the way in which they expect the request to occur should be outlined within the company’s matching gift guidelines.

Regardless of form type, once the donor has navigated to their company’s matching gift forms, they’ll be prompted to provide basic information for the submission. This typically involves details about themself, the specific gift they made (including donation amount, currency, date of transaction, etc.), and the nonprofit that received the donation (such as the organization name, mailing address, and tax ID number).

In addition to the forms themselves, companies also have to define a specific deadline by which the forms must be submitted. For instance, an employee generally can’t donate to a nonprofit and submit a match request two years later.

Instead, in their guidelines, companies might select a specific annually occurring deadline, accept requests for a specific time period (such as six months or one year) after the individual donation was made, fall in line with the end of the calendar year in which the donation was made, or offer a brief extension beyond the calendar year.

To view a few common types, here are request deadlines for several major companies:

  • CarMax accepts matching gift requests within 180 days from the date of the donation.
  • Microsoft accepts matching gift requests for donations up to 12 months later.
  • Boeing accepts matching gift requests from employees until January 31 of the following year after the donation.

Takeaway: Businesses must create accessible forms and define deadlines before putting a match program in place. Nonprofits and their donors need to be aware of these submission instructions and deadlines, otherwise, they may miss out on matching gifts.

Identifying the key guidelines and elements of corporate matching gift programs is easier with a matching gift database.

Matching Gift Database: Identifying Companies’ Guidelines

Nonprofits need to stay up-to-date on companies’ matching gift guidelines, such as donation minimums, maximums, ratios, eligibility, and so on⁠—and that’s a lot of information to manage. Unfortunately, gathering companies’ guidelines on your own can be a mundane and time-consuming process.

With a matching gift database (like Double the Donation), the research is streamlined and simplified for nonprofits and donors alike.

This type of innovative technology ensures that your organization has access to thousands of companies’ matching gift program guidelines at your fingertips. As a result, you can easily determine donors’ match eligibility potential and communicate the opportunities to qualifying donors.

Specifically, a matching gift database enables you and your donors to:

  • Search for 20,000+ companies’ and subsidiaries’ matching gift programs in seconds
  • View and share available information (e.g. forms and requirements) for easy access
  • Determine matching gift eligibility and next steps

Think your nonprofit can benefit from this type of tool?

With Double the Donation, organizations like yours can even automate the process. From collecting employment data directly within the donation process to quickly determining eligibility and following up via email, no match opportunities will be overlooked.


Matching gift programs have several guidelines that need to be met in order to qualify for participation, all defined by the companies that offer them. As you’ve learned, the most commonly defined elements are the match ratio, minimum and maximum match amounts, employee and nonprofit eligibility, and submission deadlines.

Take all of these factors into account, and equip your team with the tools you need for success, and you’ll be able to effectively increase the funding source for your organization and its mission. Now, get out there and boost your matching gift potential!

Interested in learning more about matching gifts? Check out these additional resources for more corporate giving tips and tricks:

Identify more matching gift guidelines with Double the Donation.

Find out more about what an address append is and how it could help your organization.

What Is an Address Append? Ultimate Guide for Nonprofits

As a nonprofit professional, you know that reaching out to your supporters is an essential part of your fundraising and marketing strategy. You’ve built relationships with these people, and in order to strengthen them, you must stay in touch using effective communication. However, you might not have all of the correct contact information that will allow you to connect with your supporters. That’s where address appends come into play.

Donors, volunteers, and board members among other supporters have probably provided you with information such as their email addresses or phone numbers on registration or lead forms. Other information such as mailing addresses may be more difficult to obtain, especially if you don’t want to ask people outright for their addresses.

An address append will allow you to take existing supporter data to verify someone’s identity and fill in the missing postal address information. Instead of directly asking your supporters for their addresses, you can work with an address append service to efficiently obtain that information and keep your direct mailing efforts alive.

