Double the Donation FAQ - Billing / Our Guarantee
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Double the Donation is a subscription service which costs as little as $20 per month. There are no setup fees and no contracts.
The subscription allows your organization to create a custom website dedicated to increasing your matching gift and volunteer grant receipts. Embedded in the website is Double the Donation's searchable database of matching gift and volunteer grant programs.
Your fundraising team, donors, and volunteers will have full access.
We accept credit cards and checks.
You can pay online via credit card by signing into your account. Alternatively, you can call us and we can process your credit card payment over the phone.
If you prefer, you can also mail us a check each month or pay for an entire year all at once. Our address is:
Double the Donation
Attn: Payment Processing
166 Elizabeth Street NE.
Atlanta, GA 30307
We know you'll be satisfied with Double the Donation's service so we offer a 30-day money back guarantee.
If you request to cancel the service within the first thirty days, we'll refund the entire amount you've paid up to that point.
We know our setup process, customer service, and product will exceed your expectations so we want to provide you with a risk free way to try out our service.
If you aren't satisfied for any reason within the first 30-days, we'll refund the entire subscription fee.
Online credit card payments are processed through Paypal to ensure your information is safe and secure.