The Annual Fund: Build Donor Relations and Raise More

Annual Fund: The Ultimate Guide

What is the Definition of an Annual Fund?

According to DonorSearch, annual fund is the catch-all term for general nonprofit fundraising. It encompasses all fundraising efforts including online solicitation, direct mail asks, email appeals, and more. It does not include money raised during capital campaigns or for endowment funds.

Why is an Annual Fund Important?

An annual fund helps nonprofits cover their everyday expenses. Since other fundraising efforts (like grants) are usually intended for specific purposes, an annual fund allows nonprofits to have unrestricted funds that go toward general operations.

Resources Needed for an Annual Fund

Your nonprofit will use a variety of solicitation methods to raise money during your annual fund including direct mail letters, emails, phone calls, face-to-face asks, and web-based appeals. It’s crucial to have the right kinds of resources before asking for donations.

Benefits of Having an Annual Fund

For Nonprofits

Provides unrestricted funds

Other fundraising efforts, like capital campaigns, are limited by their purpose. Annual funds are general fundraising campaigns, meaning that the money can be used for anything!

Establishes giving patterns

Since annual campaigns occur every year, donors usually give around the same time. This helps nonprofits know when supporters will donate and roughly how much they will give.

Increased donor participation

Most donors who give regularly to nonprofits do so by contributing to the annual fund each year. As the years go by, donors become more involved and connected to the nonprofit, ensuring future donations in the process.

Keep donor data updated

As donors continue to give to your annual fund, your nonprofit is able to keep up with their ever-changing lives. If someone moves or gets married, you can use your annual fund solicitations to update their info!

Reinforces your mission

An annual fund is all about raising money to help your organization keep doing what you do best: serving communities, individuals, or animals. Your organization’s mission is front and center during an annual campaign.

Identifies upgradable donors

Those who give to your annual fund every year obviously have a strong connection to your nonprofit. Because of their annual commitment, you can identify which donors need to be upgraded to a higher giving level.

For Donors

Tax deductions

Donors who give charitably are able to claim deductions on their tax returns. This is the most practical of advantages for a donor who wishes to give to a nonprofit’s annual fund, and it’s one of the reasons many people donate each year.

Sense of belonging

Some nonprofits create annual fund societies or membership programs for donors who have consistently given over the years. These societies can foster a sense of belonging among donors and encourage them to keep giving to the fund.

Philanthropic Pride

Each time a donor contributes to your annual fund, they not only help the communities, people, and animals that you serve, they also feel a sense of philanthropic pride. This can encourage donors to give to your annual fund in the future, as well.

Strengthened nonprofit relationships

Each time a donor contributes to an annual fund, they are strengthening the existing relationship they have with that nonprofit. Instead of feeling like a business transaction, a supporter’s donation feels more like a pledge of support.

6 Common Components of an Annual Fund

Many organizations use phone solicitation to raise money for their annual fund.

1. Phone Solicitation


Many organizations will use phonathons or standard phone solicitation to ask for donations during their annual campaign.

Phone calls allow nonprofits to add a personal touch to their donation appeals without having to meet with every single donor face-to-face.

Before your nonprofit’s staff starts calling donors, though, make sure that you provide them with a script or notes to use during the call.

You wouldn’t want to leave a fundraiser without the resources they need!

Annual fund appeal letters are a great way to make connections with prospects.

2. Appeal Letters


Appeal letters can be a great way to spell out your annual campaign’s needs and explain how your donors can help with your fund.

For best results, personalize your letters as much as possible. Not only should you address the recipient by their first name, but you should also include a reference to any past involvement with your nonprofit (where applicable).

Even better, segment your donor list by giving level so that each supporter receives a solicitation that matches up to their typical donation amount (or asks them for a slight upgrade on their most recent gift).

The letter should also be signed by someone from within your organization for a finishing personal touch.

Inform supporters about your annual fund via email.

3. Email Appeals


Making your annual fund appeals via email is one of the quickest ways to get in touch with your supporters.

Even better? Because emails are sent online, you can include direct links to your online giving forms in these important messages.

For example, you can include a donate button at the bottom of the email or hyperlinks to your page within the text of the appeal.

Since you can also include photos and videos in your annual fund email appeals, these solicitations have the added bonus of being more visually compelling than traditional appeal methods.

Keep in mind: your supporters are likely receiving many emails from nonprofits a day making donation asks or promoting fundraising events, especially around peak fundraising seasons like the end of year.

Only send out email communications a few times a week and vary the types of emails your supporters receive so they don’t get bored or annoyed with your organization.

Meet with prospects face-to-face to secure gifts for your annual fund.

4. Face-to-Face Asks


Face-to-face asks can occur at any time during an annual campaign, but they tend to take place during the end of the major gift cultivation process.

Major gift donors require extra attention when your asking for donations for your annual fund.

Because their donations often make up a significant portion of your fundraising dollars, the solicitation and cultivation processes must be carefully thought out.

Don’t blind-side your donors with a direct face-to-face ask straight out of the gate. Instead, use other communication strategies to reach out and create a relationship with a major gift donor.

A face-to-face ask shouldn’t scare or surprise a donor; they should be able to anticipate it after weeks or months of prior communication.

5. Web-Based Appeals


Your online donation page will likely become the main source of your annual campaign’s fundraising dollars.

You’ll want to make sure that looks and works great, so take note of these quick tips to increase your donation page conversion rates:

  1. Keep the form simple: Only ask for required info.
  2. Maintain consistent branding: Make sure donors know that it’s your organization they’re giving to.
  3. Keep donor info safe: Your donation form provider should maintain PCI compliance and keep donors’ data secure.
  4. Optimize for mobile: Many of your donors will be giving via smartphone or tablet. Make sure your form looks just as great on these devices.
  5. Keep distractions to a minimum: Don’t lead donors away from the donation form. Remove sidebar and top navigation on your donation form.

6. Advertisements


Finally, traditional advertisements (billboards, newspaper ads, radio ads, etc.) can be an effective way to get the word out about your annual campaign, but they should be supplemented by your other communication and fundraising techniques.

The important thing to keep in mind is that all of your advertisements should have a cohesive feel and look to them.

If your annual campaign has a theme each year, this will be easy to accomplish.

If not, then you should create similar images, slogans, and messages to use in all of your public advertisements.

6 Steps for Running a Successful Annual Giving Campaign

Set goals for your annual fund.

1. Set a Goal


Setting a goal is crucial for your annual campaign’s success. If you don’t know how much money you need to raise, you’ll never be able to track your fundraising progress.

You can set an overall, total goal to work toward and have several monthly check-ins to make sure that you’re meeting (or even exceeding!) your fundraising goals. 

You might even want to set separate goals for each outreach method. Maybe you want to try to receive at least half of your donations online. Or maybe you anticipate that 25% of all of your fundraising dollars will come from phone solicitation.

Make your goals as granular as you would like. Just make sure you keep them in mind whenever you’re fundraising!

Create a calendar for your annual fund campaign.

2. Create a Calendar


Creating a calendar for your annual campaign will help all of your staff members and volunteers stay on the same page as they ask for donations and steward your donors.

A sample calendar might look something like this:

  • January-June: This is the second best time to ask for donations. If your nonprofit has a designated month, week, or day associated with it during this time, now is the time to emphasize it.
  • June-September: Prepare for year-end appeals. Summer months are the worst time to ask for donations, but that doesn’t mean you should put your annual fund on the back burner. Use this time to prepare for #GivingTuesday and steward the donors that gave during the first 6 months.
  • September-December: This is when your nonprofit should place a heavy emphasis on donation appeals. The last few months of the year (November and December in particular) are when people are the most charitably-minded. They also have a better handle on their finances, meaning your nonprofit can ask for donations with a high chance of success.

Examine your existing donor based to better identify annual fund prospects.

3. Examine Your Existing Donor Base


The best way to prepare for your annual campaign is to research your existing donor base to determine where you need to target your fundraising efforts.

For instance, if you have donors that are lapsed and haven’t given in over a year, you should reach out to re-establish the connection.

Additionally, this is an opportune moment to update your database. If you have outdated info, it isn’t going to do you much good when you’re sending out emails and letters.

Clean up your database to start your annual campaign off on the right foot!

4. Take a Look at Your Communications Strategy


In addition to examining your existing donor base, you’ll also need to take a look at the communication strategies you plan on using for your annual campaign.

If you have a decent grasp on how your supporters like to be contacted, use that as a guide for your annual campaign. 

For instance, if your donors respond well to digital communications, you know you don’t need to spend a ton of money on direct mail.

If you don’t know your donors communication preferences, the best way to find out is to ask them. When you send out initial contact or welcoming packets, include a short survey that asks donors how they’d like to be contacted.

As your annual campaign progresses, you’ll have a better sense of which donors respond favorably to certain communication strategies. 

Respond to your annual fund donors with thank you letters.

5. Acknowledge & Follow Up


Once you’ve received donations, your nonprofit needs to immediately thank your supporters.

Stewardship is crucial for year-over-year fundraising success. If you treat your donors like ATMs instead of individuals, it’s highly unlikely that they’ll give to your organization in the future.

To prevent this, thank donors in some way within 48 hours of a donation being made. You can send acknowledgement letters or emails or even give donors a call!

Then, send a follow-up communication a few weeks or months later. Keep your organization fresh in your donors’ minds.

However,  you shouldn’t bombard donors with messages; they’ll start to tune you out eventually.

Instead, send occasional messages through a variety of channels. Maybe you sent an email acknowledgment. Follow up with a letter and reach out a few months later on social media.

Find what works for your nonprofit and your donors and you’ll be able to receive donations year after year.

6. Track Your Data


You should be continuously tracking your donor retention and acquisition numbers, but there are some other key performance indicators (KPIs) that you should pay attention to as well:

  1. Average gift size
  2. Number of total donations made
  3. Number of donations made per supporter
  4. Donation size growth
  5. Number and amount of matched gifts

Keeping track of these data points will help your organization track against your goals. It will also prepare you for next year’s annual fund!

Getting Started With Your Annual Giving Campaign

Resources Needed for a Successful Annual Fund

Board Buy-In

Everyone in your nonprofit needs to be on the same page when it comes to your annual fund. That buy-in starts with your board members.

In order for your annual campaign to be successful, your board must place their stamp of approval on your theme (when applicable), financial goal, and messaging strategies.

Having your board on board will help the rest of your nonprofit’s staff and volunteers stay committed to the annual campaign when your months into fundraising.

Volunteer Participation

An annual fund is an ongoing fundraising process, and if you’re part of a smaller nonprofit organization, that can seem like a daunting task.

You might by wondering how your staff can raise a large amount of money over the coming months. Well, you won’t have to do it alone if you have volunteers.

Recruit volunteers to help out with your fundraising efforts in a variety of ways. From setting up at events to running a phonathon, you’d be surprised what your supporters can accomplish when you develop an engaging volunteer program!

Financial Goals

An annual fund isn’t just a vague fundraising effort that requires your nonprofit to constantly be asking for donations from your supporters.

You still need to have a financial goal in order to be successful! Some organizations set a yearly goal while others have monthly or quarterly progress check-ins.

Setting a goal early on will be the key to your nonprofit’s fundraising triumph. Having a goal in mind while you ask for donations will help assess your progress.

Communications Strategy

Since your annual campaign will encompass more than a few communication methods, you’ll need to establish what those are from the start.

If your donors overwhelmingly prefer digital communications, you can determine that it won’t be wise to spend a lot of money on direct mail letters or pamphlets.

On the other hand, if you have more traditional donors, then you should place an emphasis on direct mail. Look at your previous campaigns to see what works!

Best Practices for Annual Fund Appeals

Tell A Compelling Story

The whole purpose of an annual appeal is to make donors aware of your needs and inspire them to give regularly, but you can’t achieve any of these goals unless supporters read your message. Opening your letter with an emotional hook is a surefire way to draw your supporters in and get them interested in learning more. 

Use the stories of the people and communities you serve to put supporters in their shoes. Or you can highlight the accomplishments you were able to achieve because of your regular donors.

Be Specific About What You Need

Now that you’ve got your donors interested in what you have to say, it’s time to make your ask. Transparency is key when it comes to writing your annual appeals. Remember to explain why annual giving is such a vital part of your nonprofit’s mission and provide a few suggested giving amounts so potential donors know what you expect.

Along with your giving levels, it’s also crucial to emphasize the impact that each giving level will have.

Provide Ways to Give Online

Last, but certainly not least, you need to provide interested supporters with ways they can give to your organization. Whether you’re sending your annual appeals via email or direct mail, you should always include instructions on how to give through text messages.

Keep in mind: you don’t want to bury your donation form or text-to-give instructions in the body of your message. Place them in a prominent location like at top and bottom of your letter.

Importance of Segmentation During an Annual Fund

Donors can be segmented by


  • Relationship with your nonprofit

  • Communication preference

  • Age

  • Gender

  • Past giving

Segmentation is crucial for annual fund success. If you send out the same message to all of your donors, it is highly unlikely that they will all respond with a donation. Instead, segment your donors according to giving preference, communication channel, relationship with your nonprofit, and more!

Why Hire an Annual Fundraising Consultant?

Annual fundraising campaigns can be a real challenge for nonprofits, whether you’re new to campaign planning or an expert fundraiser.

Before launching your next annual fund campaign, consider hiring a fundraising consultant to help plan or lead your annual campaign.

By partnering with an annual fund consultant, your team can benefit from their extensive and diverse fundraising experience.

Even better, bringing a third-party into your fundraising process can offer your organization a fresh fundraising perspective.

Instead of relying on what’s worked well enough in the past, your annual fundraising consultant can lead the way for your team in discovering new strategies that help you get closer to your goals.

Not only that, but partnering with an annual fundraising consultant is a great way to build capacity and strengthen relationships with your community that you’ll rely on for other campaigns down the line.

Think an annual fundraising consultant would be an excellent fit for your cause? Check out these three top-tier annual fund consulting firms to get inspired.

BWF is a top nonprofit annual fund consultant that can help your organization build internal capacity.

BWF

BWF offers solutions for nonprofits including healthcare institutions, public and human services organizations, and universities looking to take their annual fundraising efforts to the next level.

With a focus on strategic planning, improving internal operations, and growing donor engagement programs, BWF helps nonprofits build the internal capacity needed to exceed their fundraising goals. 

Its strong focus on data-driven solutions gives your organization access to research-backed strategies that increase ROI. These solutions include custom modeling, segmentation, source analysis, and analytics training.

BWF’s expertise has helped countless clients achieve success with multi-million dollar campaigns.

Hire Averill Fundraising Solutions to be your next annual fundraising consultant.

Averill Fundraising Solutions

If your team is ready to take on a full-scale annual fundraising campaign, there’s no better partner than Averill Fundraising Solutions.

With their expert campaign planning and leadership services, your nonprofit can get started planning its most effective annual fundraising campaign yet.

Averill Fundraising Solutions is focused on capacity building, so they’d be the perfect partner for nonprofit organizations that are excited to challenge themselves in order to grow.

After your annual fundraising campaign closes, this firm also offers capital campaign consulting, leadership learning courses, and a whole host of other services designed to maximize your nonprofit’s potential.

Partner with Aly Sterling Philanthropy as your next annual fundraising consultant.

Aly Sterling Philanthropy

Need a full-service consulting firm to take charge of your annual fundraising? Consider Aly Sterling Philanthropy.

Their firm has helped nonprofits across the nation raise millions for annual fundraising campaigns, capital campaigns, and more.

Further, Aly Sterling Philanthopy offers all of the essential consulting services your nonprofit needs. These include strategic planning, executive search, and board governance.

When your nonprofit needs a consultant to lead the way, Aly Sterling Philanthropy will be there by your side.

Annual Campaigns and Matching Gifts

Corporate Matching Gifts

Corporate matching gifts programs are commonly paired with annual campaigns to help donors’ dollars go even further.

Once a donor gives, they must submit paperwork to their employer to request a matched donation. The nonprofit then receives another donation of the same amount from the donor’s employer.

Matching gifts are a great way to help your donors give a bit more without asking them to open their wallets a second time!

Anonymous Matching Gifts

Anonymous matching gifts can be used for any kind of fundraising campaign, but they are common during an annual fund.

With anonymous matching gift programs, an unnamed donor promises to match donations (up to a certain amount) that are made during the nonprofit’s annual campaign, doubling any and all donations that come in.

Anonymous matching gifts are great ways for major gift donors to show their support and double other supporters’ donations.

How Fundraising Software can Help with your Annual Campaign

Automated Asks

While you obviously want all of your appeals to feel personal, you can’t possibly type up thousands of emails and send them to individual donors.

Fundraising software can help automate and streamline this process, freeing up more of your staff’s time for cultivation and stewardship.

Automated Acknowledgements

All of your donors (especially those who make online donations) should receive an automated donation acknowledgement and receipt.

You can still personalize this thank-you email by including the donor’s name and referencing previous donations or involvement.

Prospect Research

Prospect research is an invaluable fundraising tool. It allows you to learn more about your existing donors and target major gift and planned giving prospects.

When it comes to your annual fund, prospect research can help you fill in the blanks to ensure that your messages are getting to the right donors.

Data Reporting

Data reporting should come standard with any fundraising software. Whether it’s text-to-give software or an online donation form, data reporting is crucial.

Data that is pulled straight from your fundraising avenues makes goal tracking that much easier. Your nonprofit doesn’t have to manually log data!