Double the Donation FAQ - Billing / Our Guarantee


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Billing / Our Guarantee


Still have questions?

Email Us:
Info@doublethedonation.com

Call Us:
(404) 913-0589

or use our contact form

 

 

 

How much does Double the Donation cost? What is included?

Double the Donation is a subscription service which costs as little as $20 per month. There are no setup fees and no contracts.

The subscription allows your organization to create a custom website dedicated to increasing your matching gift and volunteer grant receipts. Embedded in the website is Double the Donation's searchable database of matching gift and volunteer grant programs.

Your fundraising team, donors, and volunteers will have full access.

Click here for full pricing details.

Click here for details on our 30-day money back guarantee.

What are the payment options?

We accept credit cards and checks.

You can pay online via credit card by signing into your account. Alternatively, you can call us and we can process your credit card payment over the phone.

If you prefer, you can also mail us a check each month or pay for an entire year all at once. Our address is:

Double the Donation
Attn: Payment Processing
166 Elizabeth Street NE.
Suite A
Atlanta, GA 30307

What is the refund policy?

We know you'll be satisfied with Double the Donation's service so we offer a 30-day money back guarantee.

If you request to cancel the service within the first thirty days, we'll refund the entire amount you've paid up to that point.

Click here for full details.

Why do you offer a 30-day money back guarantee?

We know our setup process, customer service, and product will exceed your expectations so we want to provide you with a risk free way to try out our service.

If you aren't satisfied for any reason within the first 30-days, we'll refund the entire subscription fee.

Click here for full details.

 

How do we cancel the service?
Please call us at (404) 913-0589 to process your cancellation.
Is Double the Donation reliable, secure, and confidential? Is our data safe?
We work with one of the largest online service providers in the United States to provide you with the best uptime and security possible.

Online credit card payments are processed through Paypal to ensure your information is safe and secure.


Sign Up Today
There are no long-term contracts, no setup fees,
and you canĀ try it out risk free
.

Learn about Double the Donation's fees and 30-day money back guarantee.


Our Nonprofit Clients Include:

Nonprofit Clients