Now you know that address appends could be useful to your organization, but what exactly are they? We will answer the following questions to help you better understand the basics of an address append:

At Double the Donation, we make matching gifts easy for nonprofits. We know the importance of efficiency and easy access to the data you need to grow your organization. That’s why we’re providing you this guide to address appends to make sure your nonprofit has the information it needs to reach its supporters.

With that, let’s dive into address appends and how they could help out your nonprofit!

Read on for the basics of address appends.

What Is An Address Append?

An address append when you use an online database or service to find the correct, most recent mailing address for someone based on other information about them such as their name, phone number, or email address.

With address appends, you can send direct mail to individuals without having to ask them for their mailing address. You can also use these services to verify that the past postal address you have for someone is still accurate. Therefore, address appends make it easier for nonprofits to communicate with their supporters without having to scour the Internet for the necessary information.

Check out the benefits of address appends.

Why Are Address Appends Useful?

You might be wondering why address appends are important, especially if most of your marketing occurs online. However, direct mail is still an effective marketing method that your organization should leverage.

Address appends can have many benefits for your organization.

With the help of address appends, your organization could put together a stellar direct mail campaign. Additionally, address appends are useful because they can help you do the following:

  • Change up your marketing methods. These days, many nonprofits solely focus on digital marketing. While digital marketing is certainly a great way to reach people, don’t forget the old-school methods of communication! Adding direct mail to your mix of marketing efforts will allow you to reach supporters in a different and perhaps more engaging way.
  • Keep direct mail alive for a personal touch. Getting a physical letter in the mail is always more personal than an email or social media message sent with the click of a button. Your supporters will recognize the thought that went into sending them real mail.
  • Segment your marketing campaigns. When you have a full picture of who your supporters are, you can communicate with them more effectively. Knowing more about the location of your supporters can help you customize the mail you send to them based on their location. For example, if you’re hosting an event in Atlanta, GA, you’ll likely only want to send mail about the event to nearby supporters who may be able to attend.
  • Update supporter contact information. It’s possible that you already have mailing addresses for some of your supporters. Luckily, address appends also account for address changes to ensure all of your supporter contact information is up to date.
  • Reduce the time you spend researching supporter data. Think about how time-consuming it would be to manually search public records and other information sources to pluck out the addresses you’re looking for. Address append services save you time that you can allocate to more important projects and tasks.
  • Maximize your target audience. The more correct mailing addresses you have on file, the more people you can send mail to who could actually contribute to the cause or event you’re informing them about. Sending direct mail to people is important, but sending it to the right people is even more vital.
  • Save money you could be wasting by sending mail to the wrong addresses. Not only is it a waste of time and energy to send mail to incorrect addresses, but it’s also a huge waste of your nonprofit’s marketing budget! Direct mail campaigns are naturally more expensive than digital marketing campaigns, but the investment can be worth it if you’re sending mail to people you know will give back to your organization.

Clearly, address append data can help you learn more about your supporters and in turn run a successful direct mail campaign. However, you’re probably curious about how address append services obtain the information you need. Let’s take a closer look at the process so you can experience all the great benefits of postal address appending.

We'll walk you through the address append process.

How Do Address Appends Work?

As we’ve mentioned previously, an address append service can make the process extremely easy for nonprofits. Before reaching out to a provider, you’ll want to make sure you understand how the process works, so you’re fully prepared.

The way address appends work is that you first provide an address append service with the existing supporter information in your CRM. It works best if you give them as much information as possible, which could include:

  • A unique identification number
  • Name
  • Region
  • Email address
  • Phone number
  • College or university
  • Class year and major/degree
  • Employer
  • Last donation amount
  • Date of last donation
  • Date entry was last updated

After receiving your supporters’ information, an address append service provider will match that information with the data they have in their own database or find in public records.

Check out how address append services take the information you have to give you the information you need.

While the process is pretty straightforward, you may be wondering how these address append services know that the information they’re providing you is correct. The answer is that they typically ensure the information is accurate before they send it to you by performing different types of accuracy scans and checks. Some may even provide an accuracy rating so you have an idea of how accurate the data you’re receiving is.

Most address append services also offer other types of appends.

What If I’m Missing Other Information?

You might just be missing mailing addresses from your supporters, but you could also be missing other information. Not to worry, though! Most address append services also supply nonprofits with other types of appends, including:

These are the types of data appends that you can get beyond address appends.

If your organization is looking for other categories of information in addition to address appends, most data append services will append everything at once based on the information you provide them. That way, you can get all the information you’re looking for as quickly and efficiently as possible.

Check out how different organizations use address appends.

How Can My Nonprofit Use Address Appends?

The great thing about address appends is that they’re not limited to one type of nonprofit. Any nonprofit organization can benefit from address appends if they’re looking to improve their direct mail campaigns. Check out these examples of how different organizations can use this service:

Advocacy Groups

Some causes depend on having supporters located in certain areas. For example, political campaigns often target specific regions where support is strong to remind them to vote or where support is weak to see if they can capture their attention. Address appends can help you identify where supporters live so you can segment them based on location.

Associations

Associations depend on communication with their members to ensure that they keep their membership programs alive. Ensuring you’re sending mail to the correct addresses will make it easier for members to renew their memberships, stay up to date with your association, and continue to engage with your organization.

Schools

Support from alumni can really help take your initiatives off the ground. These are the people who comprise the legacy of your school and want to see it continue to prosper. By sending them magazines and newsletters, you can stay in touch with alumni and continue to foster their relationships with your school. In turn, they may be more willing to donate or volunteer when needed.

Broader Nonprofits

Is your organization having trouble retaining volunteers? Could your organization benefit from recurring donations? For most nonprofits, the answer to both of these questions is a resounding yes.

Address appends can help you to seamlessly communicate with your supporters and remind them of any upcoming opportunities available to them. Hopefully, your regular communication with them will make them feel more connected to your organization and therefore more willing to offer their help, whether through volunteering or donating.

Takeaway: No matter what type of organization you’re a part of, you can benefit from address appends. You’ll just have to find an address append service provider that is efficient and acts as an extension of your team.

Before getting started with address appends, you'll have to select an address append service.

How Do I Choose the Right Address Append Service Provider?

If you’ve decided address appends would be useful to your organization, the next step is to look for an address append service provider. Since you’re entrusting an external party with your supporters’ information, you’ll want to make sure you do your research and pick the right provider.

Here are some qualities to look for in an address append service provider:

  • Uses accuracy checking. Address appends are useless if they don’t contain accurate addresses for your supporters. Therefore, you’ll want to make sure the address append service you choose conducts scans and checks to ensure the data they give you is accurate.
  • Provides other kinds of appends. If you’re looking for address appends, chances are you could benefit from another type as well. Address append services that provide other kinds of appends will make sure that you can gather all the information you need at once and go through the process more efficiently.
  • Sources data from reputable information sources. It’s helpful to know where your address append service provider is gathering their information so that you can ensure they are pulling accurate information.
  • Gives address information in a standard format. Once you receive your address appends, you’ll want them to be ready for you to use right away. Look for an address append service provider that provides all of their data in a standard format that meets USPS’s requirements for bulk mailing.
  • Has a quick turnaround. The quicker you receive your address appends, the quicker you can put your direct mail campaigns into action. Check your provider’s website to see if they give an estimate of how long their services take.
  • Offers free quotes. It’s always helpful to have an idea of how much a service for your nonprofit will cost. Good address append service providers will allow you to submit information about your organization and indicate how much data you’re looking for so that they can offer you a free quote for their services.

Qualities of an address append provider

While this is a long list of requirements, there are address append service providers out there that can satisfy all of your organization’s needs! After all, you’re entrusting them with your supporters’ data.

Read on for more resources on data appends.

Conclusion & Additional Resources

By now, you’ve learned all about address appends and how they help nonprofits maximize their direct mail campaigns. Any information you can add to the supporter data you already have can help you to foster better, more meaningful relationships with them, and address appends are no different.

From segmented campaigns based on location to donation request letters ending up in the hands of your supporters, there are so many benefits that address appends can have for your organization.

If you’re interested in learning more about data appends, check out this resource: