Set up Email CNAMES

Note: Until CNAME data is fully configured and authenticated, emails to donors will come from matchinggifts@doublethedonation.com.

A key feature of 360MatchPro is our automated emails to your donor base that guides users through the matching gift process. We use Sendgrid to send emails, and you should have received instructions in the setup email to create domain CNAMEs. That way, clients will not block our emails. Please add these CNAMES to your DNS records as early as possible since it takes some time to propagate changes.

For detailed instructions on updating your DNS records, please read this article on connecting an email sending domain.

The following video provides more information regarding 360MatchPro CNAME information.