Double the Donation FAQ - How Our Service Works

Our service helps nonprofit organizations who receive donations from individual donors or have a large number of volunteers. This includes organizations such as:

• Educational Institutions
• K-12 Schools
• Health and Human Services
• Arts and Cultural
• Environmental
• Animal Rights and Rescue
• Religious
• Civic and Community
• and all other nonprofits

Click here to learn more about the types of organizations who can benefit from our service.

It's easy to get started!

1. Sign up to try out the service.
2. Once signed in, enter basic information about your nonprofit.
3. Check out a mock-up of what your custom website will look like.

If you'd like to subscribe to Double the Donation's service, upgrade your account by choosing a custom domain name and entering you credit card information.

Within 48 hours, we'll build your custom website by pulling in your organization's information and color scheme, embedding our database, and fine tuning the webpages.

Upon completion, we'll schedule a 30 minute call to ensure everything is set up correctly and to discuss marketing strategies.

Click here to view a generic sample.

You can upgrade your account online or over the phone. If you're upgrading online, login to your account and then proceed to the upgrade account section.

If you'd prefer, we can help you upgrade over the phone. Just give us a call.

Remember, we offer a 30-day money back guarantee if you aren't satisfied.

When you upgrade your account, you can select a custom URL for your organization (ex. www.doublethedonation.com/YourOrganization)

Then direct donors and volunteers to this page by linking to the site.

Check out our pre-made marketing materials which will help you promote matching gifts and volunteer grants to your donors and volunteers.

By making it as easy as possible for donors and volunteers to check their eligibility, you'll maximize matching gift and volunteer grant revenue.

Donors and volunteers are far more likely to click a link, search for their company, and then submit the form that is included in the search results than they are to open up a benefits handbook or email HR. Plus, if you notify donors immediately after they donate, they can instantly double their gift.

One additional matching gift or volunteer grant can pay for the service for an entire year.

When you initially subscribe to Double the Donation's service, you request a unique domain name for your organization.

If you want to change it, please call us or email us